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| System Integration Engagement Manager (alameda) |
| Cars & Trucks, Etc. : American : Chrysler |
| 03/15/06 |
ROBERT BOYD
boyd_rljr@yahoo.com
Summary
More than 19 years experience in business and technology management consulting, large-scale program management, systems services entrepreneurship, and software development.
Business & Technology Strategy Consultant providing business and technology leadership, budgeting, planning and program management for the Global 500 and Digital Innovator clients.
Program Manager for large-scale systems technology initiatives (greater than $20M budget) for F500 companies and innovative start-ups; accountable for solution definition and delivery, financial performance and user adoption often managing a geographically dispersed team.
Start-up Founder and Business Manager of two software services companies, responsible for growing revenue, meeting net margin targets, recruiting, training and staffing all roles (including sales, marketing, operations and project delivery) and achieving high customer satisfaction.
Senior Technologist, started as a 6502 assembly language programmer for machine control computers, now with a broad background in mainframe, client/server and n-tier computing in software development and systems integration. Also, ITIL certified.
Experience
2005 Independent Consultant
Management consultant to Visa USA on Information Technology Infrastructure Library (ITIL) process and system implementation.
1998–2004 eFORCE Inc. Vice President, Western Region
Accountable for regional revenue growth and profit targets. Achieved $20M in regional revenue. Responsible for Marketing, Sales, Business Consulting, Recruiting, Training, Staffing and Project Delivery.
Focused on Internet-based technologies, including; BEA, ATG and iPlanet platforms and packaged applications; including, Siebel, Broadvision, Blue Martini, Epiphany, Interwoven, Vignette and others.
Customers included Global 500 and Digital Innovators; Applied Bio Systems, Bank of America, BlueLight.com/Kmart, CalFed, Chipshot.com, Checkfree, Chrysler, DHL, eCargoServices, equalFooting.com, HelloAsia.com, Inovant, JANUS, LVMH, Mitsubishi Motors, mPower, Nortel, Norwest Venture Partners, Pearson Publishing, Visa USA, Wells Fargo, Workspeed and many more.
Program Manager for definition and development of $35M Global Express Logistics support system for leading 3rd Party logistics and transportation firm supporting more than 300 warehouse locations and multi-modal worldwide delivery.
Program Manager for $50M, multi-year investment in open systems computing platforms supporting a portfolio of applications for large financial services institution.
Program Manager for ITIL implementation effort for customer service and software development functions for payments and financial systems hosting company.
1991-1996 TRW Financial Systems Technology Strategy Consultant
Led Business Process Reengineering projects and large-scale systems development projects for this systems integration company. Clients included; New York Life, Fortis, Continental Bank, NCCI, Pepsi-Cola
As sales engineer, led sales and proposal efforts to win a variety of systems architecture and implementation projects from $5 million to $25 million in wholesale and retail lockbox systems, very large scale data warehouses for consumer and business credit data, Real Estate information, Product Life-cycle Management and financial systems integration.
As Sales Executive, sold IT Architecture consulting and custom systems development primarily to financial services institutions. Customers included The Money Store, Mitsubishi Heavy Industries.
1989–1991 Booz Allen & Hamilton San Francisco, CA
As Business and Technology Strategy Consultant, consulted to large-scale retailer in effort to consolidate nine data centers and rationalize the array of in-store, warehouse, logistics and other computing platforms accumulated in acquisitions.
1986–1989 Fintec, Corp., New York, NY
As Founder, Technical Architect and Software Developer, specialized in client/server application development and package implementation for financial services and commercial real estate clients.
Wrote credit card portfolio management package using IBI/Focus, DB2, PC spreadsheets and VM/CMS programming tools. Initial customers included Wells Fargo, Chemical Bank, Manufacturers Hanover Trust and Citibank.
Wrote commercial real estate management package using IBI/Focus, and Microsoft tools. Beta customer was ESGordon,
1983–1986 Swiss Bank Corp., New York, NY
As Strategy Analyst, created P&L, Asset/Liability, Operations and IT models predicting effects of business line growth, entry and exit on Swiss Bank’s financial performance.
As Technical Architect and IT Department Manager created end-user computing platform. Consulted to multiple lines-of-business on hardware and software acquisitions for commercial banking businesses.
Wrote revenue and expense budgeting, asset and liability planning software package tailored to commercial banking.
Started End-User Computing Department within IT division procuring end-user software tools and providing in-house technical consulting. Hired team of technologists and internal business consultants.
Education
University of California at Berkeley, MBA
Beijing University, Beijing China, Chinese Language Study
University of Massachusetts at Amherst, BS Computer Science and Economics
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