|
| Business IT Support (over 12 years exp., MCP, CCNA (in progress)) (SOMA / south beach) |
| Health & Medical : Nurses |
| 03/15/06 |
Do you need solid, ongoing support for your company's computer network system? Have you entrusted these systems to people who were either stretched to thin with other job duties or simply not qualified to do the work? If so, please contact me: I can definitely help you. For nearly 15 years, now, I've been working with organizations like yours in a variety of different industries... accounting, legal, hospitality, medical, engineering, and others.
Available for Part-time, and Contract, Opportunities.
I am looking to expand my book of business to include a few more companies. Ideally, I'd like to dedicate myself to a small group of clients so that I can maintain the highest levels of responsivness and availiablity. This approach also allows me to set aside time, on an ongoing basis, to my own, ongoing, training initiatives.
My qualifications include:
Over 12 years of experience administering every aspect of computer network and related IT systems. Effective administration of operational functions on large-scale infrastructure related projects within Cisco, Microsoft, and Novell environments. Communicates effectively with all levels of personnel, management, and clients.
Areas of Expertise: Multi-platform setup, maintenance, and troubleshooting. Resolution of issues involving products from multiple vendors. Implementation of Internet/Intranet/Web Technology, Network Administration, Project Management, Sales Development, and Systems Installation.
Certifications: CCNA - CISCO Certified Network Associate (in progress), MCSE -- Microsoft Certified Systems Engineer (in progress), MCP - Microsoft Certified Professional, CNE - Certified Novell Engineer
Technical Skills: Microsoft Windows Server (2000/2003), Microsoft Windows 2000/XP, MS Exchange, Active Directory, Novell NDS
Standard Products/Platforms Supported: 2003 Server, Small Business Server, W2K Server, NT 4.0, Novell Netware 3.X/4.X, UNIX System V.4, SCO, SunOS, HP-UX, Macintosh OS (up to OSX), Active Directory, WINS, NDS, DNS, DHCP, TCP/IP, RAS, HDLC, LAPB, PPP, X.25, Messaging Systems (Exchange/Outlook/Pop/SMTP), Veritas, Arcserve, Web and Email Filtering, MS Office Suite, Accounting Software, 2003/W2K/98/XP/ME workstations
Professional Synopsis
Systems Management Group Inc., IT Specialist and Network/Systems Administrator 1994-Present
* Focused on providing network, server, and application installation as well as desktop support services to businesses in Oregon and Washington. Primary responsibilities includes technical support and guidance in planning, implementation and ongoing operations of LANs and WANs, and implementation of end user computing applications and devices. This also entailed the delivery of custom computer solutions to improve client business operations.
*Supported businesses ranging in size from 1 to 1,000 computer users in the marketing, real estate, insurance, accounting, legal, engineering services, hospitality, and restaurant industries. User applications included MS-Office, Outlook, and Exchange, Groupwise, AutoCAD, GreatPlains, ADP PCPayroll, and a variety of other property management, time tracking, and accounting programs.
*Troubleshot customer issues related to site-to-site connectivity to network infrastructure, server, and workstation printers. This entailed work with Frame Relay WAN, DSL, Cable, and other WAN services and Cisco router equipment. Also, installed, maintained, and provided end user training and support on the operation of network access software such as Windows Terminal Server client, WinVNC, PCAnywhere, and various VPN clients.
*Spearheaded the development and completion of projects ranging from the upgrade/enhancement of existing infrastructures, installations of new products/businesses, and the building of new networks. Duties included interacting with a variety of technical and non-technical staff.
*Managed a team of user support and installation technicians in the setup of IT systems across the states of Oregon and Washington. Acted as project manager and chief installer for the IT side of each property's setup.
*Maintained SQL server based applications including systems built on MS-SQL 7 and 2000, Oracle, and (Novell Netware) Btrieve.
*Completed installation and maintenance of more than 40 other NT and Windows2000 Server-based office LANs and POS networks. Many of the networks contained a mixture of Windows-based servers and workstations, Novell Netware, and Macintoshes. Support of these sites required a high level of knowledge of file and printer sharing and messaging between disparate systems.
*Served as the primary provider of network and email systems administration, user support, consulting, and troubleshooting a large collection of brewpubs, hotels, and restaurants in Oregon and Washington.
M.D. Anderson Cancer Research Center, Network/Systems Administrator 1992-1994
*Managed a multi-platform network for the Division of Surgery (which was comprised of 13 different departments).
*Built and maintained a SQL (Unify) based patient, general ledger, and surgery scheduling system for the Division of Surgery. This included, in some instances, creation of custom C language extensions to the SQL queries, to accomplish tasks not supported by the DBMS.
*Created and maintained UNIX C-shell scripts to support day to day business operations.
*Responsible for every aspect of administration of computer network and related IT systems and application programs. This included installation, ongoing maintenance and troubleshooting, and user support of PC, Macintosh, and UNIX systems.
*Provided UNIX host application, network usage, and Office software training to doctors, nurses, and members of the administrative staff.
Quantum Access, Inc., Application and User Interface Programmer 1990-1992
Primary responsibilities included porting of PC code to the UNIX platform.
Johnson Space Center, NASA, Junior Fellowship Programmer 1984-1988
C, Lisp, Fortran Programming in the Guidance and Navigation Center.
Education
Rice University
Bachelor of Arts in Mathematics Sciences
Bachelor of Arts in English Literature
Substantial work In Computer Science
|
|
