Walter W. McCoy
199 West Rosemary Lane, Campbell, CA 95008
Home: (408) 378-0633 Cell: (408) 595-9280
E-mail: walterwmccoy@comcast.net
Summary: Highly experienced Senior Network Engineer (with senior management level background) will help evaluate, design, grow, administer, maintain, and troubleshoot your redundant, multi-POP International network. Please no contract or part-time positions. Prefer south bay location.
20 Years Professional Experience:
February 2005 to Present
Groundwork Open Source Solutions, Inc.
Senior Systems Engineer
·Responsible for designing, building, deploying and maintaining advanced network monitoring systems.
·Help position, present, scope, sell, and maintain Groundwork’s advanced IT monitoring solution.
·Directly responsible for revenue generation that doubled the size of the company in less than a year.
April 2004 to February 2005
Miller Networks, Inc.
Senior Network Engineer
·Provide network integration services and IT outsourcing to companies in the greater bay area.
·Lead revenue generator of a customer serviced based organization specializing in Microsoft Exchange v5.5 / 2000 / 2003 Standard and Enterprise versions.
·Work closely with the sales staff to evaluate and provide company solution demonstrations to potential customers.
June 2003 to April 2004
Netmagic Internet Communications, Inc.
Professional Services Division Manager and Senior Network Engineer
·Helped to establish California’s 5th largest ISP and network integration division / customer service based organization specializing on Microsoft, Linux, and Cisco platforms.
·Developed customer relationships and brought in new business including, Rae Systems, Stanford Univ, Silicon Light and others. Developed channel partnerships with 3Com Corp, Anderson Microtech and etc., furthering company’s sales and marketing abilities, resulting in $100,000+ dollar incremental revenue streams. Established vendor relationships and developed new business technologies with Cisco Systems, 3Com Corp, and Client Success Group.
·Trained and managed team of network engineers.
·Researched, developed and implemented Linux based remote network monitoring tools to maintain clientele network health.
January 2002 to May 2003
Green Light Networking, Inc. (a 3Com certified silver partner)
Vice President and Senior Network Engineer
·Corporate level decision maker in the absence of the President.
·Helped to establish a network integration firm and customer service based org specializing on Microsoft platform.
·Developed customer relationships and brought in new business. Developed channel partnerships furthering company’s sales and marketing abilities, resulting in $250,000+ dollar incremental revenue streams. Established vendor relationships, developing new business technologies with O1.com and etc.
·Trained and managed a team of network engineers.
June 1998 to December 2001
LANLogic, Inc. (Microsoft Certified Solutions Partner - MCSP)
Vice President and Senior Network Engineer
·Helped to establish a multi-million dollar network integration firm, ISP company, and customer service based organization specializing on Microsoft platform.
·Corporate level decision maker in the absence of the President.
·Responsible for and controlled the ISP division of the company and all aspects thereof, especially Internet connectivity and maintaining its infrastructure.
·Developed customer relationships and brought in new business including OnMobile, Nagase USA Corp, Cad Design Software, Wireless Online and etc.
·Hired, trained and managed team of 12 network engineers.
·Researched new emerging technologies and developed/implemented remote network monitoring tool.
·Designed/Built/Deployed firewalls and security polices for numerous companies, including but not limited to, Wireless-Online, Feather River Community College, and Environmental Occupational Risk Management (EORM).
·Established vendor relationships and developed new business technologies with Covad Communications, ICG, Above.net, Exodus, and etc.
November 1996 to May 1998
Rikei Corporation
Network Engineer
·Worked in an International corporation based in Tokyo, Japan within the Cupertino office.
·Designed and implemented advanced computer networks.
·Created customer contracts and presentations.
·Standardized platform for workstations and servers for various operating systems (Sun OS/Solaris), PC (Windows 3.x/95/NT, Novell).
·Provided tech support for hardware/software on-site/off-site, including phone support.
June 1990 to November 1996
Apollo Computer Systems
President/Founder
·Established a half million dollar a year company from ground zero.
·Designed and implemented policies, procedures, and focus of the organization.
·Overseer of all company operations from finance to manufacturing -- with a strong focus on engineering.
·Maintained customer support for 18 companies throughout the greater bay area.
·Handled business operations including phone support, in-house repairs, production and product testing and hiring/training of new personnel.
·Prepared network proposals and recommended applications to suit the needs of customers.
April 1984 to June 1990
MacKay & Somps (Civil Engineers)
Hardware Technician
·Configured/Diagnosed/Maintained computer hardware for 9 offices throughout Northern CA.
·Designed layout work through data entry and database programming.
·Administered office support through on-site visits to various offices in the greater bay area.
·Assembled MPC-11 controller units for the Calcomp 960 plotter.
Overall Position Responsibilities and Skills
Management: Corporate level decision maker in the absence of the President. Proven ablility to generate the most revenue of any department in company (exclusive long term customers are Lowney, Gamino Bookkeeping, Raineri Automotive, and Wakimoto Management). Hire, train and manage a team of network engineers; helping them design, deploy, and maintain customer networks and relationships. Excellent written and communication skills. Manage the ISP division of a company and all aspects thereof, especially Internet connectivity and maintaining its infrastructure. Develop and implement remote network monitoring tools to maintain clientele network health. Able to manage multiple, competing priorities and demands. Promote cooperative working relationships with end users, management, outside vendors, consultants and MIS personnel. Creative problem solving skills and the ability to anticipate obstacles. Develop channel partnerships. Identify and research network related tools and emerging network technologies. Stay abreast of new technology developments through training, seminars and user groups.
