Irma Lorraine Reed
539 Giuffrida Ave. Apt. C, San Jose, CA 95123
i_reed_reed@yahoo.com
(408) 278-6554
OBJECTIVE: Seeking a highly motivated Office Assistant position where my acquired skills, education and experience will be utilized.
SKILLS:
• Strong organizational skills, ability to prioritize workload, work efficiently and meet
deadlines with minimal supervision.
• Computer literate- Professional XP, Outlook, Internet Explorer, MS Word, Excel,
MS Works, and installation of computer software.
• Ability to answer /transfer/screen in coming calls on multi-ling phone system.
• Basic bookkeeping, payroll, A/P, A/R, data entry, sort mail, inventory, ordering of supplies, and maintain office equipment.
WORK HISTORY: Health Care Provider San Jose, CA
Care Taker 03-01 to 11-05
Provided care for an elderly woman who was bed ridden and is no longer with us.
Paralign Argent Healthcare Financial Service, San Mateo, CA
Account Representative 01-00 to 03-01
Obtained payments for San Francisco General Hospital patient services. Screened patients to determine Medi-Cal eligibility. Assisted patient with medical application. Submitted application and documents to Social Services. Followed up phone messages in an expedient and courteous manner. Updated patient information at each interaction. Monitored medical application until it was approved. Assisted patient with filing for a fair hearing when necessary. Maintained a case load of 150+ patients.
Roundtree Plumbing and Heating Inc. Redwood City, CA
Administrative Assistant 07-99 to 01-00
Provided administrative support in various department functions. Priced material requisitions, prepared invoices for computer input, verified large invoices against reports.
Maintained and requested insurance certificates for company vehicles. Overseer of file management and retrieval of documents. Assisted receptionists with phones.
Viking Fright Systems San Jose, CA
Clerical Support/ Billing Assist/Data Entry 1993 to 1997
Provided administrative support for five instructors at Viking University (In-house training school). Scheduled students nationwide for classes, set up classrooms, shuttled students from airport to home office, tracked daily attendance, ordered office supplies. Performed word processing and spreadsheet functions in MS Word and Excel. Assigned, processed, distribute, maintained and updated new employee security badges and files.
Billing Assistance Assisted customers with billing and data entry. Verified and matched vendor invoices to purchases. Audited, opened and sorted incoming bills and checks.
Data Entry Clerk Entered driver dispatches, payroll. Assisted with dispatch of line haul drivers. (100%Accuracy was a must)
EDUCATION: Viking University San Jose, CA
Organizational Skills, Leader Effect workshop, Process Improvement Received Certificate
OIC Vocational Center San Jose, CA
Accounting 1A, 1B, Computerized Accounting Received Certificate
Sawyer Business College Santa Clara, CA
Administrative Business, Word Processing, Accounting Received Certificate
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