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Sales Engineer - Database

 
Title Sales Engineer - Database
Category Computers & Electronics : Printers
Created 03/15/06
Description

Dear Sir or Madame,

I am looking for a sales engineer/product manager position in the SF-Bay Area region.

As the only sales engineer at an automation software startup, I provided technical support during new customer engagements and led Oracle seminars centered on the topics of grid computing, data center automation, and Oracle's database clustering solution, Real Application Cluster, at local Oracle offices. Previous to this, I worked at Oracle developing the latest technology demos for senior executives within the company. In building these demos, I worked with various organizations to gather and meet critical business requirements. These projects were often accomplished under intense deadlines and were developed by utilizing technologies such as database, application server, SQL, Linux, java, and HTML.

I believe my skills can be of great assistance and I am very eager to make a significant contribution in a dynamic environment. Associates from my past work history can confirm my ability to work well under pressure and deliver high visibility projects successfully.

Please look at my attached resume to see if my skills fit your work requirements. Thank you for your time and interest.

Sincerely,
Lawrence Ng






Lawrence Ng
174 Sweeny St. Email: Lawng@aol.com
San Francisco, CA 94134 Cell: (415) 987-5395


Technical Skills

  • Programming Language/IDE: SQL, PL/SQL, Java, JSP, HTML, JavaScript, JDeveloper
  • Operating System: Solaris 8, Red Hat Linux 2.1/3.0, Windows NT/2000, DOS
  • Database: Oracle 9i/10g including Real Application Cluster (RAC)
  • Web/Application Server: Oracle 9i Application Server, Apache, Orion

Professional Experience

  • After March '05, took personal time off. From August '05 - January '06, engaged in a lengthy interview and hiring process for a product manager position at a leading enterprise software company. The hiring process was not able to complete due to a company-wide reorganization in January '06. Supporting references are available.
ETAGON CORPORATION, NYC, NY Jun '04 - Mar '05
Sales Engineer, Sales & Marketing
  • Presented at joint seminars with Oracle to DBA audiences throughout the Northeast area. Seminars demonstrated how to automate the lifecycle management of grid applications by utilizing Etagon's automation framework. Content included grid computing, RAC overview, features and benefits of company's technical product stack, data center automation, and a live product demo of a RAC installation.
  • Authored and contributed to the creation of sales and marketing collateral: customer success stories, product brochures, total cost of ownership study, white paper, and web site literature.
  • Assisted sales team with technical support during customer engagements. Educated prospects on product functionality and benefits of solution. Maintained knowledge about competitor products. Provided product feedback to development.
  • Developed and presented technical presentations for industry events: Oracle and IBM customer center, Oracle OpenWorld tradeshow, IBM Palisades, and DBA-focused events.
  • Defined the development of product demo simulation, which is used as the company's main sales and education tool for customer meetings, web seminars, and partner training events.

ORACLE CORPORATION, Redwood Shores, CA Aug '00 - Oct '03
Technical Staff, E-Marketing Systems
  • Developed, managed, and presented keynote technology demos for senior executive presentations given at U.S. & international industry tradeshows such as Oracle World, Sun Tech Days, and Linux World.
  • Built feature demonstrations for JDeveloper, 9i Application Server, and Enterprise Manager utilizing JSP, Java, SQL, HTML, Javascript, and Oracle database technology. Administer Sun Blade 150 and Ultra 60 machines used to host demos.
  • Collaborated with marketing and development managers to develop demo flows that highlight product benefits and features to potential customers. Partnered with graphic designers on UI layout and content of demo web sites.
  • Researched and recommended various internally developed technologies for tradeshow events: Technologies included clustering, web services, server manageability, and Web Cache.
  • Migrated internal JSP web application from Apache to Orion Application Server. Resolved all issues during migration and worked within a team to enhance database-driven web site that allows users to search, add, and download demos posted. Technologies used include JSP, Java, SQL, HTML, JavaScript, Linux, application server, and database.
  • Enhanced internal PL/SQL applications used for scheduling marketing events.
  • Provided on-site technical and product support for senior executives at major industry tradeshows domestically and internationally.

System Analyst II, Support Sales & Marketing Jan '99 - Jul '00
  • Supported Oracle R11 applications such as Global Support Renewals and Order Entry: Resolved application issues, educated & trained sales reps on features and functionality, worked with IT and developers on bugs and enhancements, led integration testing during system upgrades.
  • Administered single Windows NT domain consisting of 200 users: Created user accounts, added computers to domain, provided access to network drives, setup printers on network, and performed troubleshooting of desktop and network connectivity issues.
  • Modified PL/SQL web application to assist users with service request ticket routing by utilizing Oracle PL/SQL packages: Added additional input items to query forms, edited web reports used for analyzing ticket trends and product queue routing information, created forms used for maintaining data.
  • Enhanced existing issue tracking application using Oracle Forms 6.0: Added functionality to record and track inventory usage. Designed specification, setup tables and constraints, created new canvases, and coded triggers.

THE GAP INC., San Bruno, CA Dec '97 - Dec '98
MIS Analyst
  • Performed troubleshooting of system issues, applications, printing, and network connectivity.
  • Planned rollout of remote desktop machines to regional offices.
  • Developed department's MIS internship process.
  • Built and configured workstations on Windows NT/95.
  • Trained users and answered inquiries about business applications.

Education

B.S., Business Administration - Cum Laude, San Francisco State University 1997
Concentration: Computer Information Systems Minor: Finance


Certification

Microsoft Certified Systems Engineer - Windows NT Server (1999)


Training

Oracle University:
  • Introduction to SQL and PL/SQL
  • Developing PL/SQL Program Units
  • Enterprise Database Administration
  • SQL Statement Tuning
  • 9iAS Administration
  • Developer R6/ Build Forms I
Sun Education:
  • Intermediate Solaris Administration
Red Hat Education:
  • Red Hat Enterprise Linux System Administration

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