Crystal A. Garland
4630 San Pablo Dam Road, Unit 11E
El Sobrante, CA 94803
(510) 222-1020
garlandc@comcast.net
PROFESSIONAL SUMMARY
Highly-motivated Executive Assistant looking for a challenging position. I have twenty-five years of administrative experience, thirteen years supporting senior executives. With my broad background, I feel I would fit into a position with your organization.
SKILLS
Software programs and experience include:
MS Word
Power Point, Excel
GroupWise/MS Outlook
Visio
Typing Speed of 75 wpm
Experienced with all office equipment
Multi-tasked in office environment
Poised under pressure
Excellent organizational and time management skills
Able to reprioritize at a moments notice
PROFESSIONAL HISTORY
Ella Baker Center for Human Rights, Oakland, CA 10/05 Present
Executive Assistant to Executive Director
Provides high-level executive administration managing the Executive Directors daily calendar; schedule, travel and both internal and external meetings. Professionally handles high volume of telephone calls. Prepares and distributes meeting agendas and action items for the Board of Directors. Attends and transcribes minutes for all Board of Directors meetings. Plans, coordinates and organizes a variety of outside functions, including events by outside organizations for which the Executive Director is a member. Ethically handles highly confidential and sensitive information on a daily basis. Assists the Development Department to plan and coordinate their special events.
Independent Adoption Center, Pleasant Hill, CA 12/04 09/05
Legal Secretary/Associate
Agency Support Services
Provides legal assistance to Open Adoption Counselors and Open Adoption Coordinators in agency; prepares final adoption papers for filing with court; prepares birthparent relinquishment documents; adoption placements and all psychosocial documents for adoptive parents. Responsible for tracking and maintaining fingerprint clearances for potential adoptive parents. Handles all queries from counselors and outside agencies.
Catholic Charities of the East Bay, Oakland, CA 4/96 11/04
Executive Assistant to CEO/Executive Director
Executive Projects Manager
Provide executive level support to the CEO, in conjunction with the Board of Directors, Program Directors and the Executive Team members. Duties include drafting, editing of correspondence and reports, scheduling and handling telephone communications and serve as a delegate for the CEO in matters involving outside agencies. Handle calendar and confidential assignments as assigned. Assists the CEO and Chairman of the Board of Directors in providing staff support to the Corporate Board, Executive, Membership and Facilities Committees; applies quality control in all communications with the Board of Directors, including the development, updating and publishing of protocols for Board meetings under required deadlines. Attend Board of Directors meetings and transcribes minutes using tape transcriber and handwritten notes. Update agency by-laws and handle action items. Coordinate timely distribution of documents including properly organized meeting agenda packets. Plan, coordinate and organize a variety of outside functions, including events planned by outside organizations and committees for which the CEO is a member. Produces special events, meetings and makes necessary travel accommodations for the CEO and managers.
East Bay Perinatal Council, Oakland, CA 8/94-4/96
Executive Assistant to Executive Director
Duties included listing/advertising of positions available within the agency; screening potential candidates; scheduling candidates for interviews; assembling interview and hiring packets; conducting personnel orientations with new staff; develop and implement forms for new hires and performance evaluations. Assist the Executive Director with her calendar, scheduling appointments and travel accommodations for the agency. Attend monthly management meetings as well as taking and distributing minutes from same. Work on grant proposals with the Executive Director using Microsoft Word for Windows 6.1 and coordinate monthly Board of Directors meetings. Supervise clerical staff of five, conducting monthly clerical meetings as appropriate. Conduct site visits to offices when appropriate, monitoring and ordering supplies as needed for agency. Responsible for tracking vacation and sick accrual for 150 employees and answering personnel queries from staff.
East Bay Perinatal Council, Oakland, CA 6/91-8/94
Executive Secretary
Responsibilities included supervision of clerical staff and coordination of clerical meetings; type proposals and working on special projects with the Executive Director using Microsoft Word for Windows 6.0 and 6.1; answer multi-lined telephone system and take messages when appropriate; monitor of office supplies and inventory of same; receive and distribute mail to staff; coordinate all mailings of minutes from network meetings using My Mail List software; conducte site visits when appropriate. Assist the Project Director of the Training and Education Department when in-house trainings occurred within the agency.
Drinker Biddle & Reath, Philadelphia, Pennsylvania 9/89-3/91
Legal Secretary
Provide secretarial support to two attorneys (partner and five year associate) in the Commercial Banking Department. Duties included typing and filing of correspondence using Mass-11 software, preparation of commercial loan documentation and closing documents, filing of mortgages and financing statements and general office duties.
Duane, Morris & Heckscher, Philadelphia, Pennsylvania 2/89-8/89
Legal Secretary
Provide secretarial support to paralegal in Corporate Department. Duties included preparation and filing of corporate documents, filing of mortgages, patents and trademarks, ordering corporate minute and stock certificate books, administrative billing and general office duties.
Klehr Harrison Harvey & Branzberg, Philadelphia, Pennsylvania 11/86-2/89
Legal Secretary
Provide secretarial support to paralegal handling various areas of law within the firm. Duties included real estate and corporate matters including large toxic tort case.
Fidelity Bank, N.A., Philadelphia, Pennsylvania 6/80-11/86
Legal Secretary
Provide secretarial support to two attorneys involved in real estate law. Duties included preparation of commercial loan documentation for closings, preparation and filing of mortgage and financing statements, general office duties.
A&A Insurance Agency, Philadelphia, Pennsylvania 1979-1980
Secretary
Provided general office duties.
EDUCATION
Germantown High School
Philadelphia, Pennsylvania 1975
Graduated with Honors 3.8 GPA
Philadelphia Community College
Philadelphia, Pennsylvania 1979
Business Courses
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