Leonard E. Lynch,MCP
510.459.3435
OBJECTIVE
A challenging position in Systems / Exchange Administration requiring skills in design, problem solving, and project management with a path for growth in to a management role.
SUMMARY
Systems / Exchange Administration professional with extensive architecture, design, implementation and operational experience. Strong project management and organizational skills with the ability to combine technical requirements and business fundamentals. Seasoned troubleshooter and problem solver that works well under pressure.
Skills
Operating systems/Applications
MS Windows 2003/2000/4.0 Server, ISA 2000 Server, MS SQL 2000
MS Windows XP/2000/ NT 4.0/95/98, MS Office 2000/3 Suite, Visio 2003
MS Exchange Server administration Backup Exec, CA ArcServe
DELL / HP Servers and desktop systems Wireless 802.a,b,g
Networking Technologies
LAN: TCP/IP, VLAN, DNS, SMTP, SNMP, POP3, NAI SNIFFER, EhterPeek, CommView, Cisco PIX, Netscreen FW/VPN, SonicWall FW/VPN, Linksys FW/VPN
EXPERIENCE
EVault, Inc (03/2005 Present)
Professional Services Engineer
Installation and training for EVault line of software applications (ProMail; Protect; Infostage)
2nd Tier client support
Setup configuration for ProMail (LiveOffice) and ProMail Exchange
Creation and updating of training materials for ProMail (LiveOffice and Exchange)
Development of Data Protection Plans for Professional Services Extended Client support
Xpediate Consulting, LLC (06/2003 07/2004)
Systems / Exchange Administrator
Managed and maintained corporate HQ LAN. WAN connectivity to national regional office, providing services to 50+ local and remote user base. 24/7 on-call support.
Manage and maintained corporate network security: Firewall, DMZ, VPN concentrator (site-to-site and remote users), Windows 2003 AD, and Anti-Virus server and client products.
Designed, installed and maintained Exchange 2003 implementation from ISP mail system.
Setup, configured and maintained WiFi network using D-Link 64+ system for 25 users
Deployed and maintained network monitoring tools for corporate resources and mission critical applications. Configured tools for 24/7 notifications with problem details.
Designed and managed Windows 2003 testing LAB for developers.
Created and implemented data backup and off-site data storage, data disaster recovery, new/exiting employee procedures and policies, using Backup Exec 9.0
Support of HQs PBX system
Installation and configuration of MS SQL 2000 to support Web-based application.
MIPS Technologies (02/1999 04/2003)
Systems / Exchange Administrator
Managed and maintained corporate Windows based HQ LAN for 350 + users.
Migrated campus Windows NT 4.0 domain to company wide Windows 2000 AC structure, Team member responsible for managing AD root tree security and availability with in corporate policies and procedures.
Maintained close collaboration and coordination with regional IT team members, head departmental staff and service providers on new corporate IT polices, procedures, new corporate application rollouts, new offices network infrastructure, and network reliability issues on a 24/7 basis.
Created and managed Ghost and RIS implementation of new systems for servers and desktop images
Manage helpdesk Remedy application, and provided Level 1 and 2 support to software, hardware and network related issues.
Administered and maintained companys new Nortel Option 11 PBX fully equipped with call center and Call-Pilot features.
Managed corporate standardization on Dell server and desktop hardware brand.
Performed front line software and hardware technical support to all staff and consultants
Administered and maintained corporate WIN NT4.0, MS Exchange 5.0 servers, VPN and all encrypted connections.
Evaluated and deployed corporate anti-Virus server and client application.
KLA Tencor (09/1997 01/1999)
System / Desktop Administrator
Manage and maintained Departmental LAN, WAN, and network services for over 50 engineers
Designed and built new development / testing servers
Managed Exchange 5.5 mailboxes for Engineering group.
Desktop support for Windows NT 4.0 desktops.
Team member for campus wide topology change from 10base2 to 10/100BaseT: network hardware installation, pre wire to every desktop, configured desktop to new medium after hours.
Companies Compaq Computers; Cisco Systems; VISA International;
Contractor (12/1993 09/ 1999)
Managed all IS user request forms for helpdesk staff by prioritizing tasks based on type of request and issue severity.
Provided technical support to users on a variety of software, hardware and LAN related issues.
Performed new desktop install, replacement and upgrades
Certifications/Training: MCP (MCPID: 1249893), Network + CBT, EtherPeek, CommView,NAI SNIFFER, CA Unicenter TNG
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