Hiring Manager / Human Resources Department:
My name is Angela Sawyer and I am inquiring to possibly obtain a full-time position within your company. I have a little over 4 years of experience working in Support Services. Some of my many skills include, but not limited to: Management skills, Multi-tasking, Excellent work habits, Confident work abilities - while under pressure, Extremely organized, and Friendly. I am also computer literate.
Thank you so much for taking the time to read this letter. I hope you find my resume to be pleasing. If you have any questions, please feel free to contact me at your earliest convenience.
Sincerely,
Angela Sawyer
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Angela Sawyer
OBJECTIVE
Obtain a position that will allow me to utilize and broaden my current skills and knowledge to grow within a company.
EXPERIENCE
12/2005 – 2/2006 Jon & Stephanie Sawyer
Personal Assistant
First person on office phone, Schedule Appointments, Confirm Appoints by phone and/or e-mail, and keep track of on going projects.
9/2005 - 10/2005
12/2005 – 01/2006 Amarr Garage Doors - HammerNetwork Division
Consultant - Project Work
ESRI - BusinessMAP 3 & 4 Software. While working at Amarr (2003-2005) I obtained the skills of creating and updating maps. After I let Amarr after having a child, Amarr brought me back to create a new map for current needs. I have knowledge in adding databases and territories which work with the companies needs.
9/2003 – 9/2005 Amarr Garage Doors HammerNetwork Division
Team Member: Customer Service Representative / Administrative
Knowledge on: Standard Steel Doors, Special size order doors, Industrial Size Doors, Carriage House Doors (Wood/Steel), Entry Doors, and Garage Door Openers. Switchboard Operator - Answer incoming Customer Service (Inside-Sales) calls, Make outbound calls, Transfer calls, Answer customer questions, Prepare sales leads, Secure payment, Explain procedures, Check company messages and, Distribute messages. Call/Mail/Fax/E-Mail sales quotes to customers, Company mapping program, Print out daily reports, and Update sales information. Assist Operations - Charge out credit cards for balance due, and Training for new Sales Reps. Keep track of New Employees (Set-up new employee paperwork and submit to Corporate Office), Submit Weekly payroll to Corporate office, and keep track of employees paid time off - submitting all documentation to Corporate Office.
5/2002 - 5/2003 Paychex Payroll (Advantage Operations)
Administrative Staff - Receptionist
First person on phones, Transfer calls, Take messages, Answer questions, and Greet clients. Project Coordinator, Prepare Sales Leads, and Computer Training. Prepare Bouncer/Cleared list, C.O.D list, Potential Lost Clients Report, Weekly Office scheduling, and Recalculating CSR’s (Client Service Representative) schedules. Log all outgoing checks, Mail, Fed Ex Packages, and Client payroll pick-ups. Input Deductions for manual checks, Change of Status Forms, Client status updates, Client billing for postage fees, Monthly supply inventory, and Petty cash receipts. Order monthly supplies. File [RE: Client and Billing], Copy jobs, Fax jobs, Mailers, and Open/Route mail.
1/2001 - 7/2001 Armanino McKenna LLP
Administrative Staff - Receptionist
First person on phones, Transfer calls, Take messages, Answer questions, Greet clients, Assemble Tax Returns, Assemble Financial Statements, Mailers, File [RE: Clients, Employees, Billing], Copy jobs [RE: Clients, Employees], Fax jobs, and Open/Route mail.
8/1999 - 10/2000 Mills College - ACS
Assistant IV: HelpDesk - Administrative Assistant
Staff the Mills HelpDesk Phone and Mills Computer Labs. Recording calls & Answering questions before relying on ACS/CSAC (Academic Computing Services) staff whenever possible. Work with Tech Support Specialists & other ITS staff to resolve & track user computing problems.
SKILLS
Skill Name Skill Level Experience
Microsoft Word Intermediate 10 years
PowerPoint Intermediate 6 years
Excel Beginner 5 years
Friendly Communication Expert 10 years
Works well under pressure Intermediate 7 years
Internet Savvy (Knowledgeable) Intermediate 10 years
MicroSoft Access Beginner 1 year
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Keywords:Executive Assistant / Administrative Assistant / Customer Service / HR Assistant / Receptionist
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