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Bilingual Customer Service Manager & Event Coordinator w/Admin Exp.

 
Title Bilingual Customer Service Manager & Event Coordinator w/Admin Exp.
Category Computers & Electronics : Accessories
Created 03/15/06
Description SUMMARY
·Energetic, hard working, and willing to learn
·Excellent reputation with former employers as a competent, knowledgeable
and a helpful professional
·Enjoy contributing to team efforts and creating a good work environment
·Reliable, detail oriented and productive
·Self starter with a “can do” attitude, positive energy, and exceptional problem
solving skills
·Bilingual in Spanish and English
·Special training in Event Coordination with certification from Penn Foster
Career School

WORK EXPERIENCE
ALBINI LAW GROUP, San Francisco, Ca 08/05-present
Receptionist/ Administrative Assistant
Answer a multi-lined phone and transfer phone calls to other extensions or voicemail. Check company voicemail daily and return phone calls as needed. Create new client folders and filing. Internet research. Maintenance of office machines including but not limited to the copy and fax machine, postage machine, and phone system. Ordering and restocking office supplies and interaction with vendors as needed. Event coordination. Facility maintenance as needed. Translations from clients and vendors to attorneys from Spanish to English.

LIEBERMAN PRODUCTIONS, San Francisco, CA 11/03-08/05
Administrative Assistant
Secretarial support to executive, production, and facility management. Reception relief including the use of a multi-lined phone. Customer Service as needed. Maintenance of client database including data entry. Ordering and restocking of office materials and interaction w/vendors. Assistance in the shooting of the infomercials including but not limited to making sure all clothing has been cleaned and hung, make up has been applied, and hair accessories are available.

BUDGET CAR RENTAL, Cabo San Lucas, MX 09/02-10/03
Public Relations/Customer Service Manager
Created sales incentives and promotional activities to aid in the boost of sales. Designed, printed and distributed flyers and coupons to numerous hotels and night clubs. Usage of company radio for communication. Customer service and sales of car rentals. Translations from Spanish to English from clientele to sales representatives. Picked up and dropped of clients to their hotels. Transported cars from one location to another. Data entry. PC troubleshooting.

MANGO DECK RESTAURANT, Cabo San Lucas, MX 04/00-02/03
Public Relations/Customer Service Manager & Emcee
Created sales incentives and promotional activities to aid in the boost of sales. Designed, printed and distributed flyers and coupons to numerous hotels and night clubs. Customer service. Translations from Spanish to English. Created, proofread and edited menus and the website. Prepared entertainment itinerary for the clients including but not limited to dance classes in salsa, cumbia, and merengue and contests. Event coordination including the wedding after party for actor Matthew McConaughey’s personal stunt double. Managed a team of 15 people.

STAR DANCE STUDIO, San Francisco, CA 09/97-06/00
Teacher’s Assistant/Teacher
Taught classes in tap, jazz, ballet, and hip hop. Assisted teachers with class activities. Data entry. MAC usage. Answered a multi-lined phone and took messages as needed. Customer service.

COMPUTER APPLICATION SKILLS
Microsoft Outlook, Microsoft Office, Quicken, Word Perfect, MSN, Yahoo, AOL and DSL connections, FileMaker Pro, PC, MAC, and Laptop knowledge, and Photo Show Deluxe 4

*References Available Upon Request
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