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| Seeking Customer Service Position FT/PT |
| Cars & Trucks, Etc. : Auto Parts : Interior |
| 03/15/06 |
Kevin Chan
510.688.1951
KChan156@Comcast.net
Objective: Seeking a Customer Service position where I can utilize my skills in taking care of the customer.
Experience:
AccountNow Inc San Ramon, Ca
10/31 - 2/10
Call Center Customer Service Representative
Provide excellent customer service to customers.
Attend to questions or problems regarding customer accounts.
Cingular Wireless Union City, Ca
11/04 – 5/05
Retail Sales Consultant
Introduce wireless plans and products to customers.
Provide customer service to existing and also new customers.
Educate customer on products and services.
Meet expected sales quota.
Kelly-Moore Paint Company San Lorenzo, Ca
6/04 – 10/04
Inside Sales/ Customer Service
Sales of paints and various paint related products.
Provide detailed information to customers about paints.
Provide customer service.
Wireless Retailers/AT&T Wireless Bay Area Region
6/02 -1/04
Sales Representative
Sell wireless phones and plans to customers.
Introduce new products to new and existing customers.
Order products.
Demonstrate use of phones and its programs.
Provide customer service.
Set and meet expected sales.
Classic Soft Trim Hayward, Ca
7/99 – 2/01
Driver/ Installer
Transport car interior to various facilities.
Dismantle old cloth interior and replace with leather.
Install finished product into vehicles at dealerships.
Education:
Brenkwitz High School
General Education
Skills:
Fluent in English; conversational in Cantonese. Strong analytical and problem-solving abilities.
Certified Forklift/Lift Truck operator and trainer.
Computer: MS Word, Excel, PowerPoint, Networking, FrontPage, Outlook, Windows XP, 2000, NT, ME, 98, 95, Type 45 WPM, 10 Key
References: Available upon request.
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