I have 12-years experience in Administrative support, including 5-years of experience supporting Senior Level Executives. In addition I have 3-years experience in Office Management, and Travel/Event Planning.
I am skilled at multi-tasking and am a people person by nature, as communication and interpersonal relations are my true passion in life. Responsible and dependable; I have a lot of experience, drive, determination, professionalism and superior support skills to bring to my next position. I pride myself on my values and my dedication to quality.
Please read over my resume below, and understand I am currently only seeking Part-Time Job Opportunities. I am open to a commute from my San Leandro residence to anywhere within the East Bay, and San Francisco areas. Excellent References are available upon request. Please contact me for a Word version of my Resume.
Thank you in advance for your time.
KRISTINA SHIPMAN
510-614-8377/ 925-382-4268 cell
OBJECTIVE:
Seeking a Part-Time Administrative position in a fast pace work environment, where I can best utilize my superior communication, organization, and analytical skills
SKILLS:
12-years of Administration experience; with a combined 5-years of Executive Assistant and Project Management/ Travel Planning experience and 3+ years in Office Management
Proven ability to supervise the daily operations of a front office
Excellent customer service and sales skills; proactive, problem solving and follow-up abilities
Ability to work on several projects simultaneously with strong detail oriented, follow-through/project completion skills
Proactive, highly motivated and ready to bring enthusiasm to responsibilities
Strong communication, interpersonal, organizational and written skills; including proofreading, dictation and editing
Excellent judgment, a natural self-starter, works well in both a team or individual environment
Ability to handle sensitive information and situations in a confidential and professional manner
Proven ability to handle tasks requiring independent decision-making skills, initiative and tact
TECHNICAL SKILLS:
Proficient in Microsoft Platforms: Word, Excel, Visio, Publisher, PowerPoint, Outlook, ACT!
Working knowledge of QuickBooks Pro
Experience plotting drawings using AutoCAD
Strong web research skills
Keyboard speed of 50 WPM plus 10-key
Willingness to learn new equipment and a proven ability at troubleshooting a variety of office machinery, i.e. telephone/voicemail systems, postage machines, fax, copiers, and printers
Proven ability to quickly grasp extensive knowledge of new platforms, company products and software
PROFESSIONAL EXPERIENCE:
San Leandro Hospital (October 2004-August 2005)
Nursing Secretary
· Responsible for the maintenance and processing of complex payroll for 200 employees, including manual adjustments
· Collect and maintain all nursing licensure data and nursing department assignment sheets
· Prepares evaluations for staff distribution
· Prepare and distribute monthly assigned schedules to staff
· Reads and routes all incoming mail on a daily basis
· Compose and type assigned memos and letters, including meeting agendas and minutes
· Assist with the preparation of assigned reports
· Responsible for the copying, filing, and routing of all unit specific items, including confidential nursing staff Human Resource information
· Offer support for any necessary projects such as mail room re-organization and office re-organization
All Pro Wrestling (April 2004-Current)
Consultant- Administrative/ Bookkeeping
· Accounting data entry and reconciliation; spanning 7-years
· Ongoing bookkeeping including personal and professional accounts
· Database re-organization and Data entry
· Office re-organization and consolidation
· On-going web research projects, including detailed information gathering and report presentations
· Responsible for writing monthly articles included in various industry newsletters and web sites
FCI Constructors (September 2003-March 2004)
Office Manager/ EEO Officer
· Responsible for crew payroll, and the submittal of Management’s salary time weekly
· Maintain personnel files
· Responsible for data entry related to weekly tracking and hours used for all equipment
· Billing directly to CalTrans for all Extra Work not originally contracted
· Regular communication with Government Officials through CalTrans on outstanding billing
· Responsible for upholding our “Good Faith Effort” with the Government
· Responsible for processing payments for missed hours worked, and supply reimbursement; including weekly account reconciliation
· Attended weekly office meetings with Management, and conducted monthly meetings with construction crew to ensure company EEO standards upheld
· Handled all office supply orders
