ANITA S. GOLDMAN
515 Entrada Dr. • Novato, California 94949 • (415) 328-1067 • anitasg1948@sbcglobal.net
EXPERIENCE
MAD RIVER COMMUNITY HOSPITAL Arcata, California
Office Manager for Two (2) Off-Site Rural Clinics 10/04 - Present
Managed two rural health clinics. Supervised medical office staff consisting of two medical doctors, four mid-level nurse practitioners, two nurses and two receptionists. Responsible for office scheduling, referrals and medical insurance pre-authorizations. Presided over monthly staff meetings and monitored and distributed workload assignments. Handled all administrative issues with patients, providers, vendors, hospitals and Home Health Care. Prepared and maintained departmental information, including timesheets, expense reports, contracts, and invoice payments. Reduced overhead costs by 15% by negotiating new maintenance contracts for office equipment. Trained team members on voicemail, computer system, and software programs.
FULL CIRCLE FOR INTEGRATIVE MEDICATION Arcata, California
Office Manager 08/2003 – 10/2004
Reported directly to Medical Director. Supervised office staff of 12 consisting of three medical doctors, four mid-level nurse practitioners, three nurses and two receptionists. Executed payroll for all staff and providers, A/P, A/R and invoicing. Created forms and charts that reduced time spent on various projects by approximately 95%. Presided over monthly front office staff meetings and back office medical assistant meetings. Coordinated the purchase of new office equipment and cut supply costs in half by initiating a cost/materials containment plan. Developed monthly on-call calendar for medical providers. Scheduled and reserved office space for alternative providers. Kept all provider documents current for licensing, insurance, DEA, and hospital codes. Recruited, screened, interviewed, hired, and terminated job candidates. Conducted orientation of all employees. Established and maintained excellent working relationships with patients, employees and management.
MARKET PROS Philadelphia, Pennsylvania
Assistant to CEO 05/1997 – 07/2003
Reported directly to the CEO of medium-size marketing company. Provided administrative and secretarial support to all principals. Prepared and maintained company and client information, including timesheets, expense reports, contracts, and invoice payments. Recruited, screened, interviewed, hired, and terminated job candidates. Lead new employee orientation and trained temporary secretarial employees. Reorganize the department's filing system to facilitate document retrieval and minimize time searching for files. Authored training manuals for sales representatives. Responsible for A/R, A/P and Payroll. Scheduled appointments and managed multiple calendars. Arranged travel accommodations, handled expense reports and assisted in event planning.
PERSONAL TOUCH Philadelphia, Pennsylvania
Mobile Therapist/Behavioral Specialist 06/1994 – 05/1997
Provided psychotherapy to children and adolescents. Designed behavioral program for special needs children. Taught life skills to parents and extended families. Maintained high levels of state-mandated reports.
EDUCATION
HAHNEMANN UNIVERSITY GRADUATE SCHOOL Philadelphia, Pennsylvania Master of Science – Group Psychotherapy and Organizational Development 08/1992 – 05/1994
Honors: Graduated with highest honors
STOCKTON STATE COLLEGE Pomona, New Jersey
Bachelor of Arts – Major in Business and Psychology 08/1988 – 05-1992
ADDITIONAL SKILLS
• Proficient in all applications of Microsoft Office, including Word, Excel, Outlook and PowerPoint and other software • Excellent written, verbal and interpersonal communication skills • Strong organization, planning and problem-solving abilities • Ability to handle many projects at one time • Skilled working independently and as part of a team • Mastery of shorthand • Extremely warm, professional and courteous demeanor
References available upon request
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