AdWords Coordinator - Mountain View
This position is based in Mountain View, CA.
Are you excited by working with customers, and helping them get the most out of their advertising efforts? As an AdWords Coordinator, you will be responsible for helping advertisers manage their online campaigns. You must be able to provide creative solutions to your clients' advertising needs. We are looking for motivated individuals who have a passion for first-rate customer service, advertising creativity, and teamwork. Candidates should be eager to take on the challenges of working in a fast-paced, constantly changing organization. The AdWords Coordinator will join a team of dedicated individuals and should be extremely proactive, organized, and responsible.
Responsibilities:
- Provide excellent customer service to Google's advertisers.
- Respond to customer service inquiries by phone, email and live chat.
- Troubleshoot existing advertising campaigns and technical problems.
- Optimize keyword lists and ads in order to maximize advertisers' ROI.
- Consistently monitor emails, customer feedback and satisfaction.
- Opportunities to work on special projects, as needed.
Requirements:
- Detail oriented; ability to complete a large volume of high quality work quickly.
- Excellent written and verbal communication skills.
- At least 2 years customer service/client service experience preferred.
- Related experience at an Internet company.
- BA/BS or equivalent experience.
- Strong computer applications skills.
- Advertising operations experience preferred.
- Written fluency in at least one foreign language highly preferred.
About Google:
Google's innovative search technologies connect millions of people around the world with information every day. Founded in 1998 by Stanford Ph.D. students Larry Page and Sergey Brin, Google today is a top web property in all major global markets. Google's targeted advertising program, which is the largest and fastest growing in the industry, provides businesses of all sizes with measurable results, while enhancing the overall web experience for users. Google is headquartered in Silicon Valley with offices throughout North America, Europe, and Asia. For more information, visit www.google.com.
For immediate consideration, please apply HERE.
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