Ms. Jennifer Buck
Emeryville, CA 94608
jennifer-buck@sbcglobal.net
510-655-7001
OBJECTIVE:
To gain a medical administrative position that utilizes my skills, training, experience, & degree as a Medical Office Specialist productively and efficiently as a valuable team member in a progressive environment.
SKILLS AND ABILITIES:
Computers; Horizon system, Medical Manager 8.1, Word, basic Excel, Outlook
Medical Terminology and Anatomy, vital signs, basic CPR
Medical Office Procedures, ICD-9 and CPT-4 codes, insurance authorizations and verification, correspondence, and A/R
Good understanding of HIPPA, JCAHO, OSHA, and confidentiality including mental health records
Multi-line telephones up to 12, and data entry including alpha numeric
Excellent communication and networking skills in both interpersonal and public relations
Scheduling, medical administrative skills, filing techniques
Fast-paced, efficient learner with great multitasking skills, pleasant phone manner and disposition who’s able to assess/troubleshoot quickly and professionally perform under pressure
EMPLOYMENT:
From 7/05 to 2/06
Certified Employment Group
Emeryville, CA 94608
Title: Data Entry Specialist
Duties and responsibilities include, but not limited to, inputting Sutter VNA and Hospice admission data from Clinicians into the new Horizon system, also filing, special projects, fax distribution, and submitting work flow data.
From 07/04 to 06/05
Robyn Young, M.D. and Barbara McQuinn M.D.
Alameda, CA 94501
Title: Front Office Coordinator- Neurology
Duties and responsibilities included, but not limited to, everything in the front office; insurance auths and verify, including increasing need for ICD-9 and CPT-4 coding; scheduling; referrals; administrative functions as well; interacting with patients; filing projects; phones; some billing and collections; created useful forms and tools; was responsible coumadin book data upkeep; opening and closing, and general medical office.
From 02/04 to 6/04
Healthcare Consulting and Staffing Services
San Francisco, CA 94105
Title: Call Center Agent/ Recruiting Assistant
Responsibilities and duties included inbound/outbound large volume calls from nurses in an advanced networked call center in a medical office environment. Knowledge gained was classification of the different hospital units and their functions as well as duties.
From 6/03 to 8/03
Health Care Professionals Personnel
Modesto, CA 95355
Title: Temporary Medical File Clerk
Responsibilities primarily were maintaining medical records including EMR and laser or microfiche, such as, locating, disbursing, cleaning, pulling notes, and updating charts for a large, fast paced medical group next to Memorial Hospital.
From 1/02 to 5/02
Telecontact Resource Services
Modesto, CA, 95350
Title: Call Center Agent and Scheduler
Responsibilities included all aspects of telemarketing, such as gathering information, customer service, telephone and computer work with web enabled call centers, as well as scheduling appointments for various clients using various computer programs and databases.
I have also have experience with the following temporary agencies; experience including, but not limited to; reception, customer service, research, reception, data entry, and general office duties:
OfficeTeam, Nelson Staffing Solutions, Appleone, Certified Employment Group, Wolloberg & Michaelson, just to note a few- I wanted to gain a variety experience from a number of different sources.
EXTERNSHIPS & CAREER TRAINING:
Externship and Training- 5/03 through 6/03
Stanislaus County Behavioral Health and Recovery Services
West Modesto Regional Services
Letter of Recommendation available upon request
Outstanding Externship award
Internship and Employment- 3/99 through 8/99
City of Oakland, Business Tax Office
EDUCATION:
California College Andon
Modesto, CA 95350
(209) 571 - 8777
Course of study: Medical Office Specialist
Diploma achieved June 2003
Outstanding Externship award received and graduated with honors
Center for Education and Training- Oakland, CA
Course of study: Certificate in Computer Office Skills
College Classes that included computers, advanced English and business at:
City College of San Francisco, Laney College, & Modesto Junior College
REFERENCES:
References will be furnished upon request.
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