LAN: Develop scalable network designs, solutions, recommendations and policies. Responsible for overall network administration, maintenance, performance and end user MIS hardware and software for local area network. Excellent knowledge of TCP/IP, including POS, PPP, VRRP, HSRP, IPX / SPX and SNMP protocols. Excellent knowledge of Lan/Wan connectivity within enterprise networks (RIP, RIP2, IGRP, EIGRP, OSPF, BGP4 and etc). Establish and maintain customer ISP connectivity including ISDN, Switched 56, frame-relay, T1, E1, T3, DS3, IDSL, SDSL, ADSL, xDSL and etc. Anticipate and diagnose network problems and capability thresholds. Maintain log of problems. Recommend and oversee implementation of network migration and upgrades. Assist with on-site question and issues regarding software, hardware or the network.
WAN and Internet Service Hub: Monitor, maintain, and administer wide area network. Superior knowledge of anti-virus packages: Mcafee, Trend Micro, Symantec NAVCE (Norton Anti Virus Corporate edition) and Inoculan/InoculateIT. Total understanding of VPN tunnels, architectures and protocols; PPTP, L2TP, IPSec, ATMP, PPP over SSH, including both hardware based and software based VPN setups. Expertise in managing security via firewall technology. Superior network routing protocol troubleshooting skills. (BGP, OSPF, ISIS, and MPLS).
Network Disciplines: Expertise in Windows server 2000/ 2003 (Active Directory, administration, security, and Exchange server 2000/2003). Complete familiarity with Layer2/ Layer4 switches such as Cisco 3500, HP Procurve 4000/8000, Extreme Networks Alpine 3800 units, Accelar 1200 and etc. Solid grasp of Cisco IOS v 11.2.x through 12.x and Cisco routers 700, 1600, 2500, 2600, 3600, 4000 up to 7500 series. Vast knowledge of connectivity hardware: hubs, switches, routers (Cisco / Netopia / Livingston / 3Com and HP), punch down blocks and concentrators. Certified as an Advanced Wireless Networking architect. Complete understanding of monitoring tools including: Nagios, MRTG, Big Brother, Big Sister, Net saint, HP openview.
Operating Systems – OS: In depth understanding of Unix (Solaris 8.x, Linux – RedHat and Suse) Novell NetWare versions 2.x / 3.1x / 4.x / 5.x, DOS 2.x through DOS 6.2x, Windows 3.x / 95 / 98, Windows NT workstation and server 3.51 / 4.0 / 2000, and MacOS System 7.x / 8.x / 9.x / 10 for Macintosh.
Servers: Establish standardized platform for workstations and servers that have various operating systems. Perform routine operations such as security procedures, data recovery and backups. In depth knowledge and understanding of backup software; Arcserve/ArcserveIT, Veritas backup exec, Stac Replica and NT backup. Recommend and oversee implementation of server upgrades. Adept and integral knowledge of Microsoft Exchange v5.5 / 2000 / 2003 Standard and Enterprise versions. Solid understanding of Windows 2000 Active Directory and DDNS (Dynamic DNS on Windows 2000). Core competency with SNMP, and applications such as MRTG (Multi Routing Traffic Grapher) and BB (Big Brother) monitoring, Nagios, graphing and reporting tools. Complete understanding of DHCP and WINS, RRAS.
Desktop Computers: Demonstrated ablility to build computers from scratch and resolve IRQ conflicts. Install and upgrade user hardware (media storage, printers, faxes and other peripherals), OS, and software applications (MS Office / Word / Excel, E-mail, Outlook XP, utilities and etc). Knowledge of computer CMOS configurations and hardware platforms (ISA, EISA, MCA, VLB, PCI, AGP, IDE, SCSI, ESDI, MFM). Coordinate vendor activity for PC maintenance as needed, including parts, service and maintenance. Maintain equipment log, serial numbers, versions, licensing issues, and etc.
Customer Service: Create customer proposals, presentations and contracts and recommend applications to suit the needs of customers. Develop strategic partnerships with vendors to provide solutions to customers. Work with the sales staff at potential customers, providing company solution demonstrations. Also familiar with PDA’s (Personal Desktop Assistants) such as Palm pilot, Blackberry (RIM), Handspring, Sony Clie and etc.
PROFESSIONAL ASSOCIATIONS:
Microsoft Certified Professional (MCP) on Windows 2000
Networking Professional Association: NPA – www.npa.org
(member in good standing for more than 10 years)
3Com Certified Telephony Specialist on 3Com NBX platform
3Com Certified Wireless expert
ITSM certified
EDUCATION:
MCSE
San Jose State University – Business Administration / Finance Major
Heald Institute of Technology - Associate of Applied Science Degree in Electronic Engineering Technology (Deans list student for academic excellence)
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