Sheena R. Conley
(408) 469-7163 ¡ñ sconley_95050@yahoo.com
SUMMARY:
Seeking full-time position in office administration or dispatch service.
SPECIALIZED SKILLS: SOFTWARE:
¡ñ Customer Service ¡ñ Microsoft Word ¡ñ Typing ¨C 50 WPM ¡ñ Microsoft Office
¡ñ Answering Phones ¡ñ Excel
¡ñ Fax/Copy/Scanning Machines ¡ñ Power Point
EXPERIENCE:
In Home Supportive Services, San Jose, CA 3/05-10/05
Primary Care Giver
Initially started as weekend support staff, then promoted to primary care giver. Coordinated and worked with Housing Authority, lawyers, and case managers. Responsible for managing and training four CNA¡¯s who administered suctioning, intertracia tube changing, and urastomey clamostropy as well as household management consisting of:
¡ñ Personnel Management ¡ñ Appointment Scheduling
¡ñ Budgeting ¡ñ Meal Planning & Preparation
¡ñ Bill Payment ¡ñ Client Personal Hygiene
¡ñ Interaction w/Support Agencies ¡ñ Environmental Cleanliness
Tuma¡¯s Farmers Insurance Agency, Campbell, CA 3/05-7/05
Administrative Assistant
Responsible for answering telephones and typing letters, memorandums of insurance, evidence of
insurance, mortgage changes required for homeowner insurance, and lien holder changes required for
auto insurance. Included running front office consisting of:
¡ñ Answering Switch Broad ¡ñ Research & Follow-Up
¡ñ Customer Service & Assistance ¡ñ Scanning
¡ñ Typing ¡ñ Filing
¡ñ Faxing
Santa Clara Unified School District, Santa Clara, CA 10/04-12/05
Teachers Assistant
Assisted special education teacher for autistic children at Westwood Elementary School consisting of:
¡ñ Guiding Children to Physical Therapy
¡ñ Classroom Management
¡ñ Task Selection & Management
¡ñ Hygiene Management
¡ñ Food Assimilation
Sheena R. Conley Page 2
Hometown Buffet, Santa Clara, CA 2/04-4/04
Pastry Chief
Responsible for the dessert and pastry portion of the food line consisting of:
¡ñ Ordering of Dessert & Pastry Commodities
¡ñ Stocking of Dessert & Pastry Commodities
¡ñ Pre-Preparation of Dessert & Pastry Goods
¡ñ Food Preparation & Baking of Dessert & Pastry Goods
Employment Development Department, San Jose, CA 5/02-12/03
Office Assistant
Assisted in the front end management at the Bascom Avenue office of EDD consisting of:
¡ñ Light Front Desk Management ¡ñ Typing
¡ñ Customer Service ¡ñ Filing
¡ñ Work Shop & Resume Set Up
EDUCATION:
Santa Clara High School, Santa Clara
High School Diploma ¨C 3.2 GPA
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