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VALERIE PROMISE
PO BOX 672
SANTA CRUZ, CA 95061
831.335.4037
VPROMISE@YAHOO.COM
MEMBERS.CRUZIO.COM/~VPROMISE
OBJECTIVE
Contract work in technical writing/editing, desktop publishing, or web design.
HIGHLIGHTS
- Professional practice in desktop publishing, web design, and writing for the high-tech and other industries.
- Application expertise in industry-standard programs for desktop publishing, word processing, graphics, and databases.
- Focus on web-related and media convergence technologies.
- Diverse background in marketing communications, journalism, and media.
- Proactive, solution-oriented approach to project management.
WORK EXPERIENCE
Contract Work as Technical Publications Specialist and Web Designer, multiple locations, 1996-Present. Provided services in writing, desktop publishing, and web design for corporate clients, publishers, and individual clients:
Pearson Benjamin Cummings. Wrote online help for web-based diet analysis tool. 2005.
Linguistic Technology Systems. Designed simple web site for software start-up. 2005.
LightSurf Technologies, Inc. Compiled media library of audio, video and image testing samples for developers of cell phone software. 2004-05.
Crow Canyon Systems. Reformatted and revised Outlook Help Desk Admin Guide and Outlook Help Desk User Guide in PDF and HTML Help formats. 2004-05.
PSS Systems. Desktop-published magazine, CGOC Review, for the data retention community. 2004.
Borland Software Corp. Wrote two-minute script for Optimizeit Suite eMercial. 2002.
Sams Computer Publishing. Researched and wrote WML and SVG chapters for Teach Yourself XML in 24 Hours, with testing on WML emulators and SVG viewers. 2001.
Cisco Systems. Edited and formatted PowerPoint presentation for team development project. 2001.
Lutris Technologies, Inc. Documented components of Lutris Enhydra Java application server in the Getting Started Guide, Developers Guide, and web-based help system for UNIX and UNIX-emulation platforms. Researched and assembled reference on cHTML. 2000.
Geocast Network Systems. Restructured and updated the Geocast Personal Server User Guide and Geocast Personal Server Installation Guide for broadband network/rich-media distribution system, in print and HTML Help. 2000.
Spyglass, Inc. Researched and authored HTML-based online help system for Microsoft Internet Explorer web browser for handheld devices. 2000.
Logitech, Inc. Researched and revised HTML help document for QuickCam web camera software featuring still photo, video, animation, and web publishing capabilities. 2000.
PowerTV. Researched, conceptualized, and produced NavShell 1.0 Overview and Reference for XML-based user interface mark-up language and JavaScript enhancement set for interactive digital cable TV system. 1999-2000.
Providian Financial Corp. Compiled data dictionary for financial product applications. Documented internal procedures; conceptualized department's intranet site. 1998-99.
PictureTalk. Researched and revised PictureTalk Communicator User Guide and PictureTalk Server Administrator's Guide for web-based video conferencing software. 1998.
Aspect Telecommunications. Assembled, re-wrote, and formatted API references, user guides, and custom control manual for Prospect CTI Server for Nortel Meridian Link product suite. 1997-98.
Quintar Company. Researched, designed, and wrote PowerQ-Script User Guide and PowerQ-Script Getting Started Guide for color print server for Windows and Macintosh platforms. 1997.
IDG Books. Wrote sidebar material for Discover America Online. 1997.
Pacific Bell. Updated MDAS User Guide for data warehouse metadata access system. Assisted in evaluating document control systems for department purchase. 1996-97.
Scopus Technology, Emeryville, CA, 1996. Technical Writer. Researched, re-designed, wrote, edited, and assembled ScopusWorks User Guide, ScopusWorks Quick Reference, online help system for Scopus' application design and development tool, and WebTeam User Guide for the associated database web site generation tool.
Freelance and Contract Work, Mountain View, CA, 1994-95. Technical Writer. Produced technical documentation for software companies and computer book chapters for third-party publishers, including CyberLife! and The Computer Dictionary for Dummies. Assisted in implementing document control system for Cisco marketing department.
San Jose Business Journal, San Jose, CA, 1992-93. Research Director/Feature Writer. Researched, re-designed and produced the paper's Top 25 lists and periodic special sections. Contributed feature stories on high-tech and alternative technology topics.
COMPUTER SKILLS
Operating Systems: Windows, Macintosh, UNIX
Web Authoring: HTML, XML, Homesite, BBEdit, DreamWeaver
Online Help: WebWorks Publisher, HTML Help Workshop, RoboHelp Office, Pegasus Help, ForeHelp, Adobe Acrobat
Word Processing: FrameMaker, MS Word, WordPerfect, vi
Desktop Publishing: PageMaker, MS Publisher, Quark XPress, PowerPoint
Graphics: Photoshop, Illustrator, Paintshop Pro
Languages (reading): JavaScript, Java, SQL, C, Visual Basic
Databases: MS Access, Sybase, FileMaker Pro, Power Designer
EDUCATION
Cabrillo Community College, Aptos, CA. Music, Digital Media, 2002-2005.
Massachusetts College of Art, Boston, MA. Bachelor of Fine Arts, Media and Performing Arts, 1980-83.
College Year in India Program, University of Wisconsin, Madison, WI. Indian Studies. 1978-80.
Oberlin College, Oberlin, OH. Liberal Arts. 1975-78.
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