DHEERAJ GULATI
SUMMARY
Software Quality Assurance Tester with four plus years experience working with various software testing methodologies and standards. Proficient in Manual and Automated QA Analysis on various platforms including Web based testing and Client Server Testing. System Testing has involved Banking, Healthcare, Real State and Stock Exchange related Applications under Windows based environments. Experienced in creating test plans, test procedures, test requirements using SQA Suite. Has worked with C, SQL, SQA Team Test, WinRunner & LoadRunner (Mercury Interactive), Test View, Power Point and MS-Office and databases such as Oracle and MS Access.
COMPUTER SKILLS
Hardware: Pentium and IBM PC’s
Languages: SQA Basic, VB 5.0, SQL, C, C++ and HTML
Operating Systems: MS-Dos, Unix, Windows 95/98/NT and Windows2000 professional/Server.
Databases: Oracle 7.x, SQL 7.0 and 2000, Mainframe, Tandem and MS Access.
Software: Rational Robot 2002, WinRunner & LoadRunner (Mercury Interactive),
Rational Manager 2000, SQA Comparator, MS Word, Excel,).
Browsers: Internet Explorer, Netscape Navigator and AOL.
EXPERIENCE
Citibank Nov 01 – Present
QA Analyst/Tester
Citibank a financial Bank with its network around the globe overtook EAB Bank. Keeping in mind the interest of existing EAB clients Citibank is developing a new website for the Business clients of both banks. Using HTML, Javascripting for front end and Mainframe as backend.
Responsibilities:
Identified and communicated the potential risk areas in the project as a part of test planning.
Lead the team for testing the third party software related to the business.
Responsible for giving the training to the team members for the software.
Interacted with Managers for all the updates related to the business requirements.
Developed test cases for manual testing to ensure the efficiency and reliability.
Performed Functional, Regression, System, Cross Browser, Security & User Interface testing.
Reported and tracked defects and was involved in maintenance of defect logs.
Coordinating with programmer on issues relating Bugs and new Builds.
Responsible for a third party software, testing which is related to the business.
Responsible to create different kinds of accounts and setup data on Mainframe using SIS and SQL, which was then used for testing
NETKEY INC. April 01 – Oct 01
QA Analyst/Tester
Netkey Inc., the leading provider of software for Kiosks and managed PCs. Netkey enables businesses to increase customer satisfaction by providing information and services to customers via Web, at kiosks located in stores and at other convenient locations. The company’s patented software provides a complete infrastructure for the distribution, delivery and management of content and applications to web-based kiosks, point of sale (POS) terminals and other self-service devices.
Responsibilities:
QA Tester for “Netkey Manager”, a web-based tool to monitor and assign the commands to the Kiosks and is built on 3-tier architecture using C++ and Java. Back end SQL Server 7.0 and 2000, Com+ and Web Server (IIS).
Developed test requirements and executed test cases for manual testing.
Analyzed the System Specifications and developed a detailed test plan.
Involved extensively in GUI Testing, System Testing, Functional Testing, Regression Testing and Business requirement analysis for the application under test.
Identified test objectives from the business requirements.
Reported and tracked defects using Perfect Tracker as the bug tracking application and was involved in maintenance of defect logs.
Maintaining Back-up server for testing.
Responsible for testing user requests and return messages back and forth from the mail server.
Upgraded SQL Server 7.0 to 2000 and Crystal Report from 8.0 to 8.5 to test the compatibility of application and verification of Reports.
Evaluation of testing tools.
Responsible in testing the URL Blocking Filter software.
BROWN & COMPANY SECURITIES CORP., Boston, MA Aug 00 – April 01
QA Analyst/Tester
Brown & Company Securities Corp. (subsidiary of J.P. Morgan Chase & Co.) is rated number ONE in Securities Business with more than ten offices in different states of USA. Recently bought over by Chase Investment, the combined group is working on Data integration and a new web site. The backend on TANDEM is the Securities Industry Software’s (SIS) Core Brokerage System developed in COBOL and it's Front-end web application being developed by Sapient Corp.
Responsibilities:
Test the various Core-Brokerage functionality's viz., Pre-Business Account Application, Account Profile, Customer Profile, Account Positions, Share Sweep Capability, Account Access/Grouping, Trading Stocks & Open Order Status.
Automated the testing process by Creating and Executing scripts, using Rational Robot to perform GUI Functional, Integration and Regression testing.
Analyzed, reviewed and compared test results in Test Log using Rational Test Manager.
Performed Stress Testing and Performance testing using Rational Suite Test Studio (formerly Rational Suite Performance Studio).
Performed Regression test, User Acceptance test, and Integration test.
Wrote Test Cases for Co-existence for migration of accounts from the existing site (Info-com) to a new site (Core-Brokerage). (Co-existence is the track, which will coordinate, between Info-com (which includes Web site, PC Line, Direct Line) and Core-Brokerage and helps in testing the new functionality of Core-Brokerage).
Wrote Test Cases to test request and return messages back and forth from Tandem using "Simulator" software. This was used for Unit testing the various functionalities of Core Brokerage.
Was solely responsible for end-to-end (including data setup) testing of MIGRATION of accounts of existing customers from old site to new.
JP MORGAN, New York, NY Oct 99 - July 00
QA Analyst/Tester
Responsibilities:
Responsible for Regression test, User Acceptance test, and Integration test. Responsible for modifying test plans as and when needed according to user requirements.
Defined and executed tests on different applications. Prioritized testing based on importance of the functions according to the user needs. Analyzed data from multiple systems to ensure accuracy. Tested the graphical User Interface functionality according to the guidelines of the user requirements.
Created various negatives and Positives GUI tests. Filed detailed bug and error reports and responsible for follow- up work to ensure that problem detected were understood and corrected.
Worked with the Bank’s product design and development team (PDD) to maintain the Syndirect Web-based application. This application creates Bonds, which make Investors easier to invest through Internet.
Enhanced legacy systems to new system. This architecture is built on a Unix platform using HTML, Java and Sybase.
Hands on participation in every aspect of the product testing. As a Quality Assurance tester, met with customers and users to understand their business requirements and the functionality of the existing system.
WOODLAND INC., Chandigarh, India Apr 97 – Feb 99
QA Tester
Company's agents used this AMS System to provide premium information on different types Property/Casualty
(Commercial) policies offered by the company. It also includes a database for storing policy information on
clients including policy numbers, dates, limits, and premiums. The system was developed using Visual Basic
and MS Access.
Responsibilities:
Analyzed the System Specifications and was involved in the development of the test plan.
Performed Integration testing, Automated GUI and Functional testing using SQA ROBOT.
Analyzed the results with Test Log Viewer. Developed test requirements and executing test cases for manual testing
Filed detailed bug and error reports and responsible for follow-up work to ensure that problem detected were understood and corrected.
EDUCATION
BS in Commerce, Chandigarh, India.
Diploma in SQA, New York, NY
References: Available upon request.
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