Education:
San Francisco Institute of Esthetics and Cosmetology – Currently attending the Esthetics Program
San Francisco State University California - Bachelor of Arts Photojournalism
California State University of Chico - Bachelor of Arts Cultural Geography
Professional Experience:
The M line, Design Firm, Traffic Manager (March 2005 – Sept. 2005)
• Created and coordinated schedules for internal/external production teams so to obtain necessary
campaign elements and to hit project milestones.
• Oversaw the workflow for the design team, coordinated client delivery dates based on capacity.
• Tracked production cost and job folders for all design, ad and web projects moving through the studio.
• Trafficked campaigns to publishers and worked with publisher traffic contacts to resolve/troubleshoot issues.
Wells Fargo Bank, Internet Services Group, Project Manager AVP (2000 – Aug 2004)
• Acted as a liaison between business client and technical organization for development and enhancement of business systems application that tracks WF Online Banking enrollments and provides customer fulfillment.
• Drove multiple, medium to large-scale projects with teams ranging from 5 to 20 people over project duration of 3-12 months long.
• Oversaw all projects simultaneously, from conception thru to completion. Applied effective project management methodologies and techniques to all areas of responsibility through use of tools such as project plans, detailed tasks lists, issues lists, meeting minutes.
• Authored and maintained project scope, detailed business requirements, project timelines, communication plan and BAT test plan.
• Consistently executed and implemented projects which delivered expected business results according to plan, within time and budget constraints and in a manner consistent with overall business priorities and objectives.
• Anticipated potential problem areas through ongoing assessment of project plans (and unfavorable variances from plans), and provided timely escalation and notification to management with a recommended action or resolution.
Plexsys.net, Project Manager / Office Manager (1999 – 2000)
• Project Manager: Acted as a liaison between business client and technical organization for development and enhancement of commercial websites. Drove multiple small to medium scale projects simultaneously from conception thru to completion. Applied effective project management methodologies and techniques to all areas of responsibility through use of tools such as project plans, detailed tasks lists, and meeting minutes.
• Office Manager: Established and managed daily office operations including phones, central filing system, office invoices, accounts payable, and staff expenses. Oversaw and maintained inventory of office equipment, supplies and shipping and receiving. Established and maintained vendor relationships. Developed and maintained company health and retirement benefits. Managed payroll. Created and managed employee files.
Police One, Office Manager/Assistant to VP and COO (1999-2000)
• Assistant to VP: Provided executive support services to Principals of Policeone.com, which included creating and maintaining internal company calendar, event planning, travel arrangements, and recording expenses.
• Office Manager: Established and maintained daily office operations, accounts payable, ordering and maintaining inventory of office equipment and supplies, managing shipping and receiving. Coordinated new employee hiring, employee reviews, medical and retirement benefit packages, vacation. Trained a small team of customer service agents to support the client verification process.
FedEx, Customer Service Agent (1996 – 1999)
• Sold corporate services and assisted customers in meeting daily deadlines; data base management including data entry, tracking the progress of freight and analysis of daily freight reports.
Mizono Studio, Production Assistant/Administrative Assistant - Internship (1998 – 1998)
• Provided general clerical support: planned travel arrangements; coordinated commercial photo shoots including researching props, land permits and hiring assistants; developed and organized stock photography catalogs and casting cards.
Computer Skills/Course Work:
Proficient in Word, Excel, MS Project, Outlook; Course Work: MS Office, MS Project, Business Requirements Writing DPF (Development Process Framework), WF PM Methodologies
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