Kenneth Schmidt
949 Fell Street Apt. 3, San Francisco, California 94117
415.902.4625
kennethschmidt@gmail.com
SKILLS
MCP, PC hardware, Knowledge of Active Directory, MS Exchange, MS Proxy, Windows 95/98/NT/2000/ME/XP, Basic Cisco router configuration, Trend Micro Office Scan, Veritas Backup Exec, Nero, Wamnet, Blackberry, Disk Juggler.
ACCOMPLISHMENTS
IT Supervisor, Eidos Interactive
• Supported 85+ on site users and 10 servers in a windows NT/2000 environment.
• Created and maintained CD/DVD duplication lab, producing 10 to 300 duplications a day.
• Responsible for care of and securing of demo equipment supplied by Sony, AMD, Nvidia and Logitech for E3, the game industries largest trade show.
Compatibility Lab Manager , Eidos Interactive
• Sole support for 25 users in the quality assurance department.
• Successfully worked with outside vendors to ensure the compatibility of games on hardware not yet on the retail market.
• Built and reconfigured machines from the motherboard up on a daily basis.
Lead Quality Assurance Tester, Eidos Interactive/Microprose
• Responsible for dealing with developers to ensure bugs were fixed, new code was sent out and milestones were being met.
• Trained new hires on proper QA procedures.
• Created and maintained test plans for testers to follow.
WORK EXPERIENCE
12/03 – 01/06
Backbone Entertainment - Emeryville. CA
IT Manager
• Supported 75+ users on site and 10 off site for all daily IT needs.
• Ordered and maintained all company equipment through local and major vendors such as Dell, CDW, PC Connection and Alias/Wavefront.
• Ensured development teams were equipped to meet deadlines.
Kenneth Schmidt
8/01 - 02/02
Eidos Interactive - San Francisco, CA
IT Supervisor
• Responsible for supporting 85+ users in all aspects of daily helpdesk operation.
• Created new users, assigned user rights, maintained uptime of all servers.
• Monitored backups, maintained hardware stock though various vendors.
8/99 - 8/01
Eidos Interactive San Francisco, CA
Compatibility Lab Manager
• Conducted testing of pre-release game code on all major operating systems,
CPU's, motherboards, video and sound cards.
• Supplied QA team with equipment for testing cycles.
10/98 - 8/99
Eidos Interactive San Francisco, CA
Lead Tester
• Led Quality Assurance teams of 2-20 on testing of pre-release code.
• Traveled to off site developers to ensure milestones were being met.
3/96 - 10/98
Microprose Alameda, CA
Lead Tester
• Successfully worked in conjunction with customer support department to benefit end-user.
• Tested and reported bugs in games throughout the testing cycle.
1993 - 1996
CompUSA Parsippany, NJ/ San Bruno, CA
Trainer
• Trained all levels of classes in, but not limited to: DOS, Intro to PC,
Windows 95, Windows 98, and MS Office.
References available upon request
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