OVERVIEW
Energetic, friendly and dedicated professional with over twenty years of successful office administration, customer service and clerical experience. I am pursuing a career with a progressive organization where my experience will be beneficial to my employer and offer challenge and opportunity for career development.
QUALIFICATIONS
• Reliable, dedicated, and self-motivated individual with a strong work ethic and an unwavering sense of professionalism.
• Experienced in public relations and interpersonal communications
• Computer literate: MS-Windows, Lotus, WordPerfect
• Supervisory skills/experience
• High learning curve, adaptive to change, innovative problem solver
• Versatile, flexible, mobile
• Typing (60/ wpm); Ten-key (touch)
• Phones/Customer Service
• Ability to work within daily deadlines with limited supervision
EXPERIENCE
DATA ENTRY
Responsible for accurate entry of all patient medical information into computer system. Also responsible for printing daily reports for verification of accuracy.
CLERICAL SUPPORT SERVICES
Responsible for typing, reports, memos, purchase orders, requests for payment, letters, requisitions, etc. Also responsible to establish and maintain necessary administrative files and records. Regularly perform scheduled and unscheduled work order processing, time card preparation and processing, office supply ordering, and customer service. Responsible for issuance of electronic building access keys for regional and field personnel.
TEAM LEADER
Responsible to ensure that all bankers are properly trained. To ensure all deadlines were met. Assistant to manager/Supervisor
BANKING
Responsible for review and verification of loan documents within the Loan File. This process is to validate/verify accuracy of “live signatures” and track paperwork for missing or incomplete items, requesting these as necessary.
ACCOUNTING
Prepare daily reconciliation of North American Mortgage Companies’ Loan Collateral activity. Responsible for maintaining computerized spreadsheets using Lotus. Effected mortgage-lending updates for loans sold each day, always-verifying daily accuracy.
RECEPTIONIST
Responsible for effective operation of multi-line phone system. Also performed mail processing and distribution, alphabetical.
SALES ASSOCIATE
Performed a variety of clerical, secretarial, and administrative tasks within Agent’s office. Greeted clients, customer service, maintained filing system. Prepared daily bank deposit. Sold and issued Auto and Fire Insurance Policies to State Farm Customers. Assisted with Claims.
EMPLOYMENT HISTORY
Notary/Signing Agent May 2002- Current
Self Employed
New Accounts Representative Sept 2001 – May 2002 (Relocation)
Bank of the Cascades
Front Desk Manager Jan 2001 – July 2001 (Relocation)
The Spa at MontecitoHeights
Sales Associate Sept 1997 – Sept 1999
State Farm Insurance Company
Controls Clerk Sept 1995 – Sept 1997
State Farm Insurance Company
Receptionist Aug 1994 – Sept 1995
Living Earth Crafts
Warehouse Accounting Specialist June 1993 – June 1994
North American Mortgage Company
Banking/Team Leader 1990 – 1992
North American Mortgage Company
Data Entry Operator 1989 – 1990
Central Pathology Medical Lab
SELECTED ACCOMPLISHMENTS
• Hired as a temporary employee by three separate companies through an agency. Offered permanent employment, based on superior performance.
• Successfully passed the Licensing Exam to receive a ‘Fire and Casualty License’ from the Department of Insurance for the State of California.
• Received consistently excellent formal evaluations from supervisor. Evaluations cited willingness to assume additional responsibilities.
• Successfully passed the Licensing Exam to become a Notary Public.
• Successfully passed the Licensing Exam to become a Certified Signing Agent
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