Nicole Tsardoulias
(650)630-4125
PROFILE:
Bilingual business professional with extensive marketing, sales and management
experience
EDUCATION & ACTIVITIES:
University of Arizona May 2003
•B.A. Family Studies, minor in Psychology and Greek
QUALIFICATIONS:
•Strong communication, organizational and leadership skills
•Self-motivated and able to work well with others in a team-oriented work environment
•Proficient with Windows NT, MS Word, Microsoft Office, Excel and PowerPoint
•Proficient in the Greek language-Assisted in Athens 2004 Olympic Games
PROFESSIONAL EXPERIENCE:
Genesys Conferencing Los Altos, CA October 2005 – present
National Account Manager/Administrative Assistant
•Manage a baseline of accounts.
•Support twelve representatives with daily administrative tasks.
•Find and close opportunities with major accounts.
•Achieve over three hundred phone calls monthly to prospective clients.
Strengthen relationships with prospective key accounts through customer visits, incentive programs and resolving previous customer concerns
•Utilize industry relationships, direct mail campaigns and door opener campaigns
•Responsible for all new account set up, roll out, training and reporting.
Major Accomplishment: Contributed to meeting quarterly and monthly sales quotas
Neiman Marcus Palo Alto, CA April 2004 – August 2004
Bridal Consultant
•Effectively used Retail Operations Workspace by using inventory management system and purchase ordering
•Managed local self-service and customer portals
•Developed and maintained CRM content
•Directed a team and put together various events within the company
•Outside marketing for Neiman Marcus bridal department
Major Accomplishment: Successfully doubled amount of registries from previous year
Sleep Train: San Diego, CA July 2002 – March 2004
Assistant Manager
•Performed inside sales activity meeting weekly quotas in a retail sales environment
•Completed weekly letter, daily goals and all other administrative duties
•Managed and developed a full-time sales staff
•Conducted weekly staff meetings focusing on customer satisfaction, quality assurance and employee responsibilities.
Major Accomplishment: Number one salesperson for entire company for three
weeks. Number one salesperson in market for eight straight weeks.
ACTIVITIES:
Treasurer of Coronado Dorm Hall, University of Arizona
Member of Delta Delta Delta Sorority, University of Arizona
Director of the Holy Cross Greek Orthodox Church dance and religious education program
Exhibits Coordinator for 30th Annual Greek Folk Dance Festival Convention.
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