CA's Wily Technology Division is the market-leading provider of enterprise application management solutions. Through end-to-end visibility into customer transactions in real time, Wily's products enable organizations to successfully manage the health and availability of their critical Web applications and infrastructure. This means better customer service, more stable revenue streams, and higher IT productivity.
CA’s Wily Technology Division is based in Brisbane, CA, near the San Francisco airport. You can read more about our products and CA’s Wily Technology Division at http://www.wilytech.com/news/releases/060307.html.
We're committed to attracting talented, highly motivated people who love the challenge of working for a market-leading software company. We are devoted to developing our employees and creating a workplace culture that embraces diversity and drives business, and personal success.
CA's worldwide workforce — 15,000 people in 50 countries — is unified by our Core Values, which outline and define our corporate beliefs and goals. We all have one goal and one mission, to be the clear leader in management software.
CA has been named Computerworld's "Best Place" To Work in IT and one of the "100 Best" companies on Working Mother magazine's "100 Best Companies for Working Mothers.”
Senior Usability Engineer
Palo Alto, California
Responsibilities
•Demonstrated track record of excellence, experience and results
•Commitment to a career of Web Application Usability excellence with at least 10 years of software usability development experience
•Track record of taking responsibility for the usability of the whole product
•Experience delivering user interfaces for web applications based on standard browsers
•Technology skills in broad areas of usability: Java, OO GUI Frameworks, JSP, CSS, DHTML, tag libraries, Spring MVC, Eclipse, AJAX, etc.
•Expertise on building usability designs that work across multiple browsers on non-traditional platforms like cell phones, PDA’s, Linux etc.
•Familiarity with open source user interface technologies & charting technologies
•Familiarity with software development life cycles and agile programming methodologies
•Create compelling web user interface to the Customer Experience Monitor product that is:
oIntuitive for new users
oEfficient for frequent users
oAppropriate for different classes of users, like business users and IT
Personnel
oAttractive visualizations for quick overviews
oPleasurable for all users
•Discover and adopt rich user interface technologies for web applications working with standard browsers
•Invent unique signature visualization artifacts as necessary for our product
•Exercise judgment on usability of our product based on deep understanding of customer use of our product
•Work with software architects to drastically simplify user interactions and write code for the user interface for the product
•Build instrumentation into the product to gather information about the use of our product
•Work with a graphic designer to complete "look & feel" aspects
Requirements
•Perfectionist
•Desire to please customers
•Clarity and precision in verbal and written communication
•Ability to work with customers, developers, documentation, product management, and support staff
•Ability to learn new skills quickly as needed
•Pleasant personality that treats others like you’d like to be treated
•Personal integrity
•BS in Human Factors in Computer Science from a top university that specializes in User Interface Design; MS preferred
•Ability to commute to Palo Alto office
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