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| Residential Counselor (haight ashbury) |
| Cars & Trucks, Etc. : Auto Parts : Interior |
| 03/15/06 |
Position Title: Residential Counselor
Program/Dept: Transitional Housing Program
Reports to: Residential Coordinator
Classification: Regular, Full-Time, Non-Exempt position
Compensation: $12/hour starting + Full Benefits package
Description: Hamilton Family Center is a San Francisco based 501(c)(3) non-profit focused on returning families to independent living. We currently operate five distinct service programs in the community including a crisis shelter, transitional housing, housing and aftercare services and permanent supportive housing. The Transitional Housing Program (THP) is a twelve to eighteen-month program providing 20 families with housing and supportive services designed to enable them to return to stable, independent housing and economic self-sufficiency. The program provides case management, employment readiness activities, job retention support, intensive housing search support and substance abuse recovery support. The Residential Counselor is primarily responsible for providing a safe and healthful environment and welcoming atmosphere.
Primary Duties and Responsibilities (other duties may be assigned):
Maintain shift coverage and primary supervision and support of residential clients.
Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, procedures as well as through observing stated DHS grievance policy. Act as a role model - guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships and constructive time management.
Conduct regular rounds of the facility and interact with participants to share information, provide supplies, conduct intakes, and facilitate interventions as necessary. Rounds include the interior (client living quarters, bathrooms, community rooms) and exterior of the building;
Maintain appropriate professional boundaries with clients and staff; Respond to client requests in a professional and courteous manner; Observe and adhere to client confidentiality standards.
Ensure the safety of participants by limiting access to facility to participants, staff, and authorized visitors and service providers; help to ensure adequate health and safety standards are maintained throughout the facility.
Perform daily maintenance, cleaning and kitchen duties (assist in preparing living units for incoming families, cleaning and maintaining the kitchen and dining areas, daily upkeep and cleaning of shelter and office areas); Assist with serving resident meals as needed.
Maintain thorough and accurate records, files, correspondence and statistics; Complete necessary documentation (both hand-written and computer based/data entry) in a timely, accurate, complete and legible manner. May include, but not limited to: notations in the shelter log, bed roster, incident reports, late arrivals, sign-in sheets, referrals, showers and laundry schedules, and any other forms used or as directed by your supervisor.
Respond appropriately to emergencies including contacting appropriate staff, interacting with police, fire, and medical personnel as needed.
Perform intake interviews and assist with client treatment plan development, implementation and discharge planning.
Maintain and promote the cooperative, harmonious, teamwork environment HFC strives to promote within the workplace; Maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of Hamilton Family Center.
Interact with other team members to assure communication, consistency and teamwork among staff.
Provide front desk and other reception duties in a professional and courteous manner; relay timely and accurate messages. Provide information upon request about available services offered.
Provide varying shift coverage as needed and available.
Complete designated shift-specific tasks.
Participate in staff and shift change meetings as required.
Qualifications, Skills & Abilities:
High School Diploma or GED required; Bachelors degree in social work or related field of study preferred.
Bilingual English/Spanish strongly preferred.
Experience working with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, Child Protective Service agencies, HIPAA and crisis intervention techniques; Sensitivity to the needs of homeless families; Able and willing to work with diverse staff and client populations.
Previous work experience in a crisis setting and ability to respond appropriately to emergencies including contacting appropriate staff and/or contacting and interacting with police, fire, and medical personnel as needed.
Strong written/oral communication skills; computer literate; proficient in the use and operation of computers and basic MS applications (Word, Excel, Access, Outlook, etc
);
Supportive, patient, responsible, energetic and a team player.
Must be able to do extensive charting, data entry and documentation.
Essential functions of the position may require use of a telephone, work at a standard computer terminal and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, lift and carry 40 pounds, bend and climb ladders. Must be able to navigate several flights of stairs many times a day.
Possess or be able to obtain CPR and First Aid certification.
Position requires routine TB (Tuberculosis) testing and documentation (post-offer);
Position requires Criminal Background check through the California Department of Justice (post-offer);
Valid CADL and clean DMV report preferred; Able and willing to travel locally as needed.
Application Procedure:
Please identify position code TRC. Send resume and letter of interest to:
Email: jobs@hamiltonfamilycenter.org (Please include your resume in text format in the body of your email. Attachments may not be accepted).
FAX: 415-358-5761.
No phone calls please.
Due to volume of resumes received, only applications submitted via email may receive an acknowledgement indicating receipt. Candidates who meet specific qualifications will be contacted during the course of this search.
Hamilton Family Center is an Equal Opportunity Employer
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