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| Reliable Employee with excellent communication, sales, training skills (san jose south) |
| Cars & Trucks, Etc. : American : Eagle |
| 03/15/06 |
Raquel Diaz Anaya
3749 Thousand Oaks Dr
San Jose, Ca 95136
Home: (408) 365-8728 E-mail: raquelanaya@gmail.com
Objective; To secure a full time or part time employement with a company that can best utilize my skills in communication, sales, and public speaking.
SUMMARY OF QUALIFICATIONS
· Excellent Written, Oral, and Public Presentation Communication Skills
· Works and Learns well in Independent and Team environments
· Reliable, Professional, and Flexible in the workplace
· Bilingual and Bicultural; Experienced providing Spanish Transcription and Translation
EDUCATION
M. A., Speech and Communication Studies- Spring 1999, San Francisco State University; 98% Complete
B. A., Speech and Communication Studies- Business Emphasis, 1997, San Francisco State University.
EMPLOYMENT HISTORY
CLIENT RELATIONS OFFICER; EDUCATION DEPARTMENT
Eagle Literacy Group 3/05 to 10/05.
Responsible for educating newly enrolled clients into the Credit Correction and Education program they recently enrolled into. I review the terms and conditions they agreed to when they enrolled in the program as well as educate them on various aspects of credit correction, credit scoring, and credit re-building. Additional responsibilities include coordinating the disbursement of educational materials on a quarterly basis to existing client base of almost 10,000 and training employees and management on processes.
FINANCIAL SERVICES REPRESENTATIVE II
Tri Counties Bank 7/04 to 1/05.
Responsible for acquisition of new business and personal accounts through outside and inside contacts. Accounts include checking; savings, equity lines of credit, first mortgages, refinances, business equipment loans, auto loans, etc. Assist in daily processing, sales of certificates of deposit, credit cards, and other banking needs of the customers. Offered position of Assistant Branch Manager by Regional Director.
LOAN CONSULTANT
A Superior Mortgage 5/03 to 8/03. (temporary position)
Responsible for loan origination and successful management of all steps and processes for successful close of escrow for refinance and purchases. Pre-qualified and approved prospective clients for o/o homes and n/oo investment properties. Familiar with various lender programs; Homecomings, Capitol Commerce, WAMU, Wells Fargo, Loan City, Matrix. Familiar with Assetwise, and Genisis 2000 programs.
REALTOR CONSULTANT
Zephyr Real Estate Investments (Noe Valley and St Francis Wood Offices) 4/01 to 5/03.
Established and developed marketing and sales strategy both independently and with teams for purchases or sales of homes, condos, unit properties, and lofts. Managed a service team for client needs. Training includes Real Estate Loans, Law and Investments, Property Management, Inspections, Tax Deferred Exchanges, Escrow, Remodeling and the Permit Process, among other real estate related topics.
REALTOR and ASSISTANT
Zephyr Real Estate Investments (Noe Valley) with Shari Malone and Richard Meyerson, 8/00 to 5/01.
As part of a 30 Million Dollar per year sales team in the top half percent nationwide, I was responsible for all aspects of managing the sales transaction in a smooth and timely fashion. This included Evaluating the Value and Marketability of Homes, and Investment Properties, Escrow Management. Coordinated peripheral services related to Real Estate Law, Marketing, Risk Reduction, and Training.
INSTRUCTOR (GTA)
San Francisco State University; Department of Speech and Communication Studies. 1/99 to 5/00.
Taught Fundamentals of Oral Communication to classes of about thirty students. This course strengthened students abilities in Interpersonal, Group, and Public Communication Contexts. Students developed skills such as; developing informative and persuasive presentations, reducing speaking and communication anxiety, becoming a better communicator in work, personal, and relationship settings, and resolving conflict in a win-win manner.
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