Regina M. Gonzalez
1572 Kooser Road # 6
San Jose, CA 95118
(408) 266-6210 Home
(408) 278-6554 Message
Bettyboop71504@hotmail.com
OBJECTIVE: To obtain a position in Medical Reception/Patient Service Representative.
SKILLS: * Excellent Customer Service * Knowledge of Medical Terminology
* Copier & Fax * Computer Cashiering
* Alpha/Numeric Filing * Correspondence Handling
* Computer Literate * Take & Convey Messages
* MS Word/Excel * Basic Patient Care
* Telephone Etiquette * Multi Tasking
EDUCATION: De Anza College, Cupertino, CA
Medical Reception Certificate
Andrew Hill High School, San Jose, CA
High School Diploma
EXPERIENCE:
02/06 - Present Geriatric Home Care Specialist, Los Gatos CA
11/04 - 01/05 Caregiver
Assisted patients to and from beds, bathroom, and their daily exercise sessions. Operated patient assist equipment such as electric beds, Hoyer lifts, wheel chairs and walkers. Prepared meals and fed patients that required assistance. Assisted patients with personal hygiene, bathing, and basic grooming. Turned and repositioned bed fast patients to prevent bedsores. Changed beds and bath linens, ran errands, and helped with general housekeeping functions. Reminded patients of daily medication, communicated and interacted effectively with patients.
10/02-01/03 Delong Family Home Care, San Jose, CA
Caregiver
Assisted patients in and out of wheelchairs or walkers, assisted patients with bathing, dressing, and grooming. Performed light housekeeping. Prepared meals and reminded patients of their medications. Socialized with patients.
02/03 - 03/03 Camino Medical Group, Sunnyvale, CA
Externship Medical Reception
Greeted patients, scheduled, rescheduled and cancelled appointments. Answered telephone calls, and operated copier and fax machines. Performed alpha/numeric filing, recorded test results and handled correspondence. Received co-pays and performed data entry.
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