Patricia Bell
P.O.Box 1286
Oakley, CA 94561
(925) 457-3957
Patb925@sbcglobal.net
Objective
To continue on the path of positive growth and to strengthen others with what I have acquired on my life’s journey.
Qualifications
Twenty- six years proven record of accomplishments in finance & credit collections and office management. Broad experience in customer relations needs analysis, and networking management. Strong collection capabilities, 60 to 180 charge off accounts, diagnosis of financial capabilities, excellent communication skills and demonstrated ability to work effectively with clients, actions, data research, organizing and developing programs. Workshop presentations.
Executive Director for non-profit victims of crimes agency. Support Meeting monthly, for victims and their families. Grant writing and budget analysis. Excellent computer skills, Microsoft office Suite, Quattro Pro 7, e-mail and Internet. Public relations outreach, for youth, adults, and seniors.
Professional Work Experience
93-Dec-04 VOVC Outreach & Support Group Inc. (Non- Profit) Agency- Executive Director
Design and coordinate a nationwide and local outreach program for victims of crimes. Assist in the successful development of the program functions. Interface with local governments, educational institutions, local churches, and staff and volunteers. Initiate community programs for positive family functions and produce and host a television talk show.
02-Mar-05 Public Authority Registry IHSS- Registry Training Specialist Management
Community Outreach Coordinator for applicants to work with consumers
in their homes. Screen and provide training for potential providers. Check references, both personal and work. Provide currents intakes on new consumers
and enter them into our data base to give them a current list of providers that are
available for employment. Assist both the consumer and the provider with follow
calls and report to make sure a match has been made.
00-July-01 Pacific Financial Group – Office Manager
Assisted clients with the preparations of applications for their investments. Heavy customer relations with investment companies, vendors, agents, attorneys, and financial advisors. Daily computer appointment calendar for the president. Coordinating monthly investment seminars, hotel reservations, and menu.
99-Aug-00 Law Offices Of Michael Zatopa- Office Manager
Handled all facets of office operations. Heavy interaction with vendors and clients. Answered heavy phones. Assisted 6 attorneys. Mailed monthly billings on Excel spreadsheets. Managed inventory control. Scheduled appointments for attorneys. Assisted with court filings & filed court documents. Processed payments for Visa and MasterCard payments. Produced monthly reports for management. Heavy public relations.
97-Aug-99 Jackson State University- Property Records Specialist Administrator
Assisted with research and prepared information for monthly reports submitted to the State Auditor’s Office. Assisted with field audits and internal audits. Assistant for the Director of Procurement & Inventory Division. Reconcile missing property items. Purchasing agent, checked acquisition reports to verify disposals and transferred items on inventory.
96-Feb-97 Methodist Hospital Systems- Medical Collections Specialist
Collected payments for Self-pay and Commercial Workmen’s Compensation with a portfolio of 13,000 accounts. Counseled patients on their ability to pay versus legal action. Established successful payment arrangements resulting in fewer legal claims for the hospital. Heavy data analysis and input. Met all monthly requirements for the hospital.
93-Dec-96 Hanover Systems, Inc.- Manager/Locate Department (State of MS)
(Contractor)
Assisted clients in finding absent parents for child support payments. Organized massive network of families, employers, and local/state penal agencies. Supervised and evaluated case managers.
Assisted in location of absent parents. Heavy public relations and referrals to outside agencies or attorneys for legal action.
86-Jan-93 United States Leasing, Inc.- Portfolio Manager
Managed a portfolio of 600 billion dollars. Assisted customers in establishing and managing accounts. Analyzed and resolved up to 180 days past due accounts. Made recommendations for restructures and/or litigation. Prepared monthly reports on status of accounts for the Director and President of the company. Heavy customer service and computer software usage, commercial and sales accounts.
80-Sept-86 Citicorp Savings- Senior Collector/Supervisor Bank Officer
Collected Visa, MasterCard and Auto accounts over 60 to 180 days delinquent. Prepared accounts for write off and legal action for non-payment of accounts. Supervised and evaluated staff for quota standards on a daily basis. Monthly review of delinquent accounts for staff meetings. created management reports. Emphasis on recovery to prevent write-off.
EDUCATION
Jackson State University- Jackson, Mississippi
Bachelor of Science Degree/ Business Administration
Contra Costa County Readiness Center- Pleasant Hill, CA
Financial Banking/ Customer Relations Certificate of Merit
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