Jr. Tech/Desktop Support
If you are looking for someone with a great work ethic and great customer sevice, then look no futher.
Anthony Silva
209 Hazelwood Dr. South San Francisco, CA. 94080
(650) 273-1171 home ~ (650) 296-0369 mobile ~ tonysilva80@hotmail.com
PROFESSIONAL OBJECTIVE
To apply my 20 years of experience and excellent work ethic to become an above average employee, with the eagerness of a spanking new college graduate.
EDUCATION
B.A. San Francisco State University, 8/92 A.A. College of San Mateo, 6/90
Major: Broadcasting/Audio Engineering Major: Liberal Studies
MCSE / MCP +Internet ID# 1903101 Resolution Training & Consulting, 9/00
Network Engineering
PROFESSIONAL EXPERIENCE
8/84-present Safeway Inc., 667-3 San Francisco
LIQUOR DEPARTMENT MANAGER
Provide Superior Customer Service
Order, stock and manage department
Presidents Service Excellence Award Recipient 04
Number 2 in District in sale gains for 05
2/02-present Danlin IT Services, San Francisco
DESKTOP SUPPORT (capital management co.)
Support any end-users needs
Deploy weekly upkeep of all workstations
Maintain all software updates, run full virus scans & removal
Upgrade software & hardware as needed
Troubleshoot workstations problems
1/84-present Style Dee Jays, Daly City
OPERATOR AND PROPRIETOR
Mobile Disc Jockey Entertainment Company
Professional Sound and Light Reinforcement
5/92-10/94 KSOL/KYLD 107.7 FM Radio, San Francisco
AIR-PERSONALITY
Announcer/ Promotions/ Productions
SKILL SET
Extremely Customer Service Oriented, Very Multi-Tasked, Strong Interpersonal & Problem Solving Skills, Certified EMT-1 Emergency Medical Technician.
Bilingual ~ fluent in English and Spanish, Broadcasting & Public-Speaking.
PC Hardware & Software upgrade & installation. Windows 9X, NT, 2000/ XP
Microsoft Office. Hazardous Materials Training.
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