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| Personable Energetic Closer |
| Cars & Trucks, Etc. : Auto Parts : Engines |
| 03/15/06 |
KAREN WILSON
1565 Madison Street #315, Oakland, CA 94612
510-663-2533
kwilson4715@yahoo.com
PROFESSIONAL EXPERIENCE
MEDIA SALES: ANG Newspapers
• Assist customers with advertising product information, price, placement, corrections,
updates and changes to advertising copy using the MacActive computer system
• Write advertising copy from incoming calls for the classified employment section and
determine ad placement, promote and up-sell display ads
• Generate leads and cold call potential advertising clients
ACCOUNT EXECUTIVE: XO Communications
• Assess needs and customize telecommunications products and services for small to
medium-sized businesses
• Meet and exceed challenging monthly sales quotas
• Conduct telemarketing and cold calling, qualify sales prospects, and make sales
presentations
• Total account management with pipeline reports weekly and monthly
• Responsible for establishing lasting client relationships and ensuring satisfaction
• Identify key trends and customer needs and employ industry knowledge to sell across
the customer base
BUSINESS DEVELOPMENT ASSOCIATE: CAS Systems
• Qualified sales prospects and identified decision makers within Fortune 500
organizations
• Absorbed and applied information in the business-to-business marketing process
• Conducted extensive research using the Internet, FileMaker Pro and proprietary
databases
• Met or exceeded challenging lead quotas
• Managed account records and customer databases
• Contributed feedback to other team members to help improve overall performance
SALES REPRESENTATIVE: Video Monitoring Service, Inc.
• Marketed and sold competitive analysis and advertising information to consumer
goods companies
• Tracked competitive information for over 100 accounts in a deadline-driven
environment
• Personally requested by specific customers to handle their accounts
CUSTOMER SERVICE: Blue Heron Catering Company
• Provided bartending, hospitality and table service for professional and private
functions, ranging from weddings to corporate events, managed formal event logistics
Karen Wilson, page 2
HOSTESS: Gotham, Babbo, and Bolo Restaurants
• Provided front-end hospitality for restaurants featuring celebrity chefs Alfred Portale,
Mario Batali, and Bobby Flay
• Interacted with high-profile clientele and coordinated their special needs
• Developed expertise in fielding conflicting requests and effectively problem solving
ADDITIONAL EXPERIENCE
• Corporate video production and writing
• Producer and on-air host of public access talk show
• Staffing and training of production crews
• Video lighting, audio, staging, and camera techniques
• Project management of production budgets and schedules
EDUCATION
Murray State University, Kentucky
Bachelor of Science: Broadcasting
SKILLS
• Method Acting, On-Camera Techniques
• Video Production
• Direct Marketing Training
• Internet research: Google, Hoovers, and other search engines
• FileMaker Pro and proprietary databases
• Microsoft Office Suite
EMPLOYMENT HISTORY
2005-present ANG Newpapers, Oakland, CA
2003-2005 XO Communications, San Francisco, CA
2003 CAS Systems, Oakland, CA
2001-2003 Blue Heron Catering Company, Oakland, CA
1997-2001 Gotham, Babbo, and Bolo Restaurants, New York City, NY
1990-1996 Video Monitoring Service, Inc., New York City, NY
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