Job Title: Auto Claim Representative
Company Name: State Farm Insurance
Location: San Jose, CA
Salary: Unspecified
Reference Job ID# 02-IR-E5
State Farm’s Mission, Vision, and Shared Values
State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We are people who make it our business to be like a good neighbor; who built a premier company by selling and keeping promises through our marketing partnership; who bring diverse talents and experiences to our work of serving the State Farm customer.
Our success is built on a foundation of shared values -- quality service and relationships, mutual trust, integrity and financial strength.
Our vision for the future is to be the customer's first and best choice in the products and services we provide. We will continue to be the leader in the insurance industry and we will become a leader in the financial services arena. Our customers' needs will determine our path. Our values will guide us.
Please visit our website at www.statefarm.com to learn about the products we offer as well as why State Farm is such a great company to work for!
Knowledge and Skills Required:
* Bachelor Degree preferred
* Bilingual in Spanish, Mandarin, Cantonese, Vietnamese, Korean or Tagalog strongly desired
* Customer focus and ability to handle multiple tasks
* Strong communication, interpersonal, and teamwork skills
* Must have strong analytical and decision making skills
* Claim handling experience is a plus
* Interest in pursuing management opportunities in the future desired
* Basic computer and keyboard skills
* Valid driver's license required
Duties and Responsibilities:
* Investigate, evaluate, negotiate and settle auto claims, which may require
contact by telephone, correspondence or in person.
* Evaluate facts of the loss and liability analysis to determine appropriate
settlement options.
* Effectively communicates with customers, witnesses, agents, other
insurance companies, medical providers, attorneys, repair shops, and
others in the course of processing the claim.
* May, under management's direction, work with attorneys in defense of
lawsuits.
* Complete Claims School and Policy Testing.
* May resolve a large volume of claim calls in a claim central call center
environment.
* Job may require travel via commercial transportation and/or driving motor
vehicles.
Compensation and Benefits:
* Competitive starting salary
* Excellent benefits: Health, Dental, Retirement, 401(k), Paid Vacation,
Credit Union, and more
IT IS IMPORTANT TO REFERENCE JOB CODE #02-IR-E5 when submitting your resume to:
Jobopps.ncoast@statefarm.com
State Farm Insurance is an equal opportunity employer.
|
