Northern California Presbyterian Homes and Services
Position Announcement
TITLE: SERVICE COORDINATOR
LOCATION: Town Park Towers, 60 N. Third St., San Jose, CA 95112 &
Corinthian House, 250 Budd Ave., Campbell, CA 95008
SUMMARY:
Provides outreach, case finding, assessments, and care planning to seniors, disabled adults and families within the scope of the Living At Home Program. Services attend to the psychosocial, health, financial, recreational, nutritional and legal needs of clients.
ESSENTIAL FUNCTIONS:
• Establishes relationships with individual residents, their families and neighborhood groups.
• Identifies residents in need of services and maintains awareness of health status.
• Serves as liaison or advocate with outside social and health agencies.
• Provides individual casework, case management for frail or at risk residents to include assessment, development of individual care plan, coordination of services and monitoring.
• Provides information and referral, crisis intervention and counseling with individuals and groups as needed.
• Maintains accurate and up-to-date records and files on all clients receiving casework services.
• Identifies barriers to full and complete provision of service needed by participants and effectively problem-solve to resolve these issues.
• Facilitates and supports “neighbor-to-neighbor” family and volunteer caregiving, including direct responsibility for some volunteer programs at specific sites.
• Provides resident population with current information on services, benefit programs and other resources.
• Identifies and develops training opportunities for resident groups and site staff.
• Works cooperatively with housing manager or agency director in an advisory or facilitative capacity to address needs of residents.
• Ensures completion of required documentation and statistics.
• Performs other duties as assigned.
KNOWLEDGE/SKILLS:
Ability to relate appropriately and effectively to residents and families, to other staff and to personnel of other community agencies. Knowledge of and access to community resources. Instructional skills to present information. Skill to organize and document notes and care plans. Knowledge of and willingness to match programs and services appropriate for residents. Skill to establish and maintain effective working relationships. Ability to work independently and as a member of an interdisciplinary team including residents.
QUALIFICATIONS:
Minimum of Bachelor’s degree in social work, sociology, gerontology or psychology (Master’s degree preferred) and three years of recent experience in a social services capacity. May require California drivers license and proof of insurance. Chinese bilingual preferred.
SUPERVISORY RESPONSIBILITY: None.
APPLY TO: Director of Community Service – NCPHS at 3150 – 20th Avenue, San Francisco, CA 94132
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