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Computer Skills
Microsoft Word 2003
Microsoft PowerPoint 2003
Microsoft Excel 2003 and ACT
Microsoft Outlook 2003
Internet Explorer / Netscape 7.1
Adobe Acrobat & PDF Distiller
WinAir
Awards & Achievements
Received 2001 technical
excellence award
Authored MS Word Newsletter which was selected as national training tool
Education
Fordham University, New York
Bachelor of Arts - Communications
Excellent references
available upon request.
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Objective
Multi-tasker seeks a challenging administrative support position where my advanced word processing and graphics skills help make your job easier.
Office Skills
- Deadline oriented problem solver with strong work ethic, initiative, and the commitment to follow through.
- Advanced MS Word formatting of complex, multi-section documents including:
- headers and footers, creating and formatting columns
- section breaks, pagination of each section, combining sections
- creating and modifying styles, templates, tables and borders
- embedding charts, maps and photo art, and creating dynamic tables of content
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Strong PowerPoint presentation skills including use of color palettes, master slides, timed slide transitions, animations, and imported photo art, maps, and embedded charts
- Microsoft Excel and ACT Database management and merges.
- Experience documenting user problems with Microsoft and providing solutions.
- Dictaphone
tape transcription.
- Ability to manage multiple tasks and remain focused.
- Copyediting and proofreading skills. Close attention to detail and accuracy.
- Team player with good communication skills, both written and verbal.
- Strong project and time management skills.
Experience
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Precision Word Processing, Walnut Creek, CA
March 2004 - Present
Document Production Specialist / Word Processor (Freelance)
- Document Conversion Manager verifying and converting Word docs for SBC website.
- Edited, formatted and bound complex oil spill contingency plan for consulting firm in Walnut Creek.
- Created and formatted financial statements in MS Word and Excel for San Francisco insurance firm.
- Edited complex technical proposals for consulting firm in Oakland. Created and managed vendor database.
- Created and designed attorney selling skills manual for Walnut Creek law firm.
- Edited lengthy procedure manuals in MS Word for a municipal city government in Contra Costa County.
- Dictaphone tape transcription for law office and large supermarket chain.
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GVA Whitney Cressman, 505 Sansome St., 3rd Floor, San Francisco, CA
September 29, 2003 - February 17, 2004
Administrative Word Processor / Presentation Graphics (Temp position)
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Typed and edited letters of intent, proposals, tour sheets and fliers, including manipulating photos and images (MS Word).
- PowerPoint presentation design with timed slide transitions, custom animations, and imported photo art.
- Database management, spread sheets, merge materials, mailings (Excel and ACT).
- Internet and telephone research for quarterly reports and confirming accuracy of database materials.
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Grubb & Ellis, 255 California St., 14th Floor, San Francisco, CA 94111
June 12, 2000 - August 6, 2003
Senior Word Processor (Full-time)
- Supervised workflow and assured timely, accurate completion of all assignments.
- Microsoft Word (WIN) word processing ranging from 60 page sales proposals to 1 page or double-sided marketing materials (tour sheets, fliers, letters and memos).
- Designed MS PowerPoint presentations using timed slide transitions and imported photo art.
- Microsoft Excel and ACT database management, spread sheets and merge materials.
- Printed, collated, assembled and bound statement of qualifications, property proposals, financial statements and other documents and deliverables for distribution to clients and prospective buyers.
- Verified production integrity (page order, completeness of copies, presentation of bound copies, accuracy of text and data).
- Maintained and ordered supplies, including printer toners, custom book covers, wire bindings and tabs. Twice negotiated reduced toner prices that saved G&E money.
- Oversaw maintenance of office equipment, troubleshooting routine problems with printers and copy machines (HP and Canon). Placed service calls as needed.
- Received 2001 technical excellence award.
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Marsh & McLennan Associates / Mercer HR Consulting, 3 Embarcadero Center, San Francisco, CA 94111
February 27, 1984 - October 15, 1999
Word Processor / Presentation Graphics Specialist (Full-time)
- Helped supervise workflow and assured timely, accurate completion of all assignments.
- Performed advanced formatting of complex actuarial reports and proposals in a large Word Processing/Graphics center using tables, styles, automated tables of contents and cross-references.
- Designed color slide presentations that employed timed slide transitions and imported photo art.
- Documented best use of MS Word and PowerPoint and wrote newsletter illustrating timesavers/tips. This monthly newsletter was chosen as a national training tool.
- Selected as a member of Mercer's National Microsoft Office Transition Team.
- Acted as national help desk information source and Microsoft problem solver.
Excellent references available upon request.
Reply to: fiorellf@yahoo.com
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