Zahir Raihan
(650) 292 - 3520 [work]
1577 Brookvale Dr., #4.
San Jose, CA 95129
zraihan@hotmail.com [***** Please contact via email first *****]
OBJECTIVE
To obtain a Software Development (InstallShield 10.5/11.0, IS Developer, VC++ and C) or
Software Operations (Build and Release) Engineering position where Software
Test/QA experience in Windows and UNIX environment will be a plus.
SUMMARY
Over 15 years of engineering hands-on experience in following areas:
=> Software development in InstallShield 10.5/11.0, IS Developer, DevStudio,
Window Installer, (Design, Dev, Testing).
=> Perforce, Source Code Control System(SCCS), Source Vault, CVS/WinCVS and
ClearCase Solution management.
=> Software Test (Test Procedures & Plans, Automation scripts, Performance
Testing, Test Labs Management, White Box and Black Box Testing).
=> Software Build and Release (including Visual Build Scripting) and Test
Automation scripts (Silk/QA Partner, C-Shell (csh), B-Shell (bsh),
AWK program) and Software Configuration Management.
=> Exposed to all phases of software development in Visual C++ and C and VB.
=> Medical Imaging (PACS, DICOM, RIS)
=> Product enhancement documentation.
=> Technical Support (phone and remote), MIS and Customer Support
(Installation, Service, Troubleshooting, Customer Contact).
=> Team Lead for R&D, CKD/SKD Hardware assembly, testing and quality control.
=> Diversity of work experience demonstrates ability to learn any facet of
Software and Hardware production. Roles include Software Engineer (Visual
C++, DotNet and object-oriented programming concepts), InstallShield
Developer, Test and QA Engineer and Team Leader.
=> Excellent interpersonal, analytical, and communication skills.
TECHNICAL SKILLS
Operating Systems:
Windows2000/2003, XP, NT, Linux, UNIX, Sun OS and MS DOS.
Tools/Packages:
Visual Source Safe, Visual Build, Drive Image, Ghost,
Partition Magic, MS Spy, Bugzilla, Rational ClearDDTS, Soffront
TRACK (Bug listing database), DBX and Suntools, CodeView
debugger, PC system bring-up, Frame-Maker, hardware/device
driver installation, storage sub-system backup/mirroring,
R&D Projects and Tools.
Languages and Software:
InstallShield 11.0, DevStudio down to InstallShield 5.x, MS 200x dotNet,
VC++, MFC and 'C', Vbasic, Visual Interdev, FORTRAN, C-Shell, B-Shell,
AWK programming, Pascal and dBase.
Familiarity:
Work experience in Optical Imaging, Medical (Electronic
Microscope, CT, MRI etc.) Imaging system products,
Assembly language X86, Silk/QA Partner, SQL, RDBS,
Web Designing Tools and Image editing like Netfusion
TCP/IP, Router, Switch, Hub, Bridge, Medical devices,
Performance Measurement Tools (such as Oscilloscope,
Logic Analyzer, Mask Analyzer, Centrifuge etc.).
MIS, PC system architecture, CKD/SKD Hardware
assembly, RAID storage and other I/O subsystems,
Semiconductor industries capital instruments.
PROFESSIONAL EXPERIENCE (in Software field)
Encirq Corp. (Embedded Systems Development Division) Burlingame, CA
Build & Release and Senior Software Developer
Dec.,04 – Now
* Designed and developed Build script for Embedded Software Development
projects like data-centric development solutions for intelligent devices.
* Troubleshoot, Test and debugged InstallShield 10.5 Installers,
DotNet Projects environment.
* Re-designed the Build and Release process both in Windows and Linux environment.
* Migrated and redesigned Windows installers for WAN-based, multi-site, service
level control solution for one of the mission-critical e-business application
provider(Resonate Inc.).
* Corroborate high availability and optimum performance for geographically
distributed applications which becomes indespensable to business operations.
Sort-Term job & Individual Contractor/Off-Shore Project Lead
(Multiple contracts at various client sites in the Bay Area and Off-Shore)
Apr.,03 – Sep.,04
* Designed and developed Visual Build script for CRM type projects like
HEAT and GOLDMine.
* Troubleshoot, Test and debugged DevStudio 9.0, InstallShield Installers,
DotNet Projects environment.
* Redesigned and Migrated Windows installers for Customer Relationship
Management (CRM) solutions suite.
* Migrated Windows compliance installer using cutting edge software in
dry film business.
* Setup an Internet Café facilities from ground zero and Maintained for few
months.
* Provided information on how to set up Outlook Express setup and
configuration, MSN Messenger, TCP/IP Setup, DNS problems on use of the
Internet with the network computers in the Cafe.
* Assisted with escalations, in the technical area, very team oriented,
working in a very fast paced and growing dynamic company.
ONE TOUCH KNOWLEDGE SYSTEMS (part of Hughes Network Systems),
(see prior One Touch employment, below)
San Jose, CA
Sep.,02 - Dec.,02
Consultant, Software Developer (WinInstaller and InstallShield Developer)
* Using Window Installer (InstallShield 7.x) developed server- and client-side
applications for OneTouch Classroom products like Network Management
System (NMS) and Presentation Server(PS) for Interactive Distance
Learning (IDL).
* Migrated installers from Installshied from 5.5 and 6.x to 7.x to meet
Microsoft compliance.
EASTMAN KODAK COMPANY, Digital Health Imaging Division,
Fremont, CA
2001 - 2002
Software Engineer and Systems Engineer
* Designed and developed Windows installers for Picture Archival and
Communications Systems (PACS) suite of products, using InstallShield,
Perl, Windows scripting, and DOS.
