ALAN SESE
723 Camino Plaza #162
San Bruno, CA 94066
Mobile # (650) 892-6592/ Home# (415) 467-1071
Email address: alan.sese@sbcglobal.net
SUMMARY
Ten plus years experienced in Credit Analysis and Collections
Extensive supervisory experience
Demonstrated experience in high pressure, fast-paced and multiple tasks environment
Met and exceeded professional standards
Goal focused, proven researcher, self-motivated analyst and negotiator
Knowledge in Microsoft Word and Excel and Accounting software i.e. Caldwell Spartin, ACON, Oracle 11i, FIAS, ABE, CSR, Vantive, CorpApps, CorpManager
EXPERIENCES
BFS Finance / Google, Mountain View, CA 02-06 - Present
Lead Collector
· Review and facilitate a group of (7) six collectors.
· Oversee all collection activities and recommend dunning process based on company guidelines.
· Assist collectors to negotiate with existing clients to avoid and minimize company write offs yet maximize company profit, (i.e payment plans not to exeed 6 months.)
· Assist and train new collectors based on company guidelines and dunning process.
· Involve in weekly Sales meetings regarding company accounts that are potential problems yet try to retain them as repeat customers.
· Weekly review of accounts with the collectors to discuss related collection actions and issues as well as results regarding key accounts as well as other assigned accounts.
· Weekly follow up of more than 3,000+ accounts with collectors for a total of $400 million monthly accounts receivables.
· Identify Top 10 delinquent key accounts for each collector and follow up with the customers on expected payments on a weekly basis.
· Identify unapplied cash on accounts for proper cash postings.
· Ensure internal controls within the collection department are in process and in compliance for auditing purposes
Kuehne and Nagel, Brisbane, CA 05/02 – 07/05
Credit/Collections Manager
ISO 2000 Quality Manager
· Handled approximately 800 accounts worth 3 million dollars monthly accounts receivables.
· Able to reduced overall DSO from 35 to 27 days within 8 months on my first year.
· Worked closely with the operation Managers as well as Sales Managers to meet common goal.
· Responsible for releasing shipments within the controlled branches such as San Francisco, Portland and Seattle branches.
· Authorized to hold credit on past due accounts.
· Resolved payment discrepancies and disputes
· Performed account reconciliation to resolve issues.
· Coordinated and communicated with corporate office regarding Key accounts, i.e. Hewlett Packard, Elo Touch System division of TYCO, Apple Computer, Siemens/Acuson, Lam Research, etc.
· Built and maintained sound relationship with internal as well as external customers.
· Reviewed and processed new accounts.
· Verified trade references and submitted financial statements, i.e. income statement and balance sheets to our Corporate Office before deciding if a client will be granted a credit line.
· Processed credit card payments, cash posting applications and accounts receivables adjustments.
· Responsible for training new and all employees for San Francisco branch regarding company’s Quality, Standards, Health and Environment (QSHE-ISO 2000).
· Responsible for annual audit of all departments to make sure that they comply with the company Quality Management prior to internal audit as well as annual BVQI official audit.
Alta Vista, San Mateo, CA 01/02 – 05/02
Senior Credit and Collections (Contract Employment)
· Assigned to work as Credit and Collections for Alta Vista as a contractor.
· Made collection calls and sent demand letters to be able to collect a very large considerable amount of money for the company.
· Worked closely with Credit and Collections Manager.
Accountants Incorporated (HQ), Burlingame, CA 09/98 – 01/02
Credit & Collection Supervisor
· Supervised four people in Credit/Collection Department. Three staff members in credit and collections and one person for cash posting applications.
· Designed and implemented procedures to improve company’s overall accounts receivables.
· Assisted in decision making on delinquent accounts with the Credit/Collection Manager.
· Worked closely with branch Sales Managers regarding disputes, Accounts Receivable adjustments and collection of past due invoices.
· Managed accounts that were turned over to a third party - collection agency.
· Reduced bad debt loss to <1% of sales.
· Resolved payment discrepancies & account reconciliation.
· Initiated & reviewed the process of cash posting adjustments (i.e. cash re-app, refunds, BDR, other income, etc.) for accuracy of General Ledger accounts as well as corporate procedures.
· Assisted accounting department daily and every month end to make sure no discrepancies in using General Ledger account codes in connection with Credit/Collections Department.
DHL Danzas Air Express International, Brisbane, CA 1994 – 1998
Senior Credit & Collection Specialist
· Responsible for 200 accounts.
· Tracked, updated & verified write offs every month for accuracy every month end.
· Main contact of for accounts that were turned over to a Third Party Collection Agencies regarding assigned uncollected accounts due to non-payment from the customer.
· Built and maintained sound working relationships with existing customer to resolve problems and meet common goal.
Alliance Bancorp, South San Francisco, CA 1993 – 1994
Loan Processing Experience
· Obtained credit report for applicants.
· Input loan package information in the Data Base.
· Responsible for sending estimated settlement statement to loan applicants.
· Prepared loan documents by using Doc Magic Software.
· Set up system for pipeline reports.
· Maintain approved appraiser lists.
· Checked daily funding log and cross-reference using Mortgage Software.
· Processed and logged incoming legal documents.
· Audited legal post closing documents and monitor documents tracking report.
· Distributed legal documents to appropriate investors.
Major Legal Services, San Francisco, CA 1989 – 1992
Credit and Collection Specialist
· Responsible for collecting past due invoices for approximately 200 accounts
· Determined credit rating for applicants.
· Developed effective follow up schedules for all assigned accounts
· Kept track the company DSO on a weekly basis
· Reduced company DSO by more than 16 days
· Tracked and updated company write-offs.
· Initiated & reviewed the process of cash posting adjustments (i.e. cash re-app, refunds, BDR, other income, etc.). Performed cash application.
EDUCATION
Bachelor of Science in Commerce - Economics & Accounting
University of Santo Tomas, Manila Philippines
Certificate – Dunn and Bradstreet Credit & Financial Analysis Course
Certificate – Dunn and Bradstreet Collection Technique
Certificate – Introduction of Mortgage Banking
Certificate – Loan Processing
Real Estate Licensed – Anthony School
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