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| System Admin for Windows only , light Linux (dublin / pleasanton / livermore) |
| Farm & Horses : Horses |
| 03/15/06 |
Christine Silverman
Livermore, CA 94550
925.606.6980
Lotusnet@yahoo.com
OBJECTIVE
> I wish to obtain a position in Networking & System Administration, Animal Care/Customer Service or Earth Sciences that would use my professional skills and knowledge to create value and provide excellent service.
> I wish to be apart of a team that can evolve to meet the needs of a growing company in any climate. It would be a plus to work for a company that is environmentally aware and Green.
SUMMARY
Well-organized and dedicated with attention to detail. Capable of providing solutions that will meet the demands of any growing business that includes; excellent documentation and communications for fault tolerance, recovery and sincere processes for customer service.
I am highly motivated, flexible and creative while maintaining clear focus on any task. I enjoy a job well done, working within a team or independently.
QUALIFICATIONS & SKILLS
Animal Care and Pet Service Skills:
Ø Animal Care-Dog Training, all pet rescue, education and outreach to a diverse community to offer free and/or low cost training for dogs & their humans to ensure a safe and happy home with animal companions.
Ø Experienced Pet Sitter with an excellent ability to relate to and socialize dogs in any situation.
Ø Experienced dog handler and trainer, dog walker and group dog walks.
Ø Experienced with Farm animals including Horses, Sheep, and exotic pets such as Birds, snakes, rodents, Wolfs and Wolf Hybrids. I understand the special laws regarding ownership and rescue of such animals.
Ø I have a keen understanding of the canine pack mentality and behavior imprinting connected to attachment and adoption/rescue transitions.
Ø Basic animal care (vet tech) skills including animal grooming, vaccinations and canine first aid.
Health Care Skill Set:
I am an educated and Certified EMS First Responder, capable and obligated to assist in any natural disaster or local emergency be it missing persons, an injured person, a health emergency or auto emergency, this includes water and ice rescue.
Technical Skill set:
· Ten years experience migrating and supporting Microsoft Networks with Windows 2000/2003
2+yrs-using CITRIX Server, adds/changes, ICA failures-print driver installs. Light Linux skill set.
· Experience supporting network latency, packet loss and working with Data Centers, Telco’s, ISP’s
· Practice and knowledge of SANS/NAS & Network Appliance Storage solutions, Backup assessments and routines, Disaster Recovery and data backup, documentation and implementation of new storage processes
· Experience with Citrix Metaframe, Web farms, FTP & VPN servers - telnet, ssh, secure ftp, ntftp & putty.
· Security experience with Checkpoint FW, hardening Server O/S for enhanced system security.
· Practice with Active Directory, Exchange 2000, DNS, DHCP, migrating from NT to 2000, moving Domain Hosting & ISP services, resolving MX and A records, Cname, and POP to MAPI email.
· ASP Production experience supporting database servers (Oracle and Gemstone), web servers and application servers using Java, JBoss, Network Enterprise Server and ATG Dynamo.
· Assessing and mitigating network access risks, security projects, clustering and RAID uses; Adds/Moves/Changes of network data, storage locations, hardware, user security and permissions for upgrading file-sharing designs.
· 5 yrs Data Center Experience, supporting large production networks, rack installation, server room engineering, cooling systems and server room security (Sensaphone).
· I have Project management and Supervisory experience with abilities to organize and deliver creative solutions.
Operating Systems:
Win Server 2003,W2K, Red Hat Linux 8.0, WinNT Server 4.0, Windows XP, Mac OS 9 and X, MS BackOffice, CITRIX Email: Exchange 2000 and 5.5 and Internet Systems: // Security, Monitoring and AV Tools: Checkpoint, SonicWall, Raptor, Visual Pulse, Big Brother, HP OpenView, NAI Sniffer, Trojan Cleaners, Trend Micro, McAfee and Symantec
Backup Systems: Retrospect, Veritas Net Backup, Legato, Backup Exec and NT Backup. Call/TIX Tracking: (REMEDY), PVCS Tracker & Clarify Hardware: Intel, Dell, HP, IBM, Compaq, Nokia, Solaris, Cabletron, Nortel, Cisco, Net App EMC
JOB EXPERIENCE
2002 to Present 2006
United States Coast Guard Reserve Auxillary Unit
Flotilla 12-3 Base Commandant at Coast Guard Island, Alameda, CA
I serve in the United States Coast Guard in a Res/Aux unit. I am a Vessel Examiner and Canine handler for SARS.
