AMBER M. GREEN
2626 Octavia Street, Apt #1
Oakland, CA 94619
Cell: 510-774-1066
Amber_mgreen@yahoo.com
OBJECTIVE Seeking a full time position with growth potential.
PROFESSIONAL EXPERIENCE
Walmart.com, Brisbane, California 5/2005 to Present
INBOUND ASSOCIATE
I am responsible for research and analysis pertinent to all areas of the Walmart.com inbound program. My specific areas of responsibility include researching information, ensuring orders are accurate; supply partners are shipping on time and investigating inconsistencies as directed by the Manager, Fulfillment Operations.
Inputting POs / customer orders into a system called TOOL & SCMT.
Updating Visual database on orders that have been closed or changed and updating existing and creating new purchase orders.
Working closely with Vendors, Buyers, and Planner & MAs on creating new orders & receiving merchandize.
Responsible for some vendor negotiations on price changes, shipping requests & scheduling delivery.
Education Testing Service, Concord, California 8/2004 to 5/2005
College Board Rep/ SAT and AP Test
Responsible for preparing high school student for the SAT test and AP test for college.
Inputting registration in CRM database
Reviewing scores with student and parent
Processing orders for study material
Reaching problems at testing sights
Trouble shooting with student or parent on the College Board Web site
Guiding students thought the processes of Applying for College
Comcast Cable, Concord, California 4/2003 to 6/2004
Lead Customer Service Rep /Universal Agent
Responsible for opening new cable, phone and Internet accounts
Reviewing customer billing records
Processing payments
Trouble shooting with customer
Helping co workers with questions and irate customers
Dispatching cable and phone technicians to customers homes
Preparing co workers for the position of Lead customer service rep
Assisting Manger with daily duets
Gap Inc, California
Gap& banana republic 5/1997 to 5/2003
Casher Specialist//Manger trainee
Responsible for counting safe
Opening and closing registers
Mangering schedules for all chasers
Assisting Casher manger with daily duties
Helping with opening new stores
Training new cashers
EDUCATION
9/01-5/04 Academy of Art College San Francisco, Ca
BA in Motion Pictures Television with the emphasis of Production
1998 Pomona High School Pomona, Ca
General Education
TECHNICAL MS-Windows, Word, Excel, Outlook 2000, Internet Explorer, Host, CRM
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