CHAD NAM, PMP
(415) 425-4678 Cell
Pmjobs4chad@hotmail.com
PLEASE CONTACT ME FOR LOCAL (SAN FRANCISCO AND SURROUNDING AREA) OPPORTUNITIES ONLY.
SUMMARY:
I am a Senior Technical Project Manager, Business Analyst and Developer with extensive enterprise software implementation experience. My Project Management strengths lay in designing and implementing business solutions, establishing relationships and managing teams. I am an excellent communicator (written and oral) with training in mediation and conflict resolution.
SKILLS:
PROJECT MANAGEMENT TOOLS: MS Project (and Server), Word, Excel, PowerPoint, Visio, PMI Member
METHODOLOGIES: RUP (certified), SDLC, Waterfall, FastLane ERP APPLICATIONS: PeopleSoft Financials (AP, AR, Treasury) & HRMS (Benefit, Payroll, HR), Oracle 11i, Web Methods, Commerce One
LANGUAGES: SQR, SQL, HTML, Pascal, JavaScript, C++, Visual Basic
DATBASE: Oracle, SQL Server
EXPERIENCE
CALIFORNIA STATE AUTOMOBILE ASSOCIATION
San Francisco, CA
June 2004 – Present
TECHNICAL PROJECT MANAGER
-Managed all aspects of IT projects, including resources, budget, schedule, and scope; led the technical, business and operations teams to launch a new membership product on a new platform, using internal and external (onsite and off-shore) resources; this 1.7 MM project is estimated to generate over 20MM in the first five years -Led and participated in multiple Business Process Redesign projects, including Vulnerability Scan for the Information Security Office; created a new process to address the gaps, disconnects and inefficiencies found in the existing process; saved $$ by proactively seeking security risks/gaps -Mentored two Project Coordinators, and rescued two significant projects by getting resource and schedule back on track -Managed the creation of an IT intranet site which allowed PM's and other project members to post and retrieve documents related to their projects; the site has saved projects approximately 15% in overall work effort -Created a excel application to track and budget a $2.8 million dollar project, allowing upper management real-time visibility into project spending and budget forecasting -Built project website using Microsoft Sharepoint Services - Collaboration portal; organizing documents and information for all levels of the project
MACROMEDIA,
San Francisco, CA
Feb 2004 – April 2004
PEOPLESOFT to ORACLE CONVERSION CONSULTANT -Converted HR data from PeopleSoft HRMS v7.5 on an ASP model to Oracle 11i in house model -Formulated technical strategy for the conversion process for maintenance of historical data -Created training material for using a SQL tool called TOAD to access historical data
CHARLES SCHWAB
San Francisco, CA
March 2003 – Sept 2003
PROJECT MANAGER
-Led a data conversion, upgrading a legacy HR system from Total HR to PeopleSoft HRMS v 8.3 using the Rational Unified Process Methodology -Managed the day to day activities of a cross functional team of 10 technical and functional consultants, both onsite and offshore in India -Assisted in creating the technical strategy and approach for the overall conversion of the project to follow the RUP Methodology -Delivered to upper management a weekly status of the project’s issues, time line, milestones and budget -Provided assistance and guidance to the Quality Coordinator in creating the testing strategy and plan for system testing as well as end-to-end UAT testing
CORIO INC.
San Carlos, CA
Feb 2001 – Aug 2002
OPERATIONS PROJECT MANAGER
-Managed million dollar implementations and upgrades of PeopleSoft (Unix and Windows) and Oracle Applications (Unix) with near 100% on time delivery using the Fastlane Methodology; daily tasks included supervising account relations with customers, managing and facilitating relationships with 3rd party System Integration (SI)/Corio Consulting Group, organizing/managing work efforts cross-functional teams (DBA, Network Engineers, System Administrators, Application Administrators, Security, and Systems Monitors ) within Corio -Assisted the pre-sales/sales team by contributing to proposals, RFS and presentations for potential customers leading to sales of hosting services -Created baseline monitoring strategy for over 10 applications and infrastructure points at Corio which is the standard in which applications are monitored -Led the initial evaluation of Corio’s Disaster Recovery Plan which has become part of Corio’s Full Service offering -Assisted in defining and implementing streamlined internal processes to monitor Service Requests; this process has minimized the time and effort spent on each case by more than 25% -Provided support for client on a 24x7 bases during the post go-live stabilization period
AT THE MOMENT INC.
