Karen Ferrari
(925) 947-5483
k_hunt@hotmail.com
I am currently enrolled in college working towards my Business Administration degree with a focus on Human Resources. I am looking for a position to broaden my knowledge of the duties performed by the Human Resources department. I possess advanced level skills in Word, Excel and PowerPoint and have utilized these skills for the past 9 years. I am an excellent team player and often wear many hats within my department to assist my team.
Much of my experience is transferable, specifically in the areas of customer service and administrative support; however, I look forward to learning broad areas of Human Resources.
Karen Ferrari
(925) 947-5483
k_hunt@hotmail.com
Experience:
4/2004 - Present Hewitt Associates Pleasanton, CA
Industry: Relocation
Associate Expense Processor
Weekly auditing of a large supplier invoice for data and financial accuracy. Assisting in employee expense reimbursement and check disbursement following the client guidelines. Input/process expenses via company software. Track client-paid allowances and client direct-bill travel charges (airfare, lodging, car rental). Confirm budgets input as required by client. Identify proper tax category or relocation expenses for tracking purposes. Generate Expense Payment Request report to trigger transferee expense reimbursement and vendor payment checks. Assist Consultant/Senior Consultant with client invoice process for expenses paid by Hewitt. Produce standard client-required reports. Sending checks with appropriate back up. Checking for client funds received. Audit/close out completed files. Maintaining a daily tasking list for client specific consultants. Preparing welcome packets for the Property Management team. Ordering new vendor services for new transferees. Supporting the International department.
1/2004 - 4/2004 J. Hettinger Interiors Danville, CA
Industry: Interior Design
Temporary Accounts Payable Clerk
Preparing high client invoicing on a daily basis. Auditing client files for accuracy. Preparing client reconciliation. Creating Excel spreadsheets to show financial data.
11/2003 – 1/2004 Temporary Agencies
Industry: Staffing Agency
Preformed various duties on a temporary basis including human resources assistant, assistant in the city planning office, assistant in a medical benefits office, and receptionist in a high profile tax office.
6/2003 – 11/2003 – FMGlobal, Walnut Creek, CA
Industry: Corporate Insurance
Project Coordinator
Worked directly under the Account Manager on various client’s insurance policies. Monthly renewing of large client policies working with the underwriters to insure an error free product. Invoicing of clients.
6/2002-4/2003 – PGADesign
Industry: Landscape Architect
Administrative Assistant
Monitoring all supplies, mailing out drawings, supporting AP/AR with daily duties. Updating and maintaining all benefit information for new hires and employees. Maintaining mail server. Preparing high-end PowerPoint presentation for company’s open house and supporting Human Resources with the new hire process and maintaining all employee data.
7/1999 - 1/2001 Cendant Mobility Walnut Creek, CA
Industry: Relocation
Relocation Support Specialist
Supported Account Managers and a team of 20 with their day-to-day tasks. Effectively completed a large billing audit with no direction and set-up a process to achieve accurate financial data integrity in the future. Created and presented financial and aging reports in Excel format. Prepared PowerPoint Presentation for client reviews, assisted in writing year-end and monthly reviews with the Account Manager. Managed financial, contractual, legal and date accuracy for Microsoft. Chaired summer party for 160+ people and their families. Assisted the Property Management department with credit checks, renters and home vendors.
3/1997 - 6/1999 Wells Fargo Bank Concord, CA
Industry: Banking/Finance
Credit Card Customer Service Representative
Handled high volume credit card customers with their bank statement issues, resolved complicated billing problems, worked on line of credit, and credit departments to ensure accurate information was being feed into the system. Assisted inter office departments in obtaining customer information such as the Fraud department, and the probate department. Effectively sold the banks products and maintained all data accuracy.
Technical skills:
Advanced levels in Microsoft Work, Excel & PowerPoint. Typing speed 57 WPM. 10-key by touch. Intermediate knowledge of Lotus Notes.
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