Mona Ebel
monaebel@sbcglobal.net
Objective:
To obtain a challenging position as an Senior Executive Assistant where my skills and experience can be used to achieve maximum productivity.
Software & PC experience:
MS Office: Word, Excel, Outlook Express, PowerPoint, Visio, Access, Publisher,
Sales Tools: SalesForce.com, OneSource, Hoovers
Meeting and Calendar Tools: Outlook Express, Corporate Time, Webex
CRM and Database: Salesforce.com, FileMaker Pro, Access
Accounting: QuickBooks Pro, Quicken, MicroSoft Money
Oracle: Goals 4.0, Corporate Time
Windows: XP, 2000, 98, 95 and NT
IM’s: Skype, MSN, and Yahoo!
Other: Infonet, LinkNet, American Contractor, Open Office, MediaMap, WordPerfect 5.0, 5.1
Administrative and Supportive experience:
Sr. Executive Assistant with a focus on providing leadership support. Acknowledged for effectively managing projects while consistently meeting organizational goals and expectations. Ability to anticipate what needs to be done and to proactively take action. Follow-up with team members to ensure compliance to various deadlines. Great interpersonal skills and ability to deal with all levels of personnel in a consistent professional manner. Known for being a strategic thinker and for working well independently or in team environments.
Work experience:
2005 – Present
Azul Systems, Inc.
Mountain View, CA
Sr. Executive Assistant
Report directly to the Vice President of Worldwide Field Operations as his executive assistant. Responsible for providing administrative help to the sales and customer advocacy organization which currently exists of 38 team members worldwide (US: East/West, United Kingdom, EMEA, APAC, and our Financial Services Industry). Provide additional support to the marketing department and corporate business development as team player in planning major corporate events. Stand in the gap for other executive assistants by providing support to their VP’s and Directors. Strong use of professionalism in corporate communications via business writing, emails, memo’s and telephone. Maintain executive and director’s calendars. Take meeting minutes and create/delegate action items to the field and supporting teams involved. Generate reports, dashboards and charts in order to determine the health of our business. Maintain and control user licenses for our sales applications and our online sales support tools. Organize interview panels for WWFO candidates. Event planning for bi-annual sales and technical support training boot camps. All other means of administrative support include travel, facilities, research, maintain executive CRM and customer alias’s, create and update organizational charts, purchase supplies and equipment, expense reporting and auditing, create/edit PowerPoint presentations.
2004 - 2005
Staffing Services/Contract Employee
Silicon Valley, CA
Executive Administrative/Supportive
Executed administrative support roles as a job contractor for various staffing agencies:
OnPoint Staffing, Office Team, Adecco Staffing Services, Silicon Valley Staffing Group
* Sr. Executive Associate
OnPoint/Cypress Semiconductor
San Jose, CA
Was responsible for providing support to Three VP’s, executives and over 100 employees in the Data Communications Department (DCD). Handle heavy international and domestic travel arrangements: itineraries, authorizations, passports and international visas, hotel and car rental reservations, limo transport. Manage VP calendars: schedule appointments, correspondence with internal/external associates. Coordinate meetings: reserve conference rooms, establish bridge codes, set-up Proxima. Submit expense reports: international currency conversion. Organize NCG’s recruitment: coordinate interview panel (1:1’s/wolf pack), new employee requisitions, travel arrangements, new hire orientation packet, process and prepare documents for Human Resource submittal. PO requisitions. P-card reconciliation. Work closely with other executive assistants for major corporate events such as holiday socials, employee moral, onsite/offsite conferences and meetings. Stand as liaison between DCD and other departments such as IT support, travel, Oracle and shipping/purchasing
* Office Adminstrator
Office Team/Azul Systems, Inc.
Mountain View, CA
Reported directly to and supported the Senior Executive Admin. Provided support to the accounts payable department, marketing department, and sales department. Responsibilities included but not limited to the representation and initial impression of Azul Systems to all visitors and clients. Handled research for upcoming events. Developed relationships with outside vendors with the intent of increasing efficiency and savings. Worked strategically with others at Azul in projects and deadlines. Provided creative solutions to challenging obstacles for the sole purpose of achieving success in a team environment.
* A/R Adminstrator
SVSG/Golden Gate Mechanical
Santa Clara, CA
Reported directly to the Controller. Prepare all accounts receivable for process of billing. Match invoices, pick tickets and PO’s. Reconciled credit statements. Enter AP/AR in American Contractor. Filed and closed billing cycles. Assigned contracting assignments to technicians and dispatched job calls. Run errands.
* Inside Sales Administrator
Adecco/FourFront Sales
Santa Clara, CA
Entered purchase order and quote data from source documents into database. Performed routine audits for historical sales information. Coordinated and processed registration renewals and updates. Managed and provided support to FSR's. Identified and resolved customer problems. Maintained and updated database and spreadsheets. Scheduled customer meetings. Handled high volume of sales and support calls. Streamlined sample department, and other various projects.
2003 - 2004
Starbucks Coffee Company
Cupertino, CA
Retail Sales/Barista
Worked part time while attending night courses. Responsibilities involved opening, cash handling procedures, customer service, and beverage preparation. Was awarded a M.U.G. (Moves of Uncommon Greatness) for providing legendary service, showing great incentive to learn, and demonstrating excellent teamwork skills.
2002 – 2003
Culinary Magic Catering
Sunnyvale, CA
Event Coordinator/Administrator
Worked as owner’s right hand in coordination of formal catered events, sales meetings, and daily hot school lunch catering. All general office and clerical responsibilities include: bookkeeping, typing, data entry, light use of spreadsheets, filing, phones, and customer service.
1999 - 2000
Adecco Staffing Services
Sunnyvale, CA
Administative Assistant
Was placed in administrative assistant positions for various companies through Adecco and completed job orders. The following companies I supported were Frontier Global Center, Somnus Medical Technology, and E.O.R.M. Responsibilities involved administrative, human resources, and support to other departments.
1998 - 1999
Impact Displays
Santa Clara, CA
Customer Service Administrator
Through increased responsibility and productivity, I was quickly promoted from part time sales assistant to full time customer service administrator. Responsibilities included the implementation of creative solutions to challenging customer service deadlines, quality control, conducted show room tours, assisted in sales and estimates, support to the production department, all office related duties and support to management.
Education
2003 – 2004
Institute for Business Technology
Santa Clara, CA
Diploma Date: June 11, 2004
Course of study and training: Administrative Assistant/Computer Applications
Received a recognition award for a G.P.A. of 4.0
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