Objective: To acquire a part-time administrative office position
Highlights of Qualifications
·10 years experience in office administrative & customer service positions
·Proficient in PC & Mac, Microsoft Suite and Lotus computer programs
·Provide clerical support in marketing, public relations, and human resources
Education
Bachelors Degree in Psychology, San Francisco State University, San Francisco, CA June 2006 (Degree expected)
Associate Arts Degree, University Studies, Sacramento City College, Sacramento, CA, January 2005
Semester Abroad in London, American institute of Foreign Study, General Education. College of San Mateo, CA December 2002.
High School Diploma, Terra Nova High School, Pacifica, CA, June 2000
Experience
Related Skills
Responsibilities include customer service, accounting and general office procedures. Proficient in PC & Mac Microsoft word/excel computer programs. Professional work demeanor.
Administration
Ten years experience in an administrative position. Human resources; checking references & prescreen applicants. Clerical; prepared newsletters, filing, typing, copying, answering phones, keeping inventory, getting the mail out and general office procedures.
Computer Skills
Proficient in PC & Mac, Microsoft Windows and other computer programs. Experience billing customers with Fidelio database program.
Leadership
Able to follow directions with great attention to detail. Motivated others and delegated authority.
Customer Service
Ten years of experience in multiple customer service industries. Greeting and giving accurate information and to customers in a manner. Provided guest service skills and resolved customer issues.
Employment History
07/05-2/06 Phone Counselor Volunteer, Youth & Family Enrichment Services
San Mateo, CA
01/05-11/05 Cash Control Assistant San Francisco, State University San Francisco, CA
08/04-12/04 Student Assistant, Sacramento City College, Sacramento, CA
01/04-08/04 Front Desk Clerk, Courtyard by Marriott, Sacramento, CA
05/02-07/03 Receptionist, Aegis Assisted Living, South San Francisco, CA
03/01-03/02 Valet & Cashier, Ritz-Carlton Hotel, Half Moon Bay, CA
01/01-03/01 Womens Sales Associate, JC Penny, San Bruno, CA
08/99-01/00 Sales Associate, Ross Discount Stores, Pacifica, CA
03/99-08/99 Cashier, California Video Stores, Pacifica, CA
09/98-12/98 Assistant Decorator, California Arrangements, Pacifica, CA
06/98-08/98 Micro Lab Assistant, Skyline College, San Bruno, CA
06/97-08/97 General Office Clerk, Terra Nova High School, Pacifica, CA
|
