Dear hiring representative:
Please accept the attached resume for consideration of employment with your company.
The company I was employed by was acquired in late 2005 and my position was eliminated. As a result I took a planned year off from work and I am now ready to re-enter the workforce.
At your convenience, please take a moment to review my qualifications; you will note that the past 7+ years of my career reflect support of the CEO and CFO of a $1.5 billion dollar publicly traded company with over 1,800 employees worldwide in multiple locations.
I worked directly with our Board of Directors and was responsible for the coordination and compilation of our quarterly board package, scheduling and execution of all board related meetings, conference calls and shareholder events.
If you are looking for a dynamic, flexible, organized, creative, high-energy, an "it's all in the details" employee than I'm your next hire! I have an excellent sense of humor and adapt quickly to an ever changing work environment.
In my past job I was compensated with a full benefits package and a salary comparable to current market rates. I am open to salary negotiation for the right job and environment.
I have impeccable references and would be happy to provide them when appropriate.
Thank you.
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Summary of Business Skills
25+ years management, supervisory, and administrative skills
30+ years food & beverage background, management, event/meeting planning and catering
Highly skilled in investor relations, customer service, marketing/sales and recruitment
Strong communication, time management, presentation, negotiation, organization skills
Excellent leadership and interpersonal skills working with all levels of personnel, team oriented, self-managed, and multi-tasking
Skilled in project management, process re-engineering, A/P, A/R, financial statements, account reconciliation, invoicing, and budgets
Computer Skills
Highly proficient in Internet research, Outlook, MS Office Suite, intermediate skill level utilizing Access and QuickBooks
Word processing, dictation/transcription speed at 50 wpm
Employment History
10/97-1/05 Executive Administrator to CEO/CFO
Advanced Fibre Communications, Petaluma, CA
Performs principal administrative and secretarial support for the CFO, including management of email and voicemail, when needed provides support to senior level executives within the CEO/CFO organizations
Provide backup support to CEO and General Counsel’s assistants, provides daily support to Investor Relations Director and Director of Information Technology Services. Acts as backup spokesperson for the company, handling telephone inquiries from investors, analysts and institutions.
Manages multiple senior level calendars including company corporate calendar, arrange international/domestic travel for C-level staff
Prepared professional and highly confidential presentations for C-level executives, including proofreading of Annual Report, press releases and product literature
Manage and coordinate meeting logistics, both international and domestic meeting sites, quarterly earnings release and quarterly Board meetings, special Board meetings as needed and annual shareholder meetings
Working directly with Corporate Secretary and various Board committee members coordinates all Board meeting logistics. Prepares, proofs and distributes quarterly, “special” and teleconference board materials packages
Coordinate and manage multiple investor relations presentations throughout the year
Effectively handles highly confidential materials on a daily basis, disseminating as needed to the appropriate personnel both internally and externally in a professional and effective manner. Working directly with General Counsel prepares professional project documentation and due diligence materials related to ongoing M&A projects
Elected six consecutive years as President, AFC Employee Recreation committee responsible for all employee/company event planning, managing total yearly budget of $250K, executing multiple large scale employee events throughout the year
On a daily basis, gathers intelligence via extensive internet research, distribute to appropriate internal personnel relaying competitive, industry and customer-related news and information
Works effectively and professionally with all levels within other departments, develops and maintains professional relationships with all levels of personnel within investment community, research analysts, attorneys, customers and M&A clientele
Received 9 customer service awards
4/95-10/97 Guest Services Supervisor
Fair Isaac, San Rafael, CA
Day to day supervision & administration of Reception and Catering units, consisting of nine direct reports in multiple locations, including employee annual performance reviews, coaching, and training
Responsible for ensuring adequate telephone coverage on PBX system in multiple locations handling in excess of 4000+ inbound calls daily
Responsible for the re-engineering of the onsite catering services unit from a manual to a computerized environment, execution of daily catered events in 3 locations, menu planning, budgets, guest services
Assistant project manager for new PBX system integrating, telephony, video, voice and data
Project manager for in-house single source travel department
Assistant project manager for build out and implementation of on-site 125-seat employee café
4/91-2/95 Senior Agency Services Representative
Amex Life Assurance, San Rafael, CA
Extensive inbound customer service 800 lines, handled on average 165-200 calls per day
Provided policy support to a field force of over 38k agents
Provided ongoing training on Long Term Care (LTC) policy, competitive policy support, research/track pending applications and declinations working directly with underwriters
Coordinated all details for monthly agent seminars throughout the US
Successfully recruited over 100+ new insurance agents
Acquired in depth knowledge of underwriting policies, commission structures, industry laws, government regulations and product development
1/85-10/90 Director of Sales, Marketing & Catering
Holiday Inn, Santa Rosa, CA
Increased revenues for room sales by $850k and ADR by 28% within 18 months for 138- room facility with on-site meeting space of 5K square feet and a full service health club
Responsibilities included creation and implementation of marketing plan, departmental budgets, cost reporting, and reproduction of all collateral materials after $2.5 million dollar renovation
Responsible for all print, media, and radio advertising
Acting General Manager during incumbent’s absence
Successfully produced multiple trade shows in conjunction with Sonoma County Convention & Visitors Bureau (SCVB) targeting all market segments including, Corporate, Tour & Travel, Athletic, Association and Government
Extensive travel throughout the US and Canada marketing property to key decision makers, successfully negotiating and closing contracts resulting in numerous pieces of repeat business
Negotiated, closed, and executed in excess of 4500+ meetings, weddings and special events
Education:
St. Vincent’s High School, Petaluma, CA College prepatory graduated 1974
Certified Loma I Principles of Insurance
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