Reply to: hmargoles@yahoo.com
Date: 2006-02-27, 12:29PM PST
Elizabeth Margoles, B.S., C.N.E.
660 Tyrella Avenue, Apt.#16, Mountain View, CA 94043 – 408.497.4982 - hmargoles@yahoo.com
Objective: To work with an environmentally conscious company full time or part-time, where the setting is team oriented.
Relevant Computer Knowledge: Microsoft Windows/NT/Mac Operating Systems, HTML, XHTML, Adobe Photoshop, Macromedia Dreamweaver, FTP, Microsoft Word, Excel, Outlook, PowerPoint, and Publisher, ACT, Great Plains, e-mail and Internet research skills.
Summary of Qualifications: Strong analytical and plan management abilities. Motivated team player and individual contributor. Consistently productive under pressure, versatile, resourceful, organized. Visionary, entrepreneurial, creative, high level of integrity, detail oriented. Significant customer relationship expertise and excellent interviewing skills.
Education:
Bauman College - Certified Nutritional Educator Program – Holistic Health & Nutrition – 01/05-01/06
Coursework: Eating whole foods, preventive care, digestive physiology, diet planning, and weight management, allergies and the immune system, depression and mental health, macronutrients, micronutrients, environmental toxins, HIV/AIDS awareness.
San Jose State University – December 2000
Bachelor of Science Degree in Administration of Justice and Sociology
Graduated with honors 3.4 GPA - Lifetime member of the Golden Key National Honor Society
Experience:
Robotoolz Mountain View, CA
Hardware Manufacturer 06/02-09/04
Account Manager/Inside Sales Representative
Worked in a start up, faced paced environment and was instrumental in setting up policy and procedure for the inside sales department. Developed relationships with new and existing clients, and was responsible for the complete sales cycle from prospecting to closing. Exhibited excellent customer service to maintain accounts and grow them, while actively sending product information to clients by mail, informing them of new products and promotions. Used Great Plains to fulfill orders and process customer repairs. Provided technical support, resolved customer concerns, and issued RMAs to distributors and end users. Worked closely with marketing and upper level management, exhibiting great verbal and written communication skills.
Loaves & Fishes San Jose, CA
Non-Profit Organization 10/01-06/02
Public Relations Administrator
Provided free, hot meals to people in the community, working closely with clients and assisting them with resources and client relations. Networked with social service organizations in the community, in order to build stronger resources for the Silicon Valley. Collaborated with Board members to coordinate event planning, i.e. fundraising for annual auction/banquet and volunteer appreciation events. Updated company Web site using Macromedia Dreamweaver, HTML, and Adobe Photoshop. Attended job fairs to recruit for open positions within the company. Exhibited project management skills to help publish quarterly company newsletter. Staffed and supervised volunteers on a daily basis and used effective communication skills to retain volunteers.
The Gorilla Search Group San Jose, CA
Financial Executive Search Firm 01/00-03/02
Recruiter
Placed Finance and Accounting permanent candidates within the Hardware, Telecommunications, Software, Networking, Medical Devices / Biotechnology industries. Increased revenues by twenty percent over the course of one year. Total accountability to cold call, screen resumes, telephone screen, source for all potential candidates, and interview. Applied recruiting methods, e.g. Internet research and networking to prospect for new clients, while acting as the initial point of contact for client sales. Used customer relationship expertise to build strong client/candidate relationships and maintain them. Maintained ACT database and added over 3,500 candidates and clients to the database.
Santa Clara County Public Defender San Jose, CA
Assistant Investigator (Summer Intern for 2 years) 1999-2000
Interviewed clients and witnesses, delivered subpoenas, and maintained client files and confidentiality. Used critical
thinking skills to write reports for case management. Effectively communicated by written and verbal contact with
attorneys and other investigators in the organization.
Interim San Jose, CA
Health Care Services 01/98-01/00
Customer Service Representative
Provided short and long term in-home care for the elderly and disabled community. Performed customer service
and client relations, by using critical thinking skills to take incoming calls for client needs, i.e. taking orders and
resolving client concerns. Creatively staffed and developed schedules on a daily basis. Scheduled candidates for
interviews and assisted in orientation. Conducted on-call staffing on the weekends, where effective judgment and
problem solving skills were used.
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