Daniel E. Camacho
Camacho.dan@gmail.com
(925) 209-7762
EXPERIENCE
Quality Assurance and Professional Support Specialist May 2005 – February 2006
LSVi, Inc. San Ramon, California
Authored and edited software documentation and developed Q.A. test procedures for company software and hardware.
•Demonstrated and sold company web services to potential clients
•Developed test procedures to diagnose hardware and software problems
•Created, organized, and implemented multiple test scripts to evaluate company software
•Collaborated with managers to assist in the development of new products and services
•Supported customers in troubleshooting software related problems and issues
Marketing and Sales Associate September 2004 – May 2005
BrainStorm Inc. American Fork, Utah
Participated in business-to-business sales activities and in the coordination of company trade shows.
•Engaged in outbound telemarketing sales for computer software training materials and services
•Team leader for various sales programs
•Built a professional rapport with existing customers to ensure customer satisfaction
•Developed various pricing structures to optimize company revenues
Business Development Associate April 2004 – August 2004
CAS Systems Inc. Oakland, California
Assisted in implementing multiple marketing and sales campaigns.
•Engaged in outbound telemarketing sales for computer equipment and services
•Generated business sales leads for Fortune 500 companies
•Trained, facilitated, and managed internal associates to improve company revenue
•Team leader for lead-generation programs
Hardware Associate September 2003 – April 2004
The Home Depot Provo, Utah
Assisted with the sales and marketing efforts in the hardware department and advised customers on proper use of tools for Do-It-Yourself projects.
•Sold hardware accessories to the public
•Managed hardware division
•Created and implemented marketing plans and strategies
•Worked as team member to develop enjoyable shopping environment
Marketing and Software Development Intern September 1999 – September 2001
LSVi, Inc. San Ramon, California
Assisted the Director of Marketing with sales and marketing activities and assisted Q.A. Engineers to develop proper test procedures.
•Authored product marketing materials, web content, and white papers
•Engaged in computer networking, network troubleshooting, and assembly of computers from raw materials
•Conducted tests online and documented results to improve development and sales productivity
•Conducted on-site software installations
Humanitarian Representative September 2001 – August 2003
The Church of Jesus Christ of Latter Day Saints Yekaterinburg, Russia
Rendered humanitarian service to Russian residents.
•Developed fluent speaking, reading, and writing skills in Russian
•Developed effective conflict-resolution and management/sales skills
•Taught English to Russian residents
EDUCATION
Brigham Young University, Provo, Utah • B.A. in Marketing Communications, Psychology Minor • Business Management Minor • BYU GPA 3.85 • BYU Advertising Club member • BYU Leadership Club member • BYU Russian Club member • Team leader for Mark Miller Toyota advertising campaign • Team leader for on-campus research project
OTHER
APPLICABLE CLASSES: Accounting, Finance, Economics, Statistics, Marketing, Advertising, Consumer Behavior, Strategic Media Planning, Speech, Mass Media Law, New Media Technologies, Research Methods, Data Analyzing, Technical Business Writing
SKILLS: Microsoft Office, Typing skills 50 WPM, Internet Savvy, Internet Explorer, Windows, Macromedia DreamWeaver, SPSS, Adobe PhotoShop, Illustrator
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