Hospice and Palliative Care of Contra Costa is a community-based program of home care for terminally ill patients. An interdisciplinary group consisting of physicians, registered nurses, home health aides, social workers, chaplains, pharmacists and patient support volunteers gives care to patients and families. Bereavement care is provided to the family for one year after the death. Hospice services are given regardless of ability to pay, making the agency dependent on donations and insurance billing to meet operating expenses.
POSITION SUMMARY:
Reporting to the Team Manager, this position is responsible for entry of the clinical data into the patient information system to create the medical record; management of the medical record and clinical information as required by State and Federal Regulations and JCAHO Standards. This position is a Customer Service based position that supports the Team Manager, team staff and the daily operations of the Team and the Clinical Services Department. Additionally, responsibilities include performing non team-specific functions and providing clerical support in a timely manner according to printed schedule
POSITION REQUIREMENT:
„X Detail oriented and has ability to prioritize workload and work independently
„X Able to function well under pressure meeting multiple and sometimes competing deadlines
„X Demonstrates excellent written and oral communication skills
„X Demonstrates a customer service focus to internal and external customers
„X Able to perform well in an office with many environmental distractions
„X Perform as a team player working cohesively with other team members and agency staff
EXPERIENCE AND EDUCATION:
„X At least two years experience as an administrative assistant
„X Prior experience in home health or hospice agency
„X High school diploma required; some college preferred
„X Knowledge of medical terminology
„X Computer fluency and expertise in Microsoft Office
„X Experience with data input in a clinical systems database preferred
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