TIFFANE M. ACZON
3185 Oakgate Way
San Jose, CA 95148
Home: (408) 363-5977
Cell: (408) 529-3425
E-Mail: tmra91181@yahoo.com
Qualifications Summary
Administrative Support professional experienced working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:
Customer Service & Relations
Word Processing & Typing
Computer Operations
Database Management
Filing & Data Archiving
Office Equipment Operation
Telephone Reception
Problem Solving
Team Player
Experience Highlights
Administrative Support
• Performed clerical support functions for Executives; coordinated and managed multiple priorities and projects
• Scheduled appointments and maintained accurate, up-to-date confidential client files
• Implemented training courses for new hires
• Handled petty cash for finance department and processed tournament prize checks
• Registered Players and Operators for Tournament Play
• Conducted phone interviews with customers and clients to elicit necessary information for registration and accurate prioritization
• Created purchase orders, reconciled freight invoices, and entered new and existing customer information
• Met with outside suppliers and vendors to implement cost-effective plans
• Answered multi-line phone system with overhead paging capabilities
• Greeted and escorted visitors and guests
• Received and distributed mail, FedEx, UPS, and all courier services
• Demonstrated ability to maintain composure and worked efficiently in a fast-paced environment while preserving strict confidentiality
Customer Service & Reception
• Ensured that all departments were provided with correct inventory
• Equipped all break rooms with beverages and snacks
• Maintained all copiers, printers, and fax machines
• Assured the cleanliness of the building
• Served as main point of contact for any arising issues within the company
• Stored away miscellaneous supplies and equipment from vacant offices and cubicles
• Opened and closed the office during operating hours
Employment History
Office Assistant / Office Management, Global VR, San Jose, CA (2005-2006)
Administrative Support, Richmar Associates, San Jose, CA (2003-2005)
Site Manager, Archer Management Services, San Francisco, CA (2000-2003)
Education & Training
Bryman College, Medical Assisting, San Jose, CA (1999-2000)
Certificate of Completion
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