· Paper flow management of sensitive and highly confidential documents; including organization, coordination, copying, filing and logging
· Hire and terminate all crew members through Local Unions; including conducting new hire orientations, and drug screening
Bay Advanced Technologies, LLC (May 2002-July 2003)
Administrative Assistant/ Receptionist
· Work directly under the Executive Assistant to the President and 7 VP’s, providing Executive level Administrative support with key projects in many different departments; such as Accounting, IT, Operations, Customer Service, Sales and Engineering
· Telecommunications Administrator; responsibilities included troubleshooting, solution implementation, outsourcing of maintenance/repair, applying necessary updates, and equipment orders
· Plot engineering drawings for VP of Business Development and Engineering Department
· Responsible for the upkeep and changes to the company’s directory and organizational charts
· Handled the design, editing and production of the companies quarterly newsletter
· Managed all internal personal shipment collections; including internal communications with Management, and employees, and coordination of payment with Accounts Payable
· Managed sales leads, and was acting liaison between vendors, and Outside Sales Department; including providing weekly updates to the VP of Sales
· Attended monthly meetings with vendors and the VP of Sales to facilitate the lead process
· Take detailed meeting notes from bi-weekly department meeting
· Research local hotel to contract for regular meetings and Executive, customer and vendor stays; including bid process
· Answer all incoming calls, and distribute all incoming faxes to appropriate person/ department
· Sort daily mail; including organizing invoices and checks received for AP/AR
· Coordinate with AP on the data entry of all “direct ship” invoices
· Responsible for the processing of checks for AR
The Mark David Corporation (October 2000-November 2001)
Executive Assistant to CEO/ Office Manager
· Managed the daily progress and duties of the Office Assistant
· Responsible for the writing, editing and distribution of documents such as contracts, agreements, professional letters, designs and press releases; included dictation
· Event Coordination of all Training Seminars and Executive Coaching Sessions; including detail intense travel arrangements, acting as liaison for Executives and their staff to facilitate offsite training, shipping and distribution of necessary materials and logistics, and creation and maintenance of trainer itineraries
· Conduct weekly events meeting with CEO, executives and trainers; discuss events, materials, travel needed
· Communication liaison between the CEO and his Executive clientele for the scheduling of varied types of meetings, as well as taking messages of a highly sensitive nature
· Calendar and database maintenance; including target mailings
· Processing and ordering of all supplies and postage needs
· Responsible for the outsourcing of all IT issues
· Responsible for all vendor relationships and contracts, including bid process
· Customer service; including taking and processing all internet, phone, fax and mail-in orders
Simply Elegant Gemstones (January 1996-August 2000)
Executive Assistant/ Sales Associate
· Managed the appointments and schedule of CEO and CFO
· Travel planning and booking for all whole sale shows and fairs
· Responsible for seeking out, qualifying and contacting new leads
· Merchant Account Management
· Jewelry Sales at whole sale shows and fairs
· Inside sales and customer service, taking and processing phone and internet orders
· Made collection calls and reports for past due invoices
· Responsible for the up-keep of customer database
· Paper flow management; including heavy filing and faxing
Alameda Travel (December 1993-December 1995)
Travel Agent/ Office Manager
· Supervised the Receptionist and conducted monthly progress report meetings
· Opened and closed the office each day, trusted with all security codes and keys
· Researched, coordinated, booked, and ticketed client trips, both domestic and international
· Managed the Owner’s schedule
· Responsible for the processing of all customer transactions and payments
· Handled collections, contact and follow-up on past due invoices
· Maintained customer database using Microsoft Outlook
ACCOMPLISHMENTS:
Employee of the Month
Bay Advanced Technologies, LLC.
Professional Referee of the Year, 2004 and 2005
All Pro Wrestling
EDUCATION:
QuickBooks Pro Training, July 2004 (7-year account reconciliation project)
Cañada College, Woodside, California
Continued studies since 1994
Woodside High School, Woodside, California
1994 Graduate
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