ANDREA PUENTE
8686 Galindo Court
Dublin, CA 94568
(925)828-8636
OBJECTIVE To obtain a position as a administrative receptionist in a fast paced office where my skills will be an asset to your company.
EDUCATION
Las Positas Community College, Livermore CA
General Studies - Continuing Education
Valley High School, Dublin, CA
Diploma June, 2002
General Studies
SKILL SET
Microsoft Publisher
Customer Service
Microsoft Office
Multi-line Phone
Communication Skills
Distributing Faxes/mail
10-Key
50+ wpm
Scheduling/ Appointment Setting Reception/ Multitasker
Bilingual in Spanish write/speak
EXPERIENCE
Quantus Funding, Pleasanton CA 06/05-12/05
Duties: Answered Telephones, filing, computing data, processed loans, telemarketing, customer service, office work
Keller Williams Tri-Valley Realty, Pleasanton CA 02/03-03/05
Duties: Answered Telephones, distributed mail, reception, ordering of supplies, filing, worked in fast paced environment and made flyers for the realtors for open house; computing realtors data for internet web-site, updated plasma screen, checked and updated MLS for status of homes.
Amerisuites, Dublin, CA 01/02-10/03
Duties: Customer Service, money handling, office work, reservations, inventory, answered telephones, inventory, handling of customer complaints
Holiday Inn Express, Dublin CA 10/02-04/04
Duties: Assisted in training new employees, customer service, money handling, office work, housekeeping, reservations, inventory, ordering of supplies, scheduling, handling customer complaints, answered phones.
Thyssen-Krupp Elevator, Hayward, CA 05/01-09/02
Duties: Answered Telephones, communicating with customers, worked in a fast paced environment, distributed faxes/mail, filing, ordering of supplies, reception.
REFERENCES AVAILABLE UPON REQUEST
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