My duties and skills include (VE) Vessel Exams, Boating Safety, Marine Inspections, Radio Communications for SARS (Search and Rescue Missions) at the SF Embarcadero Command, training to assist in the Sea Marshall program, charting/navigations, routine patrols of the San Francisco Bay waters and open seas along the California Coast, including Air Patrols for Search and Rescue. Subject to On-Call duties in case of emergencies for Homeland Security- (One weekend per month). I choose to serve in the Coast Guard to support the environment, create awareness, help others, such as Search –n- Rescue, caring for humans and marine wildlife and protect our homeland.
2005 to Present 2006
FETCH Pet Care, Tri Valley, CA
^^^
With Fetch I serve as an Independent (1099) Pet Care Technician and Animal Behavior Consultant to the clientele. I provide ALL Animal/ALL Pet Care sitting, visitation, feeding & walking services. Most of our clients are ‘Dogs’, but we do serve Cats, Birds, Snakes, Horses, rodents, etc. I continue to work with Fetch in a status of on-call, part time. Once we have a Pet Visit Client, I handle all aspects of the service from organized documentation, pet service agreements, and all aspects of animal care per our client’s needs. This is enjoyable and always educational as each pet is different and I have learned to apply my dog-training and socialization skills to a variety of new situations. Love and regard for each pet’s well being is my first priority with each project. This is a part-time, on-call endeavor.
2005 to March 2006
Volt Tech Services-Microsoft Data Center, Santa Clara, CA
^^^
Serving this client on a contract basis only, I was involved in all aspects of Data Center Support for the Microsoft Hotmail/MSN data center. This data center maintained 20,000 Servers +, supporting all aspects of Data Center daily operations. Global, Worldwide-Multi-server support, cabling, rack installation, new server builds, server maintenance, RAID support, and Windows 2003 support including routine diagnostic server management to ensure a healthy networking environment. Use of multiple monitoring, ticketing and asset admin programs to tract work and maintain network and hardware inventory. MCP certified. MCSE is in progress.
January 2003 to June 2004
iKnowMed Oncology Solutions
Network Systems Engineer
^^^
Supported all ASP production systems including Oracle & Gemstone Database’s on Windows 2000 and Red Hat Linux 8.0 platforms, Citrix Metaframe server administration: ICA/ Printer/Add/Changes. Support routines included systems monitoring, network latency response, and general security management. COLO data center support. I administered the QA and push of monthly application releases into production. Daily tasks might include Citrix, db/application and routing issues, 24x 7 On-Call rotations, VPN and Dial in access support. SANS and NAS backup configurations were supported using Legato. Other accomplishments included: Trade shows setup of network, upgrading and creating documentation for development and use of new technology. Responsible for Windows 2003 test lab and Rapid Deployment.
March 2001–December 2001
Comtech Integrated Systems, San Francisco, CA
Manager, Client Network Services
^^^
I managed, installed and configured new network services that included Veritas Backup, Exchange 2000, VPN servers, internal DNS and DHCP. Adds/Moves/Changes of ISP and Domain/DNS, new IP profiles and server configurations. Email migration done with Exchange 2000. Support of routers, SonicWall and Checkpoint firewalls. QA, data transfers, Enterprise Storage Solutions, Backup Routines and Data Center (NOC) management and cage expansions as needed.
July 2000–March 2001
Netcentives, Inc., San Francisco, CA Sr NT Administrator-Data Center
^^^
Initialized and configured NT Servers for Production. Application builds with ATG Dynamo including configuration for Oracle, ODBC, Java and Netscape Enterprise Server 2.01. Citrix Meteframe Administration. Provided daily support and monitoring of Data Center services, Design of Production Network Map for Data Center, NOC at Exodus and internal networks. Designed and set up NT Domain for Production networks. Installed Solaris servers using Jumpstart. Provided in-depth configuration and trouble shooting of all NT servers to application level. Participated in team projects for server scripts, set up VPN, Firewall installation and configuration. I setup remote administration of NT and Unix Servers from Corporate to NOC. I also managed of 30 NT servers working with Client Services Team daily. I received Checkpoint CCSA and CCSE certifications. Provided NT Server support with focus on Unix and basic scripting. Documented NT builds, Network architecture maps and revised DNS. Provided trouble shooting for all connectivity including VPN and remote access for the Data Center. Served as the NT Lead on lab projects, system rebuilds and network deployments.
