Well-paid marketing and customer-service professional looking to downsize career. Although currently employed and earning a good salary, I want a more structured, less mobile position, and yes, I expect to earn less money. I'm not looking for another sales/marketing type job, but prefer to work in a supportive role, helping others maximize their efficiency. I have good computer skills (Microsoft Office Suite) and a strong background in writing. My only requirement is full time work with health benefits. Everything else is negotiable.
Excellent communication skills; stable, organized and professional; strong team player. With a BA in Journalism and 10+ years of experience in the nonprofit health care field, I am highly versatile and a quick learner. Also, I speak Spanish well enough and have worked in highly diverse workplaces. Please read the specifics below, and if you have any questions feel free to contact me. Thanks!
Stephen Share
Cell: (415) 902-2416
sshare@pacbell.net
Summary: Energetic, creative marketing professional with more than 10 years of experience promoting nonprofit health care programs, as well as providing direct services to special-needs clients in various settings. Committed to excellent customer service.
PRIMARY SKILLS AND EXPERIENCE
Communication: Excellent written, verbal and listening skills. Public speaking with diverse populations. Certified as translator for basic Spanish; good understanding of medical terminology. Skilled copy editor and proofreader. Write informational letters and bulletins for doctors and hospital case managers. Writer/Editor of biweekly employee and quarterly volunteer newsletter (1998-2000); Columnist for San Francisco Bay Times and Bay Guardian (1986-90).
Marketing/Outreach: Direct marketing to physician offices, hospital staff and other health care personnel. Developed media and public outreach campaigns to recruit staff, volunteers and clients for health programs; have made several TV/radio appearances. Organize and carry out news and feature photography assignments. Plan special events and speaking engagements, including presentations at Health Fairs and Senior Centers. Frequent presenter to doctors and hospital staff. Skilled at Internet outreach and research.
Training: Make regular presentations on hospice, home care, and advance health care planning. Led public tours for healthcare professionals, international government personnel and community members. Developed and implemented volunteer and staff training programs. Trained family members of people with dementia for California Pacific Medical Center's Senior Services.
Direct Service: Organized and implemented therapeutic recreation program for people with dementia. Assessed clients' functional status for California Dept. of Aging, and developed treatment plans, including music/art therapy, discussion groups, emotional support. Led caregiver support group for Alzheimer’s Association.
Teamwork/Supervision: Member of interdisciplinary medical team at Day Health Center. Trained and supervised volunteer staff; auxiliary supervisor of Program Assistants in Adult Day Health Center; Backup Center Supervisor, California Pacific Medical Center (1994-5).
Software: Microsoft Word and Excel; Microsoft Outlook and Internet Explorer. Working knowledge of PowerPoint.
Community Affiliations: Big Brothers/Big Sisters; Alzheimer's Association (1997-99); Regional Delegate for First Unitarian Society (1996-7); San Francisco Bay Area Coalition for End of Life Care (2002-present).
EMPLOYMENT HISTORY:
Sutter VNA & Hospice: 1/2001-present: Community Relations Liaison, Business Development Dept.
On Lok Senior Health Services: 7/95-10/00: Program Coordinator, Volunteer Services Dept./Marketing Assistant. Promoted from Alzheimer's Program Coordinator (1995-8)
California Pacific Medical Center: 7/88-7/95: Alzheimer's Activity Program Coordinator
EDUCATION
BA, Journalism, California State University, Los Angeles
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