* Developed installer logic to automatically setup and configure the operating
system for PACS software (registry, environment, silent installs, network
settings, services, licensing, system reboots).
* Developed and migrated Windows compliance installer software using cutting
edge technology (in medical software) in dry film business.
* Deployed, configured, and tested all PACS software in data center, and
worked closely with QA and Engineering to identify and solve functional,
performance and scaling issues for PACS software and hardware and to
ensure compatibility, and performance requirements were met.
* Designed, developed, and executed Test Docs/Plans, performance Test
Docs/Plans, for PACS products.
* Debugged and developed I/O systems of health imaging software and
DICOM hanging protocols.
* Utilized defect tracking systems to ensure timely build and release of
products to meet deadline of FCS.
* Coordinated and interfaced with Test Team, Engineering, Quality Control,
Configuration Management and Technical Support departments reducing
Tech Support to off-site trips.
* Managed the Clearcase (DDTS - bug/defect tracking systems) Solution
for software releases and patches.
* Supported Quality Engineering and Tested AccuRad medical and DICOM
software improving productivity by identifying and resolving CD build issues
using Perl, MS Spy/Depend.
ONE TOUCH KNOWLEDGE SYSTEMS ( part of Hughes Network Systems),
San Jose, CA
1998 - 2000
Software Engineer/Build & Release Engineer
* Using InstallShield, VC++, MFC software, and Visual Basic, developed
server- and client-side applications for One Touch Classroom products (NMS, PS).
* Managed and monitored Source Control Systems (MS Visual Source Safe).
* Successfully worked with Engineering, QA, Testing and Support departments.
* Performed Test cases for unit testing, Black-Box/White-Box functional/
integration testing, automated and regression testing to complete test cycle
and successfully delivered projects
* Extensive hands on experience and knowledge with various Interactive Distance
Learning center and devices such as: calibration, diagnostic reading stations
* Managed workflow between departments by specifying tests in a timely manner
to ensure effective on-time build of software products.
* Coordinated and managed beta software deployment at customer's site.
* Prioritized parallel activities in fast-paced rapidly changing environment.
* Used Saffront TRACK defect tracking systems to identify bugs.
* Achieved on-time product delivery working with cross-functional teams
BANGLADESH ADVANCE COMPUTERS & NETWORKING,
Dhaka, Bangladesh
1994 - 1998
Software Engineering Lead and Network Engineer
* Supervised and managed a team of 12 software developers, test engineers
and software installers and maintained with key customers and hot-sites
after-sales product lifecycle.
* Set up and maintained remote data backup system (RDBS) including
Y2K compliance.
* Deployment and management of hardware and software at customer's site.
* Designed, developed, and executed Test Docs/Plans, performance Test
Docs/Plans, for clients products on newly deployed machines.
* Complete office automation and installation, service and application
training of PC hardware, software and Networking for Government and
Non-Government organization.
* Provided customized client-based server, networking, software installation
consulting services and hardware resources in RAID to portfolio of customers.
KLA INSTRUMENTS CORPORATION (ATS dept.),
San Jose, CA
1989 - 1993
Software Engineer
* Worked with Optical Character Recognition (OCR) research group. Primary
responsibility in Optical Character Recognition software development under
SUN UNIX using 'C'.
* Developed image processing software for an IC Prober system using 'C'.
* Automated test script (C-Shell, AWK) tools for software testing which
resulted 20% cost reduction.
* Debugged and tested software using Code View Debugger and DBX Sun tools.
* Used Electronic Microscope, Mask Analyzer etc. for defect tracking.
* Involved in data acquisition, machine control and Image processing.
* Expertise in numerical computation for IC bond measurement.
ADDITIONAL RELEVANT EXPERIENCE
Engineering Intern
JVC AMERICA LAB., Santa Clara, CA
* Worked with a group of R&D engineers on DAT product design innovation.
* Extensive hands on experience R&D Tools and devices such as:
Oscilloscope, Logic Analyzer, RAID storage and other I/O subsystems.
Test Engineer/Tech
SIGEN CORPORATION, a Division of SMS,
Santa Clara, CA
* Worked and managed a production floor in Test area within the company.
* Collaborated and worked with a group of technicians and quality control (QC).
* Worked a production floor with the Design engineers for new product upgrade.
* Tested and supported customer service tape backup systems product line.
Technical Staff Member
SOLECTRON CORPORATION,
San Jose, CA
* Supervised 14 technicians in hardware testing in Operation Department.
* Involved in work analysis, job scheduling and new employee training.
* ECO Documentation and Implementation Control
EDUCATION
University of California, Santa Cruz Extension, Santa Clara, CA
Working towards Object-Oriented Programming (OOP) Certificate Program.
Program uses C#, .net, C++, MS Foundation Class Libraries (MFC)
and Visual Basic 6.0.
San Jose State University, San Jose, CA
M.S.C.S. After completing core courses of BSCS at SJSU,
transferred for M.S.C.S.
B.S.C.S. Completed Computer Science core classes in
undergraduate (2nd BS ) program
University of Dhaka,
Dhaka, Bangladesh
B.S. (Honors) Bachelor of Science Degree in Chemistry
with minor in Math and Physics
PROFESSIONAL TRAINING
Certification Name Certificate
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Windows Installer,
InstallShield Professional
and other InstallShield products Certificate
Software Test Automation with Silk Certificate
1535 Analyzing and Tuning Windows 2000 Certificate
2152 Supporting Windows 2000 Pro/Server Certificate
SKD & CKD Hardware Assembly Certificate
OTHER US Citizen.
REFERENCES: Available Upon Request
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