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| Sales, Marketing, or Account Management (South Bay) (campbell) |
| Jobs & Skills : Factory |
| 03/15/06 |
Glenn Morton
3933 West Rincon Ave
Campbell CA 95008
Home (408) 378-1333 Mobile (408) 429-9909
Objective: Position in Sales, Marketing, or Account Management
HIGHLIGHTS OF QUALIFICATIONS
* Award winning performer with 16 years experience in semiconductor industry
* Successful in building and maintaining loyal customer relationships
* Generates enthusiasm, participation, and support from individuals and teams
* Organized, persuasive, team-oriented
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
Project Management:
Project Manager for the XILINX Corporate Sales department. XILINX is the worldwide leader in complete programmable logic solutions. This was a short-term contract position to reorganize the sales reporting structures to line up with a new global sales force organized by vertical market segments.
* Managed a group of (6) IT and Sales support professionals.
* Drove weekly core team progress meetings.
* Facilitated upper management steering committee meetings to define requirements.
* Tracked timelines / commitment dates. Provided updates to steering team.
* Completed the project on time and on budget.
Promoting & Selling: Trade Shows:
Business Marketing Manager / Distribution Program Manager for ZiLOG. ZiLOG is the inventor of the award-winning Z80 and Z8 microchip architectures. Challenged to generate new sales leads and sell development tool kits at the following trade shows:
Embedded Systems Conference – San Francisco and Boston – 2003, 2002, 2001
Electronica – Munich Germany – 2002
Communications Design Conference – San Jose – 2001
* Implemented set up of lead retrieval hardware and software
* Engaged with customers in booth and workshops to build brand awareness
* Informed customers of new products and development tools.
* Qualified and reported lead information to field sales.
* Secured over 3000 new sales leads. Sold over 400 development tool kits.
Training and Promotion: Workshops:
Tasked to train customers and sell development kits worldwide. Set up and managed over 300 technical training seminars worldwide.
* Coordinated presenters, materials, logistics, registration, and facilities.
* Wrote workshop procedures. Developed the workshop budget.
* Conducted customer follow up surveys.
* Led a sales team to Brazil to conduct 6 full day workshops in 7 days covering 3 cities.
* Sold over 2700 development kits
* Trained over 3600 customers worldwide
* Received company “Spotlight” award
Distributor Account Management:
ZiLOG distributor business and account manager for Arrow, Future, Unique, Newark and Digi-Key. Corporate goal to sell 13,000 development tools through Digi-Key in 2003.
* Updated pricing and new products in the Digi-Key catalog 3 times per year.
* Launched new products. Maintained appropriate inventory stocking levels.
* Set up business and training reviews at Distributor headquarters.
* Established excellent rapport with top management.
* Corporate goal to sell 13,000 development tools in 2003. Goal exceeded.
* Digi-Key accounted for 70% of companies development tool Point of Sale.
* Created various demand creation programs to generate new sales leads.
* Responsible for worldwide distributor cooperative advertising budget and project approvals.
* Facilitated cooperative promotion programs at branch and corporate locations.
OEM Account Management:
National Semiconductor Account Manager for top tier OEM accounts AT&T and Northern Telecom. National Semiconductor, the industry’s premier analog company, creates high performance analog devices and subsystems.
* Participated in AT&T Service & Product Quality Reviews
* Reviewed contracts. Assisted with processing terms and conditions.
* Maintained excellent rapport with buyers.
* Managed AT&T production forecast.
* Updated delivery lead-times.
* Supervised entire order fulfillment process.
* Achieved preferred supplier status.
* Attained 98% On Time Delivery performance.
* Implemented a successful Just-In-Time delivery program.
Customer Relationship Management:
Managed worldwide sales leads. Processed and tracked sales leads using web based CRM software from Onyx. Teamed with Information Technology department to upload raw sales leads from marketing campaigns.
* Prequalified sales leads for field sales follow up
* Created marketing campaigns in the CRM database for lead tracking and follow up.
* Executed email marketing campaigns from the CRM database.
Customer Service:
Customer Service Representative for Xicor and National Semiconductor. Coordinated information and effort to monitor customer purchase orders. Quoted delivery lead-times. Processed Return Material Authorizations. Motivated factory to meet Xicor and National Semiconductor commitments.
* Acknowledged by field sales offices for outstanding service.
EMPLOYMENT HISTORY
2004 - 2005 Project Manager – Sales -- XILINX, San Jose CA
2002 - 2004 Business Account Manager -- ZiLOG Inc., San Jose CA
1997 - 2002 Distribution Program Manager -- ZiLOG Inc., San Jose CA
1995 - 1997 Sr. Customer Service Rep -- XICOR, Milpitas CA
1989 - 1991 Customer Account Manager -- NATIONAL SEMICONDUCTOR, Santa Clara CA
1987 - 1989 Dealer Operations Specialist -- ICL DATACHECKER, Santa Clara CA
1986 - 1987 Customer Service Rep -- NATIONAL SEMICONDUCTOR, Santa Clara CA
EDUCATION & TRAINING
B.S., Business Administration - San Jose State University
PC Skills: Microsoft Excel, Outlook, Word, PowerPoint, Project. Onyx CRM software.
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