October 1999-July 2000
Creditland, Inc., San Francisco, CA Mgr, Corporate Network Services
^^^
I provided hands on network management and 24 x 7 production support. Technical tasks included, but not ltd too:
^ Monthly migrations ^ Production release upgrades ^ Daily moves/adds/changes of server accounts and software
^ Server hardware upgrades ^ Server, fw, router and net apps appliance maintenance, patches security updates
^ Daily & Weekly Backup routines, off site storage and appliance upgrades ^ Disaster Recovery planning
^ Data Center planning, rack and cable installs ^ Routine storage upgrades for DB servers and switches
^ Supervising tech team of 6, supporting up to 200 users ^ Win 2K migration ^ Vendor relations/procurement
PVC-VPN design for WAN, Capacity planning, ^ Visio Network documentation, maps and PVCS Tracker usage
CONTRACT ONLY–
January 1998-October 1999- Comtech Integrated Systems- Milpitas, CA – Supervisor: Systems Support
June–December 1997 - KLA-Tencor, Milpitas, CA - NT Systems Admin/Desktop Engineer
January-April 1996 - Kelly Technical Services - Supervisor, Global Help Desk Price Water House
August 1993-September 1995 - Levi-Strauss & Co., San Francisco, CA - Help Desk/PC LAN Analyst
CERTIFICATIONS, EDUCATION, Non-Profit/Volunteer Experience & Accomplishments in the Arts
Health, Emergency & Military Certifications:
EMS-First Responder Certification - in Community CPR, First Aid +, BLS and Advanced Life Saving Skills. (This is inclusive of all human ages from infant to senior).
Vessel Examiner in the US Coast Guard Aux Flotilla 12-3
Water Safety Emergency and Disaster Planning skills
EMT – 1 Prep via Las Positas College completion in Fall 2006
Animal Care skills in CPR and Canine First Aid
Education and Technical Certification Courses:
Las Positas/Chabot College, Livermore, CA – First Responder-EMS Certified (Community Adv CPR, Adv First Aid & BLS)
CCSA – Checkpoint Certified System Administrator, CCSE - Checkpoint Course Completion
VPN-1 - Course Completion, Internet Security Systems, South San Francisco, CA
Wave Technologies, San Francisco, CA - IS Certifications in Data Communications and Netware Support
University of California, Berkeley, CA - Certificates in Network Service & Support and Data Communications
Las Positas College, Livermore, CA – Fire Science Program/EMT and Oceanography
San Francisco State University, San Francisco, CA - Audio Engineering Certification Course
College of San Mateo, San Mateo, CA - Film Studies
City College of San Francisco, CA - Courses in Voice/Music Theory/Journalism
Community Music Center of San Francisco, CA - Courses in Voice & Music Theory
Volunteer and Community work:
Singing professionally with the Oakland Interfaith Gospel Choir. www.oigc.org
Earth Charter and United Nations: I am active with both organizations for environmental and global peace.
2002 to Present 2006
Buddha Dogg Rescue, East Bay, CA
^^^
After years of working independently in dog and animal rescue I decided to create Buddha Dogg Rescue. As I learned the in’z n out’z of dog rescue primarily, I came to understand there are certain rules to working with many non-profits and city and county law regarding dog rescue. I was extremely motivated to help and save as many dogs as possible in an ‘animal care’ system that still needs much improvement. I have worked with Hopalong rescue, Smiley Dog, Home At Last, Bad Rap, GS Rescues and the Nor Cal Poodle rescue. My mission and main focus has always been to help each and every dog/animal that crossed my path and this often meant creating partnered rescues with other ‘sister’ organizations. Working with a variety of dogs laid the foundation for my k-9 training skill set. I soon added the service of basic training and ‘puppy’ or rescue dog ‘boot camp’ as a free or low cost training service to help new dog parents transition well with newly adopted rescue dogs.
I’ve found that training and education for pet/dog owners is critical to a successful life with their animal companions and can contribute to decreasing surrendered animals to local shelters. I have also worked with Hopalong and the OAS in temperament testing and evaluation dogs in an effort to place as many dogs as possible on the ‘adoptable list’ or get them off of the canine death row. I have taken a few hard luck cases home for a 6 wk training camp to make them adoptable-this was a coordinated effort with Hopalong via the Oakland Animal shelter. My love and concern for the well being and fair treatment for dogs specifically and all animals is my constant motivation to advocate for their rights and their survival. I continue to build my Dog Training skills via Seminars and Workshops like Open Paw and other animal organizations.
Victory Over Violence via SGI USA and the City of Oakland - 1997 to (2004) www.vov.com
Community outreach, Large Events performing and Facilitating, Environment cleanup, Park Landscaping
City of Peace Project – 2000 to 2002 with the City of Oakland and Oakland Police Department
References available upon request. Thank you for your interest!
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