Paul Schapira 3683 Trintel Court
H(925) 947-1530 Walnut Creek, CA 94598
C(925) 683-0121 paulschapira@astound.net
SUMMARY Goal oriented Information Technology Manager with demonstrated accomplishments in blending process, human relationships and technology to address business opportunities. Diverse IT leadership experience in consulting, retailing, healthcare, telecommunications, entertainment and software sectors. Broad experience doing business development, account management, large-scale development efforts, offshore development, large scale implementations, web site development, portal development, technology planning, budgeting, and managing outsource engagements.
COMPETENCIES
•Client Relationships
•Project Management
•Account Management
•Leadership
•Customer Service
•Scope Management
•Outsourcing Management
•Contract Negotiation
•Team Building
•Business Process Improvement
•Marketing
EDUCATION
M.B.A. Information Technology, University of Massachusetts
M.Ed. Mathematics, Boston University
B.A. Mathematics, Boston University
AFFILIATIONS and PUBLICATIONS
•Member of PMI, President of DAMA, Software Council, MPUG
•"The Effects of Office Automation on Management", Industrial Management
•"Looking for Mr. Goodlink", Auerbach Information Center Series
•“Cooperative Applications”, Conference Speaker
EXPERIENCE
Program Manager SBC 2004-Current
Responsible for managing multiple large projects using the new Express Methodology. Managed a geographically dispersed team.
Accomplishments
•Delivered projects under budget and prior to the targeted deployment date.
•One of first projects delievered using the Express Methodology.
•Enterprise wide project creating a common Customer Identifier across all five companies that comprise SBC.
IT Director
Safeway Inc 2001- 2004
Responsible for the implementations of multiple IT applications with 30 direct management reports. Oversaw the entire SDLC but focused on improving the following areas; testing, QA, user training, support group training, documentation, scheduling, and deploying.
Accomplishments
•Implemented applications resulting in labor savings of $40 million.
•Instrumental in transitioning their “home grown” development approach into a software engineering approach using “Unified Process” methodology (RUP).
•Set up process to ensure a smooth transition from development completed by our offshore staff.
•Worked on the Sarbanes Oxley and HIPAA Compliance Projects.
Program/ProjectManager
MetroIS 1999-2001
Worked as an independent contractor doing business development and project management for the following three clients for MetroIS. The three projects were completed by the targeted dates and within the projected budgets with referenceable clients.
PacifiCare
•Completed a Web Site application for customers to review the qualifications of doctors for potential visits. Done using Java, JSP and Informix.
Sony Pictures Entertainment
•Completed a Web Site application for managing and tracking budgets and actual costs for their international film division. Application saved Sony $3 million/year.
Electricfood.Com (a subsidiary of HyVee grocery store chain)
•Completed a Web Site to sell specialty foods online. This web site was integrated into the HyVee.com web site.
Director of Professional Services
EDS 1998 – 1999
Provided IT professional services at the following client sites:
Universal Studios
Took over a Y2k project where the client was very dissatisfied with the progress of the project and the performance of EDS. The project was a fixed bid and EDS was losing money.
Accomplishments
•Project was completed and EDS was the first vendor at Universal with Y2k code in production.
•Universal Studios became a reference.
•Project became profitable.
Safeway
Responsible for managing an outsource agreement which included maintenance of existing applications and data center operations.
Accomplishments
•Sold Safeway on a $7 million contract renewal.
•Safeway signed $1.5 million in incremental revenue for additional projects.
•Safeway became a reference.
•Achieved zero percent turnover of staff during this engagement.
Other Clients
Worked on business development, proposals, and the marketing for many other clients such as AAA of Northern California, TRW, Experian, LA times, Ralph’s Supermarkets, Fox Studios, Stater Bros. etc.
Director of Professional Services MCI Systemhouse 1996 – 1998
Provided IT professional services at the following client sites:
Vons
Responsible for managing an outsource agreement which include all IT functions for Vons.
Accomplishments
• Vons contract generated $15 million per annum in revenue.
• Signed $21 million in incremental revenue for additional projects.
• Vons became a reference.
• Managed over 60 IT professionals with minimal turnover.
Vice President
Computer Development Inc(Retail Software) 1991 – 1995
Responsible for a staff of fifty who developed, implemented and supported the eighteen modules comprising the Genesis retail systems package. Responsibilities included business development, marketing, application development and implementation.
Accomplishments
•Sold Genesis to eight retail chains. Generated $12.5 million in software sales and $27 million in implementation consulting fees.
•Restructured the product development organization improving product quality.
•Managed over 50 software professionals with minimal turnover.
•Initiated data center consolidation project resulting in $2 million in savings.
•Managed the development of a client server application for the merchandise analysis module resulting in a new stand-alone product.
Marshalls 1982 - 1991
Manager of Strategic Planning
Responsible for the development of the long-range IT strategic plans and the annual operational plan. Determined with the Vice Presidents of the business units the strategic priorities.
Accomplishments
•Established and engaged the business executives in the project review committee.
•Set up prioritization of projects by business added value.
Manager of Application Development
Responsible for a staff of 20 IT professionals who developed and maintained Financial, Merchandising, Warehouse, Distribution and In-Store Systems.
Accomplishments
•Introduced a methodology for the application development life cycle.
•Established an In-Store Systems department.
•Established a Data Warehouse
Blue Cross of Massachusetts 1979 - 1982
Developer/Technical Trainer
•Worked as a programmer on their claims systems.
•Taught technical courses to the IT Staff and PC software courses to the business clients.
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