Rick Shrum
408-226-1732
San Jose, CA.
Objective
To gain employment as a professional where my
talents, skills, and knowledge can all be used effectively
Experience
03/2005 - Present
Goodwill Industries
San Jose, CA
Web Designer (Current Position)/Computer / Math / Science / Life Skills Instructor (prior position)
In prior capacity, worked with at-risk high school students toward the development of essential academic,
work, and social interaction skills.
Assist in curriculum development, and present instruction in
both a classroom and a one-on-one setting.
03/03 - 07/2003
De Anza College Bookstore
Cupertino, CA
Online Sales Coordinator/Computer Salesperson
Resolve and process problematic orders. Provide customer service in selecting
and purchasing computer hardware and software.
06/2001 - 02/2005
San Jose Public Library
San Jose, CA
Volunteer Computer and Internet Instructor / Newsletter Designer and Editor
Conduct classes on fundamentals of computer
and internet usage and procedures.
Covered subject matter includes essentials of operation such as the
interface structure, document and file creation, web
searches and navigation.
06/2000 - 04/2001
School of Nursing,
San Jose State University
San Jose, CA
Information Technology Consultant/Learning Resource Center Manager
Manage and maintain the School of Nursing Learning
Resource Center.
Install new hardware and software for the Center, faculty, and staff.
Prepare equipment for multimedia presentations.
Schedule and supervise student assistants.
Provide technical training and assistance to faculty and students
in the use of the Center services and technology.
Design and maintain the School of Nursing's network and website.
Troubleshoot equipment that includesd computers, printers, VCRs,
laser disk players, and various other audio-visual
components.
02/1999 - 05/2000
Engineering Computing Systems
San Jose State University
San Jose, CA
Information and Research Engineer; Web Developer
Hardware and software installation and maintenance, network configuration,
web page design, information research and deployment, authorship
of procedural and planning issue documents.
09/1998 - 12/1998
Symantec Software
Cupertino, CA
Usability Engineer
Involved in designing and conducting software usability studies for desktop
and Palm Pilot platforms. Analyzed the results
of these studies, identified
usability defects, and made reports and recommendations
to program managers,
product designers, developers, test engineers, marketers,
and other members
of the software development team.
08/1997 - 09/1998
Business Computing Services
San Jose State University
San Jose, CA
Computer Lab Consultant
Supervised and monitored use of computers in student laboratories.
Assisted users of PCs and Macs with various programs and
Internet applications.
Additional responsibilities included software installation,
maintenance, and resolving
computer and printer problems.
12/1989 - 01/1997
Sterling Software
NASA/Ames Research Center
Moffett Field, CA
Psychology Research Specialist
Collaborated in the design, implementation, and
data analysis of psychoacoustic
studies involving three-dimensional sound. Studies
were targeted toward developing
enhanced communication systems and user interfaces
utilizing the natural ability of
human operators to localize sound in three-dimensional
space.
Education
M.S. Program in Human Factors/Ergonomics
(All coursework completed)
San Jose State University
San Jose, CA
B.A. Degree in Psychology
San Jose State University
San Jose, CA (5/94)
Graduated with honors
A.A. Degree in Psychology.
De Anza College
Cupertino,
CA (5/92)
Graduated with honors
Certificates
Web Development
De Anza College
Cupertino,
CA (8/2003)
Electronics Technician.
Microwave Training Institute, Mountain View, CA (6/85)
Abilities
Operating Systems
Windows XP, Windows 2000, Windows 9.x, Windows
NT, Windows 3.x, DOS, Macintosh, UNIX, Linux.
Software
MS Office Suite, Macromedia DreamWeaver,
Flash, Fireworks, Director,
SPSS, Adobe Photoshop, Adobe Illustrator, Paint
Shop Pro, 3-D Studio,
Digidesign Sound Designer, Sound Forge, numerous web,
graphics, and internet-based applications.
Computer Languages
* Perl
* HTML
* Cascading Style Sheets
* XML
* Flash
* Javascript
Other Assets
* Designer of several web sites
* Experienced in sound recording and editing technologies
* Adept in A.P.A. writing style
* Excellent verbal and written communication skills
* References:Available upon request
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