San Mateo, CA
March 2000 – Dec 2000
PROJECT MANAGER, BUSINESS ANALYST
-Managed development/project’s life-cycle and implementation of interactive commodity-based online (web based) selling tool; successfully completed two implementations; project tasks included gap analysis, technical/business liaison by translating functional requirements into technical specifications, documentation, managed a team of three developers, and developing QA test scripts -Assisted in the design and layout of websites, creating a more intuitive and user friendly websites -Led the efforts to incorporate middle tier application (WebMethods B2B and Partner) for B2B marketplace into the product on Unix platform -Responsible for coordinating QA Testing efforts for several projects, including creating test scripts and documentation, which resulted in discovering and resolving compatibility issues using cross-platform and cross browser -Co-led design efforts for Forward Auction and Reverse Auction, which became part of the core product; tasks included functional requirements gathering, page design and User Interface testing -Initiated and assisted the Business Development group in creating an alliance/partnership with one of the three strategic partners -Created and delivered over six RFP and RFS to potential clients documenting services, deliverables, and project plans, which became part of the standard RFP and RFS
PEOPLESOFT INC.
Pleasanton, CA
Oct 1997– March 2000
TECHNICAL CONSULTANT
-Consulted and led teams for six of the Fortune 1000 companies; responsibilities included development, patches & fixes, testing and “troubleshooting” production issues for PeopleSoft Financial Products -Created and maintained custom and standard reports using SQR and Crystal for various clients and PeopleSoft; developed five core reports found in version 8 of Time and Labor -Member of PS Version 8 User Interface team, assisting in all module conversion from client service based applications to web based applications incorporating design concepts such as Human Factors, Usability and Navigation Flow -Lead Technical Instructor to PS’s internal consultants (functional and technical); taught over 15 classes in subjects such as SQR, PeopleCode, PeopleTools, Query, Business Process -Supported PeopleTools related issues as an analyst for the Global Support Center (GSC); closed over 100 cases in 2.5 months -Consulted for 11 months in Japan for a large automobile maker; customer requested an extension three different times
EDUCATION:
-Georgia Institute of Technology, Atlanta, GA, Bachelor’s of Science in Industrial and Systems Engineering, 1997
- Process Improvement & Management Workshop – CSAA’s workshop based on Rummler/Brache, 2005 -Senior Design Project – Supply Chain Analyst and Process Redesign for The Coca-Cola Company, 1996-1997 -Project Management Institute, San Francisco, CA. Project Management Professional (PMP), 2005 -University of California Berkeley Extension, Berkeley, CA, Project Management Certification, 2001 - Present -Rational Unified Process, San Francisco, CA, RUP Methodology Certification, 2003
OTHER:
-Communication Skills: Asian American Pacific Dispute Resolution Center, 20 hours short of being a certified Mediator -Spoken Languages: Conversational Korean, Basic Japanese
Project Management professional project manager program manager program management pmp pmi peoplesoft people soft people-soft erp enterprise resource planning rup rational unified process uml unified modeling language crm oracle 11x oracle 11i oracle apps oracle applications oracle 11.x oracle 11.i customer relationship management requirements gathering requirements analysis functional specifications technical specifications non-functional specifications service level agreement sla roi return on investment Business Systems Analysis business analyst business analysis business requirements tecnical requirements peoplesoft hrms human resource management systems peoplesoft enterprise performance management SQR Structured Query Report Writer erwin PeopleTools people-tools people tools SQL structured query language Oracle oracle 9x oracle 9.x oracle 9 relational database management system RDBMS sql server sqlserver sql-server webmethods web methods web-methods commerceone commerce-oneProject Management professional project manager program manager program management pmp pmi peoplesoft people soft people-soft erp enterprise resource planning rup rational unified process uml unified modeling language crm oracle 11x oracle 11i oracle apps oracle applications oracle 11.x oracle 11.i customer relationship management requirements gathering requirements analysis functional specifications technical specifications non-functional specifications service level agreement sla roi return on investment Business Systems Analysis business analyst business analysis business requirements tecnical requirements peoplesoft hrms human resource management systems peoplesoft enterprise performance management SQR Structured Query Report Writer erwin PeopleTools people-tools people tools SQL structured query language Oracle oracle 9x oracle 9.x oracle 9 relational database management system RDBMS sql server sqlserver sql-server webmethods web methods web-methods commerceone commerce-oneProject Management professional project manager program manager program management pmp pmi peoplesoft people soft people-soft erp enterprise resource planning rup rational unified process uml unified modeling language crm oracle 11x oracle 11i oracle apps oracle applications oracle 11.x oracle 11.i customer relationship management requirements gathering requirements analysis functional specifications technical specifications non-functional specifications service level agreement sla roi return on investment Business Systems Analysis business analyst business analysis business requirements tecnical requirements peoplesoft hrms human resource management systems peoplesoft enterprise performance management SQR Structured Query Report Writer erwin PeopleTools people-tools people tools SQL structured query language Oracle oracle 9x oracle 9.x oracle 9 relational database management system RDBMS sql server sqlserver sql-server webmethods web methods web-methods commerceone commerce-one
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