Objective:
Seeking a challenging position in the field of IT Project Management. Work environment should be dynamic and rewarding.
I am a driven, self motivated individual that thrives in high pressure situations.
Skills:
LAN topologies: 10/100/100 Ethernet, FDDI
Routing protocols: RIP, EIGRP, OSPF
Network protocols: TCP/IP, UDP, NetBios, FTP, DNS, DHCP
IP Subnetting, VLANs and VLAN Trunking, HSRP
Cisco 6509, 3750, 2950 Catalyst switches, 2600 series routers
Enterasys Vertical Horizon and Matrix series switches,Expedition series routers
Technical proficiency in the use of Windows 95, 98, 2000, and XP operating systems
UTP, STP, multi-mode fiber, and single-mode fiber cabling
Troubleshooting OSI layers 1 - 7
Nokia Checkpoint Firewall
Experience:
**Sr. Network Specialist, 2001 - present**
Ensure continuous network availability of all data network services supporting automotive production assembly line. Respond to trouble tickets, escalations, and alerts from helpdesk issued to IT Infrastructure in a timely manner to meet SLA of 99.999% uptime. Provide resolution information and work with Level 2,3 technicians to complete root cause analysis. Troubleshoot and resolve problems as required 24x7. Develop standardized processes and procedures with IT staff and Operations Management. Mentor other staff members in appropriate technologies as required. Define, improve, and promote IT Infrastructure standards. Research and analyze new technologies and tools to assist in improving existing solutions. Work with internal customers to develop network solution requirements during scope definition phase of projects. Assist with development of technical solutions during solutions design phase of projects. Work with PM’s to understand project priorities and help sequence network engineering components as necessary. Communicate within project teams to set network engineering deliverables and expectations. Effectively identify and communicate risks during course of projects. Work with Information Security Engineers to ensure compliance of solutions to meet corporate and industry security standards.
**Level 1 Network Support Technician, 2000 - 2001**
Worked as Level 1 technical support in the Internet Operations Center. Responsible for proactive monitoring of remote LAN/WAN infrastructure, application communications, and network components. Efficiently worked with clients and Level 3 technicians on a daily basis to troubleshoot issues and help develop and implement solutions aiding in network recovery in order to meet contract SLA. Initiated trouble tickets and composed detailed reports used in problem determination, while working through to problem resolution.
Certifications:
Comptia A+
Comptia Network +
Cisco CCNA (valid until 2009)
Cisco CCNP (valid until 2009)
Major Project Accomplished:
Team Lead for configuration and deployment of campus area network consisting of Cisco Catalyst 2950, 3750, 6509 switches.
Project Lead for migration of 1500+ users, 120+ W2K servers, 160 HP printers.
Education:
1998 to 2001-BS Telecom Management
Summa Cum Laude
Valedictorian
Present-MS Project Management
University Merit Scholarship Recipient
EDG: 